We had an excellent experience at the 3 store in Loughborough today. Temi was great, she sorted out all our issues and was very patient. We were upgrading 3 phones and adding another business phone in... See more
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Three network is the wast. Always buffering especially during live stream. Could not leave because tied in contract The staff try their best to promote the company which is a let down Look somewher... See more
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I was dreading having a new mobile phone, but Laura at 3 Mobile made it so easy. All my Apps from my old mobile were transferred, including my favourite Apps, precious photos, music, contacts etc &... See more
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Temi and Laura in the Loughborough store were amazing today. Helped my husband sort out an issue with his sim card and also helped him get a specific ringtone he wanted on his new phone. Really friend... See more
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Company details
About Three UK - 3Store Loughborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19 Carillion Court, LE11 3XA, Loughborough, Midlands, United Kingdom
- 01509230215
4.9
Excellent
87 reviews
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The staff at the 3 store in…
The staff at the 3 store in Loughborough ( Temi, Anthony and Rebeca) were so helpful getting us a new phone making the process so easy would definitely recommend!
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Always wonderful to hear such glowing appreciation, Fey. Temi, Anthony and Rebeca will be thrilled to know their support made everything smooth and stress‑free for you. Thanks for sharing your experience and for the recommendation. -Manavata
Very quick and efficient
Very quick and efficient, and lovely customer support from Zeke
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
That’s fabulous, James! We’re glad Zeke gave you the support you needed. Thank you for sharing such a great review. -Neha
Brilliant service by alex ,rebecca and…
Brilliant service by alex ,rebecca and anthony, very helpful staff, friendly service .
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey Sandra! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback 🥰 -Neha
Alex solved all my issues and were…
Alex solved all my issues and were happy with the service.
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Nothing makes us happier than fixing what matters and restoring smiles along the way, June. We’re thrilled Alex could sort things out for you. Appreciate you sharing your experience! -Ashifa
Very professional
Very professional, happy relaxed atmosphere and everything took less than 10’. Thanks Ezekiel, you are a star!
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hi Ella, thank you for taking the time to leave such a wonderful review. We’re so glad Ezekiel was able to make your experience smooth and enjoyable 🙌. -Neha
Temi Answered all of my questions and…
Temi Answered all of my questions and went over an above to help. She was very informative for the future too.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thank you so much for sharing your experience, Pamela. It’s wonderful to hear how thoroughly Temi supported you. Her dedication to making sure you felt confident and well informed truly shines through. -Manavata
Zeke was amazing in store and helped me…
Zeke was amazing in store and helped me set up my new phone, thought the whole experience was brilliant
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
From smart suggestions to a shiny new phone, Pete. We’re thrilled Zeke could help you find a device you’ll love. We appreciate you sharing your experience! -Ashifa
Very good services Anthony and Alex…
Very good services Anthony and Alex attended to us very well
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for the great feedback, Dale! We’re thrilled to hear that Anthony and Alex made your experience a positive one. It's always a pleasure to serve you! -Kishan
Reply from Three UK - 3Store Loughborough
Hi David, we're pleased to hear that our staff made your day! 🎉 Thank you for the amazing review. -Neha
Excellent advice
Excellent advice, friendly staff. Alex and Anthony were extremely helpful
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hi Caroline, thanks for sharing this. Great to hear Alex and Anthony explained everything well and were a big help. -Kishan
Anthony was amazing 100/100
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
All my queries been answered and I’m…
All my queries been answered and I’m happy about it
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hello, Ruthchell. We’re thrilled to know our team provided the clarity you needed and left you feeling satisfied. Your feedback is truly appreciated and motivates us to keep delivering great support. 🥰 -Prabhjeet
amazing experience in store today with…
amazing experience in store today with anthony.
heloed us choose the right plan as my daughter was travelling abroad.
amazing service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey Stephen, that’s phenomenal! Anthony will be thrilled to know his support made your visit special and helped you achieve a wonderful 5⭐ -Ashifa
Reply from Three UK - 3Store Loughborough
What a sweet 5⭐ rating, Becky! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Anthony and Alex was very helpful and…
Anthony and Alex was very helpful and informative
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hello Jay! It is wonderful that Anthony and Alex provided such an insightful experience and ensured you were equipped with all the necessary details during your interaction. -Kishan
Reply from Three UK - 3Store Loughborough
Hello there! It is wonderful to hear that Anthony provided a seamless experience and ensured our standards met your expectations. -Kishan
Anthony and alex were good with the…
Anthony and alex were good with the services
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hi Octavian, thank you for taking the time to share this with us 💙. We’re really glad to hear you had such a positive experience with Anthony and Alex. We truly appreciate your feedback. -Neha
Anthony was very helpful
Anthony was very helpful. Taught me new things about my phone.well always come back to see him 100%
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
That's what we like to hear, thanks for sharing and for the 5 stars! -Nuala
Anthony was amazing
Anthony was amazing. Rebecca and Laura They were very helpful and kind got my new contract with 3 now and I will recommend to anyone.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for this fantastic 5⭐ review, Carol! We absolutely love hearing this. A huge shoutout to Anthony, Rebecca, and Laura for being so helpful! Hope you have a wonderful day 😊 -Neha
Excellent
Excellent. Laura, Rebecca and Anthony have been amazing with their help and professionalism. Thank you so much !
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thank you for sharing such brilliant feedback, Kim! It’s wonderful to hear that Laura, Rebecca, and Anthony offered such strong support and made your experience positive. -Afaq
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