Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Unit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB
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Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... See more
Company replied
All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
Company replied
Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, United Kingdom
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Reply from Three UK - 3Store East Kilbride
Helped me get a new phone for my son and set it all up for me. Great thank you

Reply from Three UK - 3Store East Kilbride
The staff were really helpful and fixed my phone as it was unusable thank you

Reply from Three UK - 3Store East Kilbride
Emily customer advisor very helpful

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
Emily and Josh were fantastic and helped me fix my phone

Reply from Three UK - 3Store East Kilbride
Fhiona, was extremely helpful and service was great ! Thanks

Reply from Three UK - 3Store East Kilbride
Had other problems with my phone,once again the fantastic staff came to the rescue. Chris is always so very helpful and knowledgeable. Thank you very much 10 out of 10.

Reply from Three UK - 3Store East Kilbride
Josh at East Kilbride got rid of virus in 6 mins I have been trying to get rid of 6 days. Helpful friendly and knows his stuff

Reply from Three UK - 3Store East Kilbride
Staff were so helpful especially Fiona and Chris. Wouldn't go anywhere else

Reply from Three UK - 3Store East Kilbride
Fhiona and chris have always been super helpful to me and my wife when we come in

Reply from Three UK - 3Store East Kilbride
Very friendly staff .
They helped me get the best deal.
I got a great upgrade deal. With lots of accessories.

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
Emily was very helpful and knowledgeable!

Reply from Three UK - 3Store East Kilbride
I was served by Chris who had a positive attitude and helped with the set up of my new phone after my kld one broke. He listened to me and sorted out my issues. I was impressed he could speak several languages! Leaving a happy customer!

Reply from Three UK - 3Store East Kilbride
Fhiona, East Kilbride gave exceptional customer service. Nothing was too much trouble and she was helpful and polite. Thanks so much for all your assistance, much appreciated

Reply from Three UK - 3Store East Kilbride
Your assistant was fantastic,he transferred all my data from my old phone to my new phone ,thank you

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
Finally was very knowledgeable and helpful

Reply from Three UK - 3Store East Kilbride
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