I visited the shop in Eastbourne and was served by Maria . As always the service was excellent , she really is a credit to Three . Very helpful and knowledgeable .
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See what reviewers are saying
Excellent customer service from the Eastbourne store. Especially Ben and David. I upgraded, and received a much better deal on my sim, which I was worried about giving up. I was listened to, no ha... See more
Company replied
I went to upgrade my phone at the Three shop in the Beacon Centre in Eastbourne East Sussex. A young man called Ben was extremley helpful. He explained all the options and helped to set up my new phon... See more
Company replied
Fantastic experience at Three Eastbourne! I recently signed my new contract at the Eastbourne Three store and was helped by Emma, who was absolutely brilliant. She was friendly, patient, and explain... See more
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Company details
About Three UK - 3Store Eastbourne
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 44, The Beacon, BN21 3NW, Eastbourne, South, United Kingdom
- 01323431959
4.9
Excellent
93 reviews
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Charlie was very helpful
Charlie was very helpful, efficient and friendly.
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Charlie, and we can’t wait to welcome you back soon, Anita! 😉 -Kashish
Excellent service
Excellent service! Ben at Eastbourne branch was very knowledgeable, friendly and helpful.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
🌟 Really appreciate your feedback! Ben at our Eastbourne store will be thrilled to hear he made your visit so positive with his friendly and helpful support 🙌 -Shivam
I had an outstanding experience at the…
I had an outstanding experience at the Three Store thanks to Ben. From the moment I walked in, he was friendly, professional, and incredibly helpful. I needed to get a new SIM, and Ben made the whole process quick, easy, and completely stress-free.
He took the time to clearly explain everything, answered all my questions with patience, and ensured my new SIM was set up and working perfectly before I left. His knowledge and efficiency were impressive, but what really stood out was his positive attitude and genuine willingness to help.
It’s rare to receive such excellent customer service these days, and Ben truly went above and beyond. He’s a real credit to the Three Store team — thank you again for the fantastic service!
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Eastbourne
Kyal, we’re thrilled you felt supported and walked away happy. It makes us smile too. Have a bright day ahead! ☀️ -Ayesha
Marie was very helpful
Marie was very helpful, Ben and Charlie too. I've learned a lot. David was very kind. He helped me with gemini. My life is much better now because they are so professional.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Woohoo! 🎉 Amazing, Viktorija! We’re so glad the team could support you, and it’s great to hear Gemini is working better for you now. Here’s to even smoother days ahead! 😃 -Ayesha
Archie was brilliant
Archie has been brilliant, helped me with the whole process and was very genuine
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for the 5 stars. Great work, Archie - Nuala -Nuala
Charlie was amazing
Charlie was amazing, very informative and helpful. Great Service!!
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
El, we're glad to hear Charlie made everything quick and easy for you. Thank you for the fantastic 5 ⭐ review! -Afaq
I've been using 3 for a few months
I've been using 3 for a few months
I refered it to my sister who has just singed up with very knowledgeable man named Archie who made our experience perfect.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thank you for taking the time to share this, David! 🙌 We’re happy you’re enjoying Three, and it’s brilliant that Archie made such a strong impression while helping your sister. -Veronica
Archie was very great with his service and confident
Archie was very great in explaining everything l needed to know and very experienced.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Your kind words truly inspire us 🌼 A huge shoutout to Archie for delivering such clarity and care. Thank you for sharing your experience, Ellias 😊 -Arvind
Ben was excellent
Ben was excellent, friendly and knowledgeable transferring my phone contract from personal to business contract
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
We love seeing our customers walk away with smiles and confidence in our service. We’re happy Ben was able to help you smoothly with your contract. Wishing you a great day ahead, Gary! 🌻 -Ayesha
Reply from Three UK - 3Store Eastbourne
Thanks so much, Terry 😊 Your 5 ⭐ review made our day. We’re thrilled you had a wonderful experience. -Arvind
Fantastic in shop support and advice…
Fantastic in shop support and advice from David. Personable and knowledgeable
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
This is amazing, Julie! We're so glad to hear that David was able to provide you with such a personable experience 😊 -Jade
Broadband
Marie was super helpful, explained really thoroughly our options. Happy with the product we got
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Charlie was quick and helpful
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for the 5 ⭐ review, Tharun! We appreciate you sharing your experience. We're so glad Charlie gave you outstanding support. Wishing you an amazing day! ☺️ -Kashish
Great friendly service from Marie
Great friendly service from Marie , very happy with the service provided , very knowledgable
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Wow, we absolutely love hearing this, Mandy! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day! -Afaq
Very supportive and friendly icluding the staff .I highly recommended Network 3 very good service
My experience coming here so great Archie the one who help us so friendly explained everything to me the things that I want to know . His so good in communicating to us .
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very Good Staff
Staff are very helful specially Mr Archie he explained what we need to know
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Amazing! It's wonderful to know our team was attentive, with Archie making sure you had all the support you needed. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Archie was super helpful and polite
Archie was super helpful and polite, extremely delightful experience
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Thanks! Your review is really appreciated. -Pete
Very friendly staff specially Marie was…
Very friendly staff specially Marie was able ro solve my phone problem
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey Domnic, that’s amazing! We’re delighted to hear that Marie and our team were able to sort everything for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Very patient lady
Very patient lady. Marie Explained everything very well
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hi Celia! 🎉 We’re thrilled to hear that Marie provided such calm and thorough support for you. It’s brilliant to know she ensured you had all the clarity you needed. Thank you for the fantastic 5 ⭐ review! -Kishan
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