Three UK - 3Store Glasgow (Silverburn) Reviews 72

TrustScore 5 out of 5

4.9

Unit E5A Silverburn, Pollock, G53 6EQ Glasgow, North, GB


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Rated 5 out of 5 stars

Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional... See more

Company replied

Rated 5 out of 5 stars

Aby was brilliant, I only deal with Aby. I came in on Monday and Aby wasn't working so I came back on Saturday. Always pleasant and helpful.

Company replied

Rated 5 out of 5 stars

They are Very Help full and giving recommendation most specially craig He is Very patience of our Inquire with regards to the plan that we Need, as well with peyton she explains everything that we Nee... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! Came in for a sim upgrade and ended up getting such a great deal left with two new phones, set up for us in store. Craig was excellent from start to finish - highly recommended

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Silverburn)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit E5A Silverburn, Pollock, G53 6EQ, Glasgow, North, United Kingdom

  • 01418819411

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Aby was so amazingly helpful and…

Aby was so amazingly helpful and patient! Excellent experience with my upgrade today!

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks so much for your review, Laura. We’re delighted to hear how helpful and patient Aby was during your upgrade. She’ll be thrilled to know her support made such a difference. -Manavata

Rated 5 out of 5 stars

Aby was brilliant

Aby was brilliant, I only deal with Aby. I came in on Monday and Aby wasn't working so I came back on Saturday. Always pleasant and helpful.

May 16, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thank you for your wonderful feedback, Rae! We’re so glad Aby provided such outstanding support. 🌟 -Veronica

Rated 5 out of 5 stars

Andrew was very helpful and iwas very…

Andrew was very helpful and iwas very happy with service

May 13, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey James, we’re overjoyed to hear that Andrew turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊 -Ayesha

Rated 5 out of 5 stars

Craig and Andrew were very helpful and…

Craig and Andrew were very helpful and gave great advice on what phone plan to go on and what phone to get !

May 7, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Simon, great to hear you felt well supported during your visit. Craig and Andrew took the time to guide you through the options and helped you choose something that really suited your needs. Thanks for sharing your experience with us. -Shivam

Rated 5 out of 5 stars

Aby and Drew were excellent

Aby and Drew were excellent. Went in with a phone issue and left with a new phone. All set up. Delighted

May 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Thank you, John. It’s great to know Aby and Drew were able to help you resolve the issue and get your new phone ready to go. -Suhaas

Rated 5 out of 5 stars

Nice and easy transaction

Nice and easy transaction. Advisor very helpful

May 1, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Sandra, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Very helpful

Very helpful

April 24, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Carol, thanks for taking the time to leave a review.
We’re pleased to hear you found the visit useful and felt supported by the team. -Shivam

Rated 5 out of 5 stars

Out of this world customer service

Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional customer service. They appeared like staff who had just started their shifts. No rush and took their time to explain the product I purchased to me. Very well done to both of them

April 17, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Thank you so much for your kind words, Osa! We’re thrilled to hear that Payton and Craig at our Braehead Glasgow store made such a positive impression with their professionalism and care, even at the end of the day. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Great service

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Tommy, that's phenomenal! We’re grateful you took the time to share. Thanks for the 5 ⭐ shoutout! -Ashifa

Rated 5 out of 5 stars

Craig was excellent

Craig was excellent, he was extremely knowledgeable and efficient ensuring we got a great deal without wasting time.

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hi there! Expert guidance paired with efficiency. We’re thrilled Craig made the process seamless and ensured you got a deal worth celebrating. -Ashifa

Rated 5 out of 5 stars

Jay and Jonny kings of Three

Jay and Jonny were amazing they helped me with everything I needed and had a warm friendly smile throughout. Even though it was busy they didn't rush me, very happy

April 9, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

That’s fantastic, Idris! We’re so glad Jay and Jonny were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐ review! -Neha

Rated 5 out of 5 stars

The service is the three store today…

The service is the three store today was brilliant very quick and explained a lot about my phone upgrade couldn’t of gone any smoother 👍🏼

April 3, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks for sharing this, Mitchell 💫. We’re delighted your phone upgrade was handled efficiently and with clear guidance, leaving you fully satisfied. -Shivam

Rated 5 out of 5 stars

Most helpful

Most helpful

March 25, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Mrs Crines, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish

Rated 5 out of 5 stars

Assisstamt Manager Any was wonderful

Assisstamt Manager Any was wonderful. Very knowledgable and sorted out the problems promptly.
Thank you Aby.

March 18, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Lillian, thank you for sharing this. Aby made sure everything was handled with real skill and care, and it’s wonderful to hear how smoothly everything was resolved for you. Your message truly means a lot. -Manavata

Rated 5 out of 5 stars

They are Very Help full and giving…

They are Very Help full and giving recommendation most specially craig He is Very patience of our Inquire with regards to the plan that we Need, as well with peyton she explains everything that we Need to know. Very good customer Service.

March 16, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Myra, thank you for sharing this lovely feedback. It’s wonderful to hear that Craig’s patience and Peyton’s clear explanations made everything easier for you. We’re delighted their support left you feeling confident about the plan. 😊 -Kashish

Rated 5 out of 5 stars

Excellent service as always been a…

Excellent service as always been a customer for 19 years now

March 15, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Silverburn)

Hey Lori, you’ve just made our day! 🎉 We’re so glad to hear your experience was remarkable, and we truly appreciate your loyalty. Wishing you a fantastic day ahead! 😊 -Neha

Rated 5 out of 5 stars

Excellent service

Aby - asst manager - went above and beyond .and his knowledge was amazing

March 12, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hello Kate,

Thanks a ton for this review! It’s wonderful to know how Aby gave his best, and we hope you have a fantastic day. 🤗 -Kashish

Rated 5 out of 5 stars

Everything fantastic

Everything fantastic, Aby is very grateful

March 7, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Hi Magdalena, it’s good to hear that your experience was so positive and that Aby’s support met all your needs. -Kishan

Rated 5 out of 5 stars

Aby has been very helpful

Aby has been very helpful, he's helped me with stuff that isn't even related to 3. He always goes above and beyond. I only see aby when I go in. I have Accessibility requirements and Aby is always such a good help. Only issue with aby is he supports rangers

March 5, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

We’re pleased Aby makes your visits easier and more comfortable, Andrew. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

This is the second time in a year Aby…

This is the second time in a year Aby who works at 3 in Silverburn has sorted out my phone issues.He has went above and beyond to do this and it was very much appreciated.Thanks Aby.

February 28, 2026
Unprompted review
Three UK - 3Store Glasgow (Silverburn) logo

Reply from Three UK - 3Store Glasgow (Silverburn)

Thanks for your feedback! Aby turned what could have been a stressful situation into a smooth and seamless journey at our Silvrrburn branch. ✨ -Veronica

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