Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... See more
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Store manager Gurdas was excellent! Came in to upgrade phone was out of stock in Edinburgh but made sure he got one delivered to store for me and give me and my daughter a great deal! 10/10
Company replied
Very good service, Luke was very professional. He helped me with getting a new phone set up and a good price with the deal. His colleague Cruz was good a little bit helping, but Luke mainly dealt with... See more
Company replied
Great service from store manager Gurdas after some system issues managed to get me a great sim deal!
Company replied
Company details
About Three UK - 3Store Edinburgh (City)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
74/75 Princes St, EH2 2DF, Edinburgh, North, United Kingdom
- 01312254748
4.8
Excellent
123 reviews
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Reply from Three UK - 3Store Edinburgh (City)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Anare helped me get my phone
Anare helped me get my phone, amazing service and informed individual
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Anare in Edinburgh store is a really…
Anare in Edinburgh store is a really good customer advisor. Because of him, I’m going home with my brand new, latest, and fastest Three broadband. Cheers Anare.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
That's absolutely brilliant, Mc Paul! We're elated that Anare helped get you set up with broadband and hope you love it :) -Scott
Excellent service getting a line..
Excellent service at Edinburgh Princess Street branch getting an e-card for my son, and 2 lines for me and my wife. Great staff with excellent knowledge, all went quick and smooth, very polite and friendly.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Got me a better deal and customer…
Got me a better deal and customer service was amazing
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Gordon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Tomek. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Excellent
Came back to see sım! New phone and tablet she was very frıendly and explaıned everythıng
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Serpil, and it's lovely to hear that you enjoyed great customer service during your new purchases. We appreciate you taking the time to share this with us. -Michael
Anare is very helpful,props to him
Anare is very helpful,props to him
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thank you for your great review, Chanapha. It's great that Anare helped you :) -Scott
He was very helpful and nice man make…
He was very helpful and nice man make feel welcome am greatful and I will love to come back and he is very good man his name is gurdas
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thank you, Zainab for the awesome review. It sounds like Gurdas was fantastic! -Scott
Anare helped me out erring up my sim
Anare helped me out erring up my sim, he is very lovely
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hey there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Dupuis, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Noah was extremely helpful kind and…
Noah was extremely helpful kind and considerate-
He made our experience easy and even fun!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Holli. We really do appreciate you taking the time to send this over! Well done Noah 🎉 -Jade
She was very helpful and explained in…
She was very helpful and explained in details.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for your feedback, Ayobami, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this amazing 5⭐ review, Mr Walker. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great service …
Anare was really helpful and friendly setting up my new sim and broadband
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Thanks for this fantastic 5⭐ review, Aoife. We really do appreciate you taking the time to send this over! Great work Anare 🎉 -Jade
Reply from Three UK - 3Store Edinburgh (City)
Thanks for the 5* review! We appreciate your feedback -Maxine
Reply from Three UK - 3Store Edinburgh (City)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Anare was very fun to talk with
Anare was very fun to talk with. Very persuasive as well. Switch was seamless loved the experience.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Edinburgh (City)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great service from Noah
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh (City)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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