I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... See more
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
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Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... See more
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
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Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
179 reviews
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The advisor had an excellent product…
The advisor had an excellent product knowledge of both devices and airtime plans.
Additionally, she was an extremely pleasant and helpful advisor, ensuring we got the right plans and assisted in upgrade of my son's plan and handset, made the process streamlined and seamless.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Derek. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Excellent service
Excellent service, very knowledgable sales assistant, got a fantastic up grade and saved us moeny.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Wow, Heather, we're over the moon with that. Sounds like you had a fab experience. Thank you for upgrading and sticking with Three. We hope you'll be with us a long time. We appreciate you writing up such a kind review -Scott
Staff very helpful and made the process…
Staff very helpful and made the process of changing numbers easy with minimum stress.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this fantastic 5⭐ review, Lilian. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
Seamless experience upgrading
I has looking to upgrade our company mobile phones and I was served by Andrea who took her time explaining all of the options and tariffs available nothing was any bother and she couldn’t have done any more , I was very impressed with her knowledge
October 23, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Finlay helped set up my phone
October 22, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for the 5* review! We appreciate your feedback -Maxine
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Alan, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Nicole was very helpful.
October 12, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Knowledgeable sales advisor
October 10, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for your feedback, Alan. It's lovely to hear that you enjoyed great customer service from our sales colleague. We appreciate you taking the time to share this with us. -Michael
It was great and efficient helped us…
It was great and efficient helped us with the new sim and the upgrade
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review! We really do appreciate it 😊 -Jade
Replacement card and upgrade
I met Pardeep and Eva. They were very helpful. Very professional and show kindness. They help us chose a better uptown for our upgrade. They are very knowledgeable and know their crafts. They gave us excellent advise, treat us as VIP, and we left profoundly happy 😊
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Leocadie. Well done Pardeep and Eva 🎉 -Jade
Could not transfer data from old apple…
Could not transfer data from old apple iPhone to new Galaxy 17,came into Braehead store and assistant Andrea had the patience of a saint trying everything she could to get the transfer up and running and finally got it,excellent service ,she,s a star
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for your feedback, Caroline, and it's lovely to hear that you enjoyed great customer service from Andrea with the data transfer. We appreciate you taking the time to share this with us. -Michael
Great service rep very informative…
Great service rep very informative excellent communication very pleased with service
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for your feedback, Catherine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Good great thats a fantastic
Good great thats a fantastic
All staff are lovely
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for your feedback, Sandip, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Adrian. Well done Eva 🎉 -Jade
Happy Customer re…
Luke and the rest of the staff were very helpful and pleasant regarding changing something on my phone.This was in the Braehead store in Glasgow
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Anne. Well done Luke 🎉 -Jade
Emily was lovely
Emily was lovely! Great service, great advice on best products.
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey, Lauren.
We're delighted to hear that Emily able to provide you with great service. Thanks so much for taking the time to leave this feedback. -Pete
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