Barry was incredibly helpful helping my American daughter set up her UK phone! He explained how to set up a new ESIM and port her US number… thanks so much for setting up our student phone account!
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See what reviewers are saying
Lee at your Glasgow buchanan street store is a credit to you, after being messed about on the telephone to three he stepped up to assist me
Company replied
Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... See more
Company replied
I stopped in at the store having made no prior appointment. Customer service was excellent, Barry my advisor was pleasant, extremely helpful, and he arranged everything with no problems whatsoever.
Company replied
Company details
About Three UK - 3Store Glasgow Buchanan Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
55-56 Buchanan Street, G1 3JL, Glasgow, North, United Kingdom
- 01412484267
4.9
Excellent
106 reviews
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Superb service happy staff and Greta…
Superb service happy staff and Greta deals 🤝 Stuart and Barry were amazing..
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That's brilliant, John! Thanks for a fantastic review :) -Scott
Barry was super helpful
Barry was super helpful - v quick and easy service - thank you !
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Awesome, Hayley :) We're delighted that Barry made the experience smooth -Scott
Excellent customer service from lee,got…
Excellent customer service from lee,got exactly what i needed
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That's amazing to hear! -Maxine
Stuart and Lee amazing so helpful and…
Stuart and Lee amazing so helpful and ticked all the boxes for me. Changed and saved money. Win win !!
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That's awesome, Alison. Stuart and Lee did a brilliant job giving you advice for your purchase :) -Scott
Lee and Barry were really helpful when…
Lee and Barry were really helpful when I had a problem with my SIM card. The original problem wasn’t caused by Three at all but they totally came to my rescue and made sure it got sorted quickly and easily before I ran to catch a long distance train, and I’m really grateful.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for this amazing 5⭐ review, Leila. We really do love to hear this! Great work Lee & Barry 🎉 -Jade
The customer care was very good and…
The customer care was very good and helpful
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Juwana, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
I had a great experience at the Glasgow…
I had a great experience at the Glasgow (Buchanan Street) branch. Luke was very helpful. Quick and efficient. Thank you!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Thanks Barry
Barry was extremely helpful, with great product knowledge. Even asking colleagues when he was unsure.
A friendly, personable experience.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hey Benjamin, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Billy sorted me out with my new phone
Billy sorted me out with my new phone
He was first class and definitely knew
His job ..
I’m delighted with the way he looked after me
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Gerard, and it's lovely to hear that you enjoyed great customer service from Billy with your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for the 5 star review, Manpreet. We're glad it went well :) -Scott
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Ian, this is what we love to hear, we're so happy to hear as this is the experience we strive for our customers! We'll certainly be passing on your feedback! -John
Exceptional service from Barry at Three, Buchanan Street, Glasgow
Exceptional service from Barry at Three, Buchanan Street Glasgow. Barry was attentive, friendly and welcoming. I was struggling to make a decision between which iPhone 17 I should get and how much this would affect my monthly account.
Barry through his knowledge, honesty and also sharing personal example of the iPhone 17 pro he currently uses, I was able to make a decision. By no way did I feel rushed or influenced into making a decision. He provided information that allowed me to make an informed decision.
Many thanks to Barry for his excellent customer skills. And to add to that I, travelled all the way from the south side, so yes it was worth the journey!
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Tandy, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Glasgow Buchanan Street
Fantastic, Gadhvi! We're pleased you had a great experience :) -Scott
Barry and Stuart were a massive help...
Barry and Stuart were a massive help in choosing my next phone, going through all the options without any push of sales. I was made to feel welcome and was able to walk out with a new phone same day. Thanks Glasgow Three!
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Sorted out my problem.
I popped in to the Buchanan Street Store with a technical question and Zahra sorted out my problem with no fuss.
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Ena, and it's lovely to hear that you enjoyed great customer service from Zahra at the Buchanan Street branch. We appreciate you taking the time to share this with us. -Michael
Barry was the perfect salesman
Barry was the perfect salesman - helped myself & mother get new phones!. He went above & beyond!. Thanks
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Barry was most helpful
Barry was most helpful.
Sorting out my business plan.
Would definitely recommend three
October 21, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for the amazing 5⭐ review, Kirstie. We really do appreciate it! Well done Barry 🎉 -Jade
Luke was very patient and explained…
Luke was very patient and explained everything we needed including some additional help. It was a great experience.
October 11, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Rejoyce. It's lovely to hear that you enjoyed great customer service from Luke, and he'll be delighted to hear this. We appreciate you taking the time to share your experience with us. -Michael
Great experience.
Barry couldn’t have been more helpful and informative when sorting a new deal. He has upgraded two phones and helped me save money too. Thank you
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Jack, and it's lovely to hear that you enjoyed great customer service from Barry. We appreciate you taking the time to share this with us. -Michael
The experience overall was great
The experience overall was great . Our assistant Barry spoke through all my options and got the best deal For me .
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Mairi, and it's lovely to hear that you enjoyed great customer service from Barry. We appreciate you taking the time to share this with us. -Michael
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