Barry was incredibly helpful helping my American daughter set up her UK phone! He explained how to set up a new ESIM and port her US number… thanks so much for setting up our student phone account!
Company replied
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Barry was incredibly helpful helping my American daughter set up her UK phone! He explained how to set up a new ESIM and port her US number… thanks so much for setting up our student phone account!
Company replied
Lee at your Glasgow buchanan street store is a credit to you, after being messed about on the telephone to three he stepped up to assist me
Company replied
Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... See more
Company replied
I stopped in at the store having made no prior appointment. Customer service was excellent, Barry my advisor was pleasant, extremely helpful, and he arranged everything with no problems whatsoever.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

55-56 Buchanan Street, G1 3JL, Glasgow, North, United Kingdom
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Had a very smooth experience and a new contract set up with Barry! Really thorough in explaining the process.

Reply from Three UK - 3Store Glasgow Buchanan Street
Great customer service. Nice and easy. Shout out to Barry! Super efficient and knowledgeable.

Reply from Three UK - 3Store Glasgow Buchanan Street
shop in Buchanan street Glasgow
Craig was Really helpful today . Very knowledgeable and super cheerful . Very appreciative Thank you .

Reply from Three UK - 3Store Glasgow Buchanan Street

Reply from Three UK - 3Store Glasgow Buchanan Street
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