I visited the shop in Eastbourne and was served by Maria . As always the service was excellent , she really is a credit to Three . Very helpful and knowledgeable .
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service from the Eastbourne store. Especially Ben and David. I upgraded, and received a much better deal on my sim, which I was worried about giving up. I was listened to, no ha... See more
Company replied
I went to upgrade my phone at the Three shop in the Beacon Centre in Eastbourne East Sussex. A young man called Ben was extremley helpful. He explained all the options and helped to set up my new phon... See more
Company replied
Fantastic experience at Three Eastbourne! I recently signed my new contract at the Eastbourne Three store and was helped by Emma, who was absolutely brilliant. She was friendly, patient, and explain... See more
Company replied
Company details
About Three UK - 3Store Eastbourne
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 44, The Beacon, BN21 3NW, Eastbourne, South, United Kingdom
- 01323431959
4.9
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Very helpful and polite service from Charlie at the Eastbourne store
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Charlie
Charlie answer all my questions with the most professionalism.
October 18, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Eastbourne
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Charlie is really professional and…
Charlie is really professional and nice. Knowledgeable on what he is doing
October 18, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Eastbourne
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ben was very helpful clearing up…
Ben was very helpful clearing up information which I didn’t understand and helping me set up some data roaming packages for holiday
October 15, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Amazing stuff -Maxine
unbelievable service
unbelievable service, would recommend to all family and friends, Rubin was FANTASTIC
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for your feedback, Charlie, and it's lovely to hear that you enjoyed great customer service from Rubin. We appreciate you taking the time to share this with us. -Michael
Great service thanks Charlie
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review, Andrew. Well done Charlie 🎉 -Jade
Marie was great sorted everything out
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Glad to hear that you've had a great experience with Marie! Thanks for leaving a 5 star review and we're sure Marie will love seeing this. -Danni
Amazing service and very informative
Amazing service and very informative
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for the 5⭐ review, Emmanuel -Jade
Reply from Three UK - 3Store Eastbourne
Thanks for the 5⭐ review, Mah Moh! -Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.