Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... See more
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Hi, Sim at Edinburgh Princess St was very kind and helpful. I was reporting the death of my mother and she help me contact the correct team to process the update. I try to do this online beforehand... See more
Company replied
Gurdas is a brilliant guy. Took plenty of time to get me the exact phone and deal that suited my fairly specific requirements. I've always had great service here, would recommend to anyone. Great stuf... See more
Company replied
Brilliant service getting a new phone from Three. Bilal was very helpful and kind. He quickly got all my stuff from the old phone to the new, up and running without any hassle. Really happy, would hig... See more
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Company details
About Three UK - 3Store Edinburgh (City)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
74/75 Princes St, EH2 2DF, Edinburgh, North, United Kingdom
- 01312254748
4.8
Excellent
138 reviews
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This company invites their customers to review, whether positive or negative
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Anare was super helpful and friendly
Anare was super helpful and friendly, I got Home Broadband and everything went smoothly :)
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for taking a moment to leave a review, Anna. It’s wonderful to hear Anare made your experience such a positive one 😊 We’re delighted your Home Broadband setup went so smoothly. -Kishan
anare helped me set up my sim
anare helped me set up my sim, vey helpful and ibformative
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
We appreciate your feedback, Jubayer. Anare’s dedication ensured everything was handled smoothly during your time with us. -Shivam
She’s a great help and well train
She’s a great help and well train. Her name is Sim.
Very accommodating and knowledgeable
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Wow, Sim sounds absolutely exceptional! Bengie, we’re so happy she made everything easier for you. Thank you for sharing such wonderful feedback! ☺️ -Kashish
Great experience and greater customer service
the experience was great . noah guided me Through step by step and helped me understand the purchase of my iphone 17 pro to the T.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey Rumel, we’re so glad to hear Noah was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica
A very easy and enjoyable experience…
A very easy and enjoyable experience transferring a personal to business number. I was kept upto date every step of the way. Great customer service.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing service helped out with…
Amazing service helped out with everything and gave us great service from sim and bilal
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey Billy! It’s amazing to know that Sim and Bilal were able to help with everything you needed ☺️ Thank you for taking the time to share your experience with us! -Ayesha
The agent was nice
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Edinburgh (City)
Hey Abidemi, thank you for the 5 ⭐ review! We're thrilled to know your experience was seamless. Have an amazing day! -Shivam
Reply from Three UK - 3Store Edinburgh (City)
Thank you for a great review, Yi. We're happy to hear Anare was easy to speak with :) -Scott
Lauren was great
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Great customer service
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I loved my experience with Anare’s…
I loved my experience with Anare’s great customer service, :) he needs a raise
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Anare was very inviting guy was honest…
Anare was very inviting guy was honest and open and very helpful
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great deal and amazing customer sefvice…
Great deal and amazing customer sefvice from him
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Edinburgh (City)
We're happy to hear you had a pleasant experience with Anare :) Thank you for the great review, Jasvinder -Scott
Reply from Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Anare helped me get my phone
Anare helped me get my phone, amazing service and informed individual
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Anare in Edinburgh store is a really…
Anare in Edinburgh store is a really good customer advisor. Because of him, I’m going home with my brand new, latest, and fastest Three broadband. Cheers Anare.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
That's absolutely brilliant, Mc Paul! We're elated that Anare helped get you set up with broadband and hope you love it :) -Scott
Excellent service getting a line..
Excellent service at Edinburgh Princess Street branch getting an e-card for my son, and 2 lines for me and my wife. Great staff with excellent knowledge, all went quick and smooth, very polite and friendly.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Got me a better deal and customer…
Got me a better deal and customer service was amazing
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Gordon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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