I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... See more
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
Company replied
Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
Company replied
The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
Company replied
Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
178 reviews
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Reply from Three UK - 3Store Glasgow (Braehead)
Hi Holly, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great experience instore
I came into the shop and went over 5 different contracts updated 3 of them walked out with a new phone my customer advisor was very knowledgeable (Corey) he then transfered all my stuff across to the new device. Very happy with the service.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for the fantastic 5⭐ review, Michael! We truly appreciate you sharing your experience, and it’s wonderful to hear that Corey provided you with outstanding care. -Neha
iPhone 17 pro max
Corey was a very pleasant young man. Very transparent with the sale. I would highly recommend anyone to come to him and feel free to ask him any questions.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
We're delighted you felt comfortable and cared for by Corey, and that you were satisfied with your purchase. Thank you, Jo :) -Scott
Rachel in-store was superb
Rachel in-store was superb! She sorted my problem quickly and I was impressed with her customer service skills. She's definitely a star!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Corey was great
Corey was great, was very understanding and patient . Helped me get a new phone for my birthday.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Rita. We really appreciate you taking the time to send this over to us! Great work Corey 🎉 -Jade
Phone upgrade
I was served by a very knowledgeable sales person, Luke. He helped me to upgrade my phone and transferred all data.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Had a rather complicated issue
Had a rather complicated issue, and Pardeep went above and beyond to assist. Got it all sorted. Highly appreciated and Highly recommend
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Craig, thanks for leaving this feedback about Corey, we'll for sure get this passed on! -John
Andrea from customer service at three…
Andrea from customer service at three store Breahead was so helpful and patient with me .thank you so much
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Meghan was very helpful in sorting out…
Meghan was very helpful in sorting out my phone and broadband
Excellent customer service
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
That's super, Kirstie. We're glad Meghan could help :) -Scott
Clearly explained everything
Clearly explained everything. Great customer service by Andrea that made my day. She was super helpful and cool.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Knowledgeable helpful friendly
Emily was very knowledgeable helpful friendly and customer focused. She and her managers customer care kept me with Three for a further 2 years and I'll most likely go back to buy a new phone in 3 weeks.
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for your feedback, Ray, and it's lovely to hear that you enjoyed great customer service from Emily and the team. We appreciate you taking the time to share this with us. -Michael
Emily was very helpfull and calm as i…
Emily was very helpfull and calm as i had an disabilaty
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Fiona. We really do appreciate you taking the time to send this over! Great work Emily 🎉 -Jade
Very good service.
Very good service.
Pardeep was helpful and pleasant.
He helped me with all my issues.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this fantastic 5⭐ review, Gary. We really do appreciate it! Have a great day 😊 -Jade
Was in the shop at braehead for nearly…
Was in the shop at braehead for nearly 3hrs . Luke the assistant dealing with our contracts was great all the way through . Explained all deals available and our best options
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this fantastic 5⭐ review, Craig. We appreciate you taking the time to send this over! Well done Luke 🎉 -Jade
Reply from Three UK - 3Store Glasgow (Braehead)
That's high praise, Trevor, thank you very much. We're grateful you feel that way :) -Scott
First class experience Andrea is a…
First class experience Andrea is a credit to the company
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, John. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
I went into store as i was having…
I went into store as i was having issues with my bill , andrea explained everything clearly and efficently. Amazing service .
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Jaye. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Cathy. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
The advisor had an excellent product…
The advisor had an excellent product knowledge of both devices and airtime plans.
Additionally, she was an extremely pleasant and helpful advisor, ensuring we got the right plans and assisted in upgrade of my son's plan and handset, made the process streamlined and seamless.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Derek. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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