Andrew was very knowledgeable and took the time to walk me through multiple phones in person, this let me decide on the honor 600 pro for my next upgrade. 10/10 customer service.
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See what reviewers are saying
We had exceptional service with Aby at the Silverburn Glasgow Three store today. After having an incredibly difficult and stressful time online and with the team on the phone, the in store team were a... See more
Company replied
Payton & Craig at the Silverburn Glasgow shop were absolutely amazing. Despite the fact that I went into the shop at nearly the closing time, both of them offered very calm, collected and professional... See more
Company replied
Went back in and spoke to Peyton as I was having an issue with my phone, she managed to fix what was wrong with the phone and done it with a smile on her face and made me feel like it wasnt a stupid t... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Silverburn)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit E5A Silverburn, Pollock, G53 6EQ, Glasgow, North, United Kingdom
- 01418819411
4.9
Excellent
95 reviews
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Reply from Three UK - 3Store Glasgow (Silverburn)
Hi Magdalena, it’s good to hear that your experience was so positive and that Aby’s support met all your needs. -Kishan
Aby has been very helpful
Aby has been very helpful, he's helped me with stuff that isn't even related to 3. He always goes above and beyond. I only see aby when I go in. I have Accessibility requirements and Aby is always such a good help. Only issue with aby is he supports rangers
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
We’re pleased Aby makes your visits easier and more comfortable, Andrew. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
This is the second time in a year Aby…
This is the second time in a year Aby who works at 3 in Silverburn has sorted out my phone issues.He has went above and beyond to do this and it was very much appreciated.Thanks Aby.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thanks for your feedback! Aby turned what could have been a stressful situation into a smooth and seamless journey at our Silvrrburn branch. ✨ -Veronica
Aby was very helpful
Aby was very helpful, i had issues with viruses and pop ups and he backed up my phone, fsctory reset the phone and then restored all my data
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Phone sorted and smiles all around! Aby truly nailed it, and we’re thrilled you had such a great experience, Howard! May your day be as amazing as you made ours! -Ashifa
Amazing service!!
Went in with a problem with my phone and left with a new device, better tariff and a lower monthly cost. Massive thanks to Jonathan, he’s clearly top boy in the Silverburn store.
Will be returning soon to upgrade my partners phone. Thanks again.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Arlene, it’s brilliant to hear that Jonathan was able to turn things around for you, especially with a new device, an improved plan and a lower monthly cost. We look forward to welcoming you back when you’re ready for your partner’s upgrade. -Afaq
Smooth and easy thanks for the staff 👌👌👌
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hi Levente! It’s great to see your feedback and we’re delighted our team ensured your experience was entirely hassle-free ✨ -Kishan
Visit to three shop in Silverburn
Aby was absolutely super. Not a straightforward upgrade and he solved the issues with a lot of patience and worked late. Just so good of him. And not for the first time.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you, Michael. We’re delighted to hear how Aby’s patience and dedication helped resolve your upgrade, even when it wasn’t straightforward. Knowing his commitment has made a difference to you more than once is truly rewarding, and we greatly appreciate you sharing this. ☺️ -Prabhjeet
Great service
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you for taking the time to share this, Stuart! 😊 We’re happy to know the support was spot on for you. 🌟 -Veronica
We visited the silverburn store today…
We visited the silverburn store today and Craig and Andy helped us upgrade to a new phone. They went above and beyond to make sure we got the best deal possible thanks again!
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Thank you for the review, darcythomsonx! We truly appreciate you sharing your experience. It’s wonderful to hear that Craig and Andy helped you secure a deal that met your expectations. 🎉 -Neha
I was looked after by Aby in Silverburn…
I was looked after by Aby in Silverburn branch today. So helpful and friendly and explains everything. Thanks Aby.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hi Liz. It’s wonderful to hear Aby at our Silverburn store gave you such attentive support and made everything easy to understand. Moments like these brighten our day. ☺️ -Prabhjeet
The manager here was excellent and…
The manager here was excellent and helped with our issues
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
We're chuffed with that, Stephen. Thanks for sharing your great experience with us :) -Scott
I am an older woman and the servuce I…
I am an older woman and the servuce I received from Aby was outstanding
I entered with a problem and left feeling so much better
I will cetainly recommend Aby and three to friends.
Thank you Aby much appreciated.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Catherine, you’ve put a big smile on our faces 🥰 We’re glad Aby was able to support you with such caring attention and help turn a difficult moment into a reassuring one. Your kind words and recommendation mean a lot to us ❤️ -Arvind
Got my new phones and all set up boys…
Got my new phones and all set up boys were great
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Was helped by aby very friendly and…
Was helped by aby very friendly and took time to sort my phone service was excellent
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Andrew and Aby ar Silverburn are an…
Andrew and Aby ar Silverburn are an absolute asset to 3. Highly recommend them
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Linda, your feedback fills us with joy! 🌟 We’re delighted to hear that Andrew and Aby made your experience fantastic. We hope to see you again soon! -Afaq
I called in for some advice
I called in for some advice. Aby could not have been more helpful he went above and beyond to solve my problem.
Many Thanks Aby
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Yay! We absolutely love hearing this 🎉 Mr. Grace! Aby sounds like a gem. Thanks for making our day, and we hope yours is just as amazing! -Ayesha
Very helpful staff Nathan and Andrew
Very good service Nathan amd Andrew helpful and friendly
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Wow Patricia! 🎉 It’s wonderful to hear that Nathan and Andrew made your experience remarkable. Thank you for taking the time to leave an incredible 5 ⭐ review! -Suhaas
5 star service
Brilliant service from Craig at the Silverburn store, Glasgow.
Knowledge of what phone we were looking for was really good .
Extremely helpful staff in this store , we go to this one all the time .
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Pam, it’s wonderful to hear how helpful Craig and the team have been during your visits. We’re glad you feel confident returning to this store. -Shivam
Best experience
Jonathan was very knowledgeable and polite. The assistant manager Aby and the full team was very friendly for the full process, they answered all my questions and I walked away with an amazing deal. Will definitely be back! One happy new customer!!
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Silverburn)
Hey Angus! What a lovely review! Jonathan and our entire team brought the good vibes! ✨ They kept things easy, and that’s the kind of energy we love to see. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ -Kashish
Reply from Three UK - 3Store Glasgow (Silverburn)
Thanks for your 5 ⭐ review, Rebeca, and it's lovely to hear that you had a great experience with the team. We appreciate you taking the time to share this with us 🎊. -Michael
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