I visited the shop in Eastbourne and was served by Maria . As always the service was excellent , she really is a credit to Three . Very helpful and knowledgeable .
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See what reviewers are saying
Excellent customer service from the Eastbourne store. Especially Ben and David. I upgraded, and received a much better deal on my sim, which I was worried about giving up. I was listened to, no ha... See more
Company replied
I went to upgrade my phone at the Three shop in the Beacon Centre in Eastbourne East Sussex. A young man called Ben was extremley helpful. He explained all the options and helped to set up my new phon... See more
Company replied
Fantastic experience at Three Eastbourne! I recently signed my new contract at the Eastbourne Three store and was helped by Emma, who was absolutely brilliant. She was friendly, patient, and explain... See more
Company replied
Company details
About Three UK - 3Store Eastbourne
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 44, The Beacon, BN21 3NW, Eastbourne, South, United Kingdom
- 01323431959
4.9
Excellent
93 reviews
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Reply from Three UK - 3Store Eastbourne
This is what we like to hear, Donna. Thanks for the 5⭐ review! Great work Charlie 🎉 -Jade
Charlie was great
Charlie was great , helped me lots. Excellent service , thank you!
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
We're glad Charlie was a brilliant help :) Thank you for taking the time to write a review, Sam -Scott
Excellent service from David
Excellent service from David, Archie and Charlie. It's always a real pleasure to come to Three in the Beacon Centre, Eastbourne.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hi Peter, we're so happy to hear this was the experience you got at the store, we'll certainly pass your feedback on! -John
Thank you Emma!
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Charlie was super helpful
Charlie was super helpful and sorted us out. All of the other staff were great too !
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Charlie was very helpful and quick!!!
Charlie was very helpful and quick!!!
Great service!
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Emma
Emma was friendly, professional, knowledgeable and very helpful.
Great service always.
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review, Ms Dryden. We really do love to hear this! Great work Emma 🎉 -Jade
Charlie was great today and assisted me…
Charlie was great today and assisted me with all my needs
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this fantastic 5⭐ review, Sarah. We really do love to hear this! Well done Charlie 👏 -Jade
Had a lovely experience this morning
Had a lovely experience this morning in the shop upgrading my phone. The gentleman was very friendly and polite and understanding of how tired I was so explained everything extra clearly for me. Overall highly satisfied and great service.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for your feedback, Elizabeth, and it's lovely to hear that you enjoyed great customer service when upgrading at the store. We appreciate you taking the time to share this with us. -Michael
Charlie was super helpful
Charlie was super helpful, provided all the information needed and made the entire process super simple and easy!
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Great work Charlie 🎉 -Jade
Great experience
Great experience! Ben is so helpful and hands on explaining all the details regarding the plan. Continue your good work, Ben! More power to 3Three Eastbourne. ✨👏🏼
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Ben was very knowledgeable and helpful…
Ben was very knowledgeable and helpful :)
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great customer care
The consultant Ben was a very helpful, patient and pleasant young man. He worked efficiently and explained everything clearly.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
EMMA
Had an absolutely fantastic interaction with the lovely EMMA recently! EMMA was outstanding, explained everything brilliantly and the whole experience with EMMA was an absolute delight! Cannot recommend EMMA and the rest of the Eastbourne team highly enough!
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this fantastic 5⭐ review, Grace. We really do appreciate you taking the time to send this over! Great work Emma 🎉 -Jade
Fantastic service and advice
Fantastic experience at Three Eastbourne!
I recently signed my new contract at the Eastbourne Three store and was helped by Emma, who was absolutely brilliant. She was friendly, patient, and explained everything clearly — no pressure, just honest and helpful advice. The whole process was quick, smooth, and stress-free. Couldn’t have asked for a better experience — thank you, Emma, for making it so easy!
Great service, from the Eastbourne Branch!
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review, Matt. We really do appreciate you taking the time to send this over! Well done Emma 🎉 -Jade
Exceptional Customer Service
I had an issue wit my phone that seemed pretty complex, but Marie was able to fix it with such professionalism and expertise. From the moment I walked in to ask for help, she was friendly, patient, and took the time to thoroughly understand the problem. What stood out most was Marie’s willingness to go above and beyond to ensure that everything was working perfectly before wrapping up. It’s rare to encounter such dedicated and attentive service, and I felt truly supported. Thank you Marie.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this fantastic 5⭐ review, Anna. We really do appreciate you taking the time to send this over! Great work Marie 🎉 -Jade
Ben was very helpful & knowledgable and…
Ben was very helpful & knowledgable and sorted my order very quickly. Great service!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review, Fran. We really do appreciate you taking the time to send this over! Well done Ben 🎉 -Jade
Reply from Three UK - 3Store Eastbourne
Thank you, that's amazing to hear! -Maxine
Excellent service
We popped into the Eastbourne store to swap from another phone company to take advantage of threes very good prices. Charlie made the whole process extremely smooth and easy. His professional and friendly manner definitely reinforces our choice to switch to three.
October 21, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for the amazing 5⭐ review, Jai. We really do love to hear this! Great work Charlie 🎉 -Jade
Marie was very nice to there costume.
October 20, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for the fantastic 5⭐ review, Chinecherem. We really do love to hear this! Great work, Marie 🎉 -Jade
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