Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Location
Switch locationUnit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB
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Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... See more
Company replied
All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
Company replied
Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... See more
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Company details
About Three UK - 3Store East Kilbride
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, United Kingdom
- 01355268075
4.8
Excellent
92 reviews
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Very friendly and knowledgeable.
November 30, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Conall was an absolute breath of fresh…
Conall was an absolute breath of fresh air. Great service
November 29, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Outstanding customer service from Chris
November 28, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Fantastic service
Fantastic service. Chris was amazing and very patient. Thank you so much
November 25, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
That's fantastic, Karen. We're thrilled that you had a great interaction with Chris :) -Scott
Thank you
Thank you, service from Conall was great. Will be back in future
November 25, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thank you for a great review for Conall, George. We'll be glad to have you back any time :) -Scott
Great customer service Emily
November 24, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
It's fantastic that Emily helped you out, Shazad! We thank you for the great review :) -Scott
All in all one of the most enjoyable…
All in all one of the most enjoyable sales I’ve ever done
November 14, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for your feedback, Caitlan, and it's lovely to hear that you enjoyed great customer service during your recent purchase. We appreciate you taking the time to share this with us. -Michael
Joshua in East Kilbride store
Joshua in East Kilbride store was extremely helpful and patient with me when. I told him I was having difficulty keeping my number whilst moving 3 accounts. We over and beyond and much appreciated
November 11, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hey Mr Tristan, that's super. Joshua and the East Kilbride store team helping you with a footery number transfer and helping get you set up has made us very happy :) -Scott
Reply from Three UK - 3Store East Kilbride
We're so pleased that Emily guided through the process and made it clear and easy :) Thank you for the great review, Annie -Scott
Great service from Emily
November 11, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for this fantastic 5⭐ review, Frederick. We appreciate you taking the time to send this over! Well done Emily 🎉 -Jade
Emily and the store manager were…
Emily and the store manager were exceptional. The store manager looked after my son, and Emily found me a great deal for a new phone. I was coming in to pick up an online order, and Emily offered to check other numbers on my account, asking about my broadband etc. Really happy.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent service Emily took all the…
Excellent service Emily took all the time required to fully explain and discuss options she also offered to assist me with some technical difficulties.knowledgeable and very pleasant attitude.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Conall was a very welcoming guy
Conall was a very welcoming guy
Helped me understand alot about the broadband
Even when a customer was in he also was welcoming to them and got them another person to help out with
Very helpful at showing us how to work the broadband
November 4, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for this amazing 4⭐ review, Nicole. We really do appreciate you taking the time to send this over! Well done Conall 🎉 -Jade
Great service so helpfull and friendly.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for this amazing 5⭐ review, Theresa. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store East Kilbride
We appreciate the 5* review, Teresa :) We’re always working to improve our services and deliver the best to you, so your feedback is valued. -Michael
Great service today
Thanks so much to Fiona for all the help today. Much appreciated
October 28, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Fiona. We appreciate you taking the time to share this with us. -Michael
Staff were very helpful and informative
Staff were very helpful and informative
October 28, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for your feedback, Margaret, and it's lovely to hear that you found the team to be helpful and informative. We appreciate you taking the time to share this with us. -Michael
Fhiona was really helpful and helped me…
Fhiona was really helpful and helped me and my wife get a new deal savings us money. She also helped us with a few things on our phone. I am very grateful
October 28, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for this amazing 5⭐review, Alex. We really do appreciate you taking the time to send this over! Well done Fhiona 🎉 -Jade
Emily is a star!
Emily is a star! VERY kind and helpful! I don't know what I'd do without her
October 25, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Helpful
I called in to EK branch to reduce the cost of my out of contract sim only deal. They were very helpful in assisting me to accomplish this
October 22, 2025
Unprompted review
Reply from Three UK - 3Store East Kilbride
Thanks for the fantastic 5⭐ review, Mrs. Wright. We really do love to hear this! Well done team 🎉 -Jade
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