I visited the shop in Eastbourne and was served by Maria . As always the service was excellent , she really is a credit to Three . Very helpful and knowledgeable .
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See what reviewers are saying
Excellent customer service from the Eastbourne store. Especially Ben and David. I upgraded, and received a much better deal on my sim, which I was worried about giving up. I was listened to, no ha... See more
Company replied
I went to upgrade my phone at the Three shop in the Beacon Centre in Eastbourne East Sussex. A young man called Ben was extremley helpful. He explained all the options and helped to set up my new phon... See more
Company replied
Fantastic experience at Three Eastbourne! I recently signed my new contract at the Eastbourne Three store and was helped by Emma, who was absolutely brilliant. She was friendly, patient, and explain... See more
Company replied
Company details
About Three UK - 3Store Eastbourne
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 44, The Beacon, BN21 3NW, Eastbourne, South, United Kingdom
- 01323431959
4.9
Excellent
93 reviews
Asks customers to review
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Came in for a phone upgrade.
Came in for a phone upgrade.
Archie was very helpful and helped me get a better deal
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey Jade, we appreciate your 5 ⭐ review 🌟 So glad Archie ensured a smooth and seamless upgrade experience. Wishing you a fantastic day 😊 -Arvind
Reply from Three UK - 3Store Eastbourne
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great Experience
Archie was fantastic. Made the process very easy and I'm grateful 😀
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
That’s wonderful to hear, Steven! Archie provided the support you needed, and we’re truly grateful you had such a great experience. Thank you so much for the 5 ⭐ review! -Suhaas
Ben made everything quick and easy!
Ben made everything quick and easy!
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
That’s fabulous to hear, Alex! We’re so glad Ben was able to sort everything out hassle‑free. Have a lovely day! ☺️ -Manavata
Needed a replacement sim
Needed a replacement sim, Ben was great, very friendly and approachable.
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey Adrian, thanks a ton for the 5 ⭐ review! We’re delighted to hear that Ben made your experience fabulous. Have a wonderful day! -Afaq
Very friendly and helpful
Very friendly and helpful ! The customer assistance Ben explained in detail and helped navigate the contract process and company switch over with ease.
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Amazing! Thank you for the wonderful 5 ⭐ review. We're glad that Ben gave you all the help and support throughout. We truly appreciate your support. 😊 -Prabhjeet
Very friendly and helpful
Very friendly and helpful. Also very patient as i had my little girl with me too. All my questions were answered and I have walked away with a cheaper monthly plan which i came in for which I'm very happy about.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
That’s amazing, Natalie! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
Reply from Three UK - 3Store Eastbourne
Hey Iana, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Eastbourne
Thanks for the 5⭐ review, Ben! We really do appreciate it 😊 -Jade
Very helpful adviser Charlie @…
Very helpful adviser Charlie @ Eastbourne 3 gave all options and made easy for me to choose the right product . Thanks a lot !
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Excellent, Anuja :) We're happy that Charlie made your purchase smooth and easy -Scott
Charlie, excellent, quick & helpful
Charlie quick , helpful, excellent service
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The help Archie gave me today in…
The help Archie gave me today in Eastbourne was second to none. I would score him more than 10 if possible
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey Carl! Thank you so much for your lovely words. We’re happy to hear that Archie was so helpful. Feedback like this keeps us motivated to give our very best every day! 😊 -Ayesha
Archie was brilliant
The Experience was very helpful and recieved great offers and will be back for discovery, thank you Archie.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Marvelous, Ewa! We're happy it was a great experience :) Thanks for the review -Scott
Reply from Three UK - 3Store Eastbourne
That's what we like to hear :) Thanks for a great review, Kris ! -Scott
Reply from Three UK - 3Store Eastbourne
Thanks for this fantastic 5⭐ review, Scott. We really do love to hear this! Hope you have a great day 😊 -Jade
Reply from Three UK - 3Store Eastbourne
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Charlie was very polite and he explain…
Charlie was very polite and he explain everything what ai ask for.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Charlie is great and amazing.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for your feedback, Kareen, and it's lovely to hear that you enjoyed great customer service from Charlie. We appreciate you taking the time to share this with us. -Michael
Customer service was great
Customer service was great. Charley was great, he communicated well to me
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Eastbourne
Thanks for this amazing 5⭐ review, Aderemi. We really appreciate you taking the time to send this over to us! Great work Charley 🎉 -Jade
Reply from Three UK - 3Store Eastbourne
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Charlie. We appreciate you taking the time to share this with us. -Michael
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