Andrew was very knowledgeable and took the time to walk me through multiple phones in person, this let me decide on the honor 600 pro for my next upgrade. 10/10 customer service.
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See what reviewers are saying
We had exceptional service with Aby at the Silverburn Glasgow Three store today. After having an incredibly difficult and stressful time online and with the team on the phone, the in store team were a... See more
Company replied
Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional... See more
Company replied
Went back in and spoke to Peyton as I was having an issue with my phone, she managed to fix what was wrong with the phone and done it with a smile on her face and made me feel like it wasnt a stupid t... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Silverburn)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit E5A Silverburn, Pollock, G53 6EQ, Glasgow, North, United Kingdom
- 01418819411
4.9
Excellent
95 reviews
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Aby was exceptional with us with the…
Aby was exceptional with us with the way he dealt with us.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Anas, your words truly brighten our day! 🎊 Aby’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognised. Wishing you a fantastic day. 😊 -Neha
Good customer service
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
That’s impressive, Tony. We’re glad to hear that you’re happy with our service. Thank you for the great review. -Neha
Andy was really patient with me
Andy was really patient with me. Sorted me a new phone and helped me set it up.
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Shirley, that’s fabulous! We’re happy Andy could help you get your new device sorted. 🙌 -Veronica
Aby was so amazingly helpful and…
Aby was so amazingly helpful and patient! Excellent experience with my upgrade today!
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thanks so much for your review, Laura. We’re delighted to hear how helpful and patient Aby was during your upgrade. She’ll be thrilled to know her support made such a difference. -Manavata
Aby was brilliant
Aby was brilliant, I only deal with Aby. I came in on Monday and Aby wasn't working so I came back on Saturday. Always pleasant and helpful.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you for your wonderful feedback, Rae! We’re so glad Aby provided such outstanding support. 🌟 -Veronica
Andrew was very helpful and iwas very…
Andrew was very helpful and iwas very happy with service
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey James, we’re overjoyed to hear that Andrew turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊 -Ayesha
Craig and Andrew were very helpful and…
Craig and Andrew were very helpful and gave great advice on what phone plan to go on and what phone to get !
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hi Simon, great to hear you felt well supported during your visit. Craig and Andrew took the time to guide you through the options and helped you choose something that really suited your needs. Thanks for sharing your experience with us. -Shivam
Aby and Drew were excellent
Aby and Drew were excellent. Went in with a phone issue and left with a new phone. All set up. Delighted
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you, John. It’s great to know Aby and Drew were able to help you resolve the issue and get your new phone ready to go. -Suhaas
Nice and easy transaction
Nice and easy transaction. Advisor very helpful
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Sandra, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Reply from Three UK - 3Store Glasgow (Silverburn)
Hi Carol, thanks for taking the time to leave a review.
We’re pleased to hear you found the visit useful and felt supported by the team. -Shivam
Out of this world customer service
Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional customer service. They appeared like staff who had just started their shifts. No rush and took their time to explain the product I purchased to me. Very well done to both of them
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you so much for your kind words, Osa! We’re thrilled to hear that Payton and Craig at our Braehead Glasgow store made such a positive impression with their professionalism and care, even at the end of the day. 🥰 -Prabhjeet
Great service
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Tommy, that's phenomenal! We’re grateful you took the time to share. Thanks for the 5 ⭐ shoutout! -Ashifa
Craig was excellent
Craig was excellent, he was extremely knowledgeable and efficient ensuring we got a great deal without wasting time.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hi there! Expert guidance paired with efficiency. We’re thrilled Craig made the process seamless and ensured you got a deal worth celebrating. -Ashifa
Jay and Jonny kings of Three
Jay and Jonny were amazing they helped me with everything I needed and had a warm friendly smile throughout. Even though it was busy they didn't rush me, very happy
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
That’s fantastic, Idris! We’re so glad Jay and Jonny were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐ review! -Neha
The service is the three store today…
The service is the three store today was brilliant very quick and explained a lot about my phone upgrade couldn’t of gone any smoother 👍🏼
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thanks for sharing this, Mitchell 💫. We’re delighted your phone upgrade was handled efficiently and with clear guidance, leaving you fully satisfied. -Shivam
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Mrs Crines, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish
Assisstamt Manager Any was wonderful
Assisstamt Manager Any was wonderful. Very knowledgable and sorted out the problems promptly.
Thank you Aby.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Lillian, thank you for sharing this. Aby made sure everything was handled with real skill and care, and it’s wonderful to hear how smoothly everything was resolved for you. Your message truly means a lot. -Manavata
They are Very Help full and giving…
They are Very Help full and giving recommendation most specially craig He is Very patience of our Inquire with regards to the plan that we Need, as well with peyton she explains everything that we Need to know. Very good customer Service.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Myra, thank you for sharing this lovely feedback. It’s wonderful to hear that Craig’s patience and Peyton’s clear explanations made everything easier for you. We’re delighted their support left you feeling confident about the plan. 😊 -Kashish
Excellent service as always been a…
Excellent service as always been a customer for 19 years now
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Lori, you’ve just made our day! 🎉 We’re so glad to hear your experience was remarkable, and we truly appreciate your loyalty. Wishing you a fantastic day ahead! 😊 -Neha
Excellent service
Aby - asst manager - went above and beyond .and his knowledge was amazing
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hello Kate,
Thanks a ton for this review! It’s wonderful to know how Aby gave his best, and we hope you have a fantastic day. 🤗 -Kashish
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