Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... See more
Company replied
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Brilliant service by Luke today. After having some issues with customer services he took his time to find me a great deal on a new phone, gave me a fantastic deal on my sim card and sorted me out with... See more
Company replied
Store manager Gurdas was excellent! Came in to upgrade phone was out of stock in Edinburgh but made sure he got one delivered to store for me and give me and my daughter a great deal! 10/10
Company replied
Very good service, Luke was very professional. He helped me with getting a new phone set up and a good price with the deal. His colleague Cruz was good a little bit helping, but Luke mainly dealt with... See more
Company replied
Great service from store manager Gurdas after some system issues managed to get me a great sim deal!
Company replied
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Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
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74/75 Princes St, EH2 2DF, Edinburgh, North, United Kingdom
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Great experience with sim came into store to charge phone and she upgraded both my plans!

Reply from Three UK - 3Store Edinburgh (City)

Reply from Three UK - 3Store Edinburgh (City)
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