We had an excellent experience at the 3 store in Loughborough today. Temi was great, she sorted out all our issues and was very patient. We were upgrading 3 phones and adding another business phone in... See more
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Three network is the wast. Always buffering especially during live stream. Could not leave because tied in contract The staff try their best to promote the company which is a let down Look somewher... See more
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I was dreading having a new mobile phone, but Laura at 3 Mobile made it so easy. All my Apps from my old mobile were transferred, including my favourite Apps, precious photos, music, contacts etc &... See more
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Temi and Laura in the Loughborough store were amazing today. Helped my husband sort out an issue with his sim card and also helped him get a specific ringtone he wanted on his new phone. Really friend... See more
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Company details
About Three UK - 3Store Loughborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19 Carillion Court, LE11 3XA, Loughborough, Midlands, United Kingdom
- 01509230215
4.9
Excellent
87 reviews
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Anthony helped me with my enquiry and I…
Anthony helped me with my enquiry and I was very satisfied with the information and the help. Much appreciated.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Bravo! 🎊 We're thrilled to hear that Anthony made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Loughborough
Hi there! Thank you for the amazing 5⭐ feedback. It makes us so happy to know Rebeca took great care of you. Wishing you a lovely day. -Ayesha
The experience was absolutely…
The experience was absolutely incredible both guys were amazing at their jobs and helped me so much
Alex and Antony Thankyou so so much!!! A pair of great lads and cracking at their jobs!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Yay! We absolutely love hearing this 🎉 Glad that Alex and Antony were able to give you such brilliant support and helped make your visit pleasant. Here’s to many more happy moments 🥰 -Arvind
Best in loughborough
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for this fantastic 5⭐ review, Anh! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Great in store service
Fantastic in-store service from Anthony 10/10
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hi Alison! We’re pleased to hear about your visit and delighted that Anthony provided such high-quality support to ensure your time with us was perfect. -Kishan
The staff Team That Attended To Us Are…
The staff Team That Attended To Us Are Knowledgeable and Professional.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thank you, Philip! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Anthony and zik was very helpful and…
Anthony and zik was very helpful and informative and i will always come back.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Very smooth experience
Zeke answered every question we had and even did all required admin to move from the old network. Highly reccomend him if you are in the Loughborough store.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Karen, thank you for sharing your experience! 🌟 It’s fantastic to hear Zeke provided such attentive support and ensured everything was sorted smoothly. We’re grateful for your recommendation of our Loughborough store and we appreciate you choosing us. -Suhaas
Good really helped us out setting up…
Good really helped us out setting up new phones
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thank you for the feedback Paul! We’re glad the team was able to assist you and get your new phones set up smoothly. We appreciate you taking the time to share your experience. -Afaq
Very good service
Very good service . Went in for mobile broadband and ended up saving money on phones as well . . All the staff were very helpful sorting all the details and transfers over with no fuss.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for the fantastic feedback, David! 🙌 We’re delighted everything went seamlessly and that our team could help you save money too. -Veronica
Anthony did a great job to replace my…
Anthony did a great job to replace my sim card and immediately replaced with the new one. Thanks
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hi there, we’re happy Anthony was able to get your new sim sorted right away. It’s great he could get everything working for you so quickly. -Kishan
Temi at the Loughborough - legend
Temi at the Loughborough store was so clear in explaining what could of been a complicated upgrade. Impeccable service and put me first. Even put the screen protectors on for me. She really had my est i terest at heart and saved me a bit of money so thank you
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey Harrison! We’re delighted to hear that Temi made the upgrade process clear and easy at the Loughborough store, and even went the extra mile with the screen protectors. Thank you! 🤗 -Kashish
Anthony has been great
Anthony has been great. Absolutely knowledgeable and helpful. Showed expertise and professionalism.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey Brigitte, that’s fabulous! We’re delighted that Anthony made everything smooth and seamless. Thank you for this amazing 5⭐ review! -Veronica
Alex was great
Alex very helpful informative with a nice friendly manner.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Zeke was really helpful and patient…
Zeke was really helpful and patient with me whilst choosing a new phone and backage
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Loughborough
Wow, we absolutely love hearing this, Julie! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day. -Afaq
Experience was excellent
Experience was excellent. I was shown all the information and was given first class service by Temi
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks a ton, Carol! 💎 Temi brought the sparkle with excellent support, and we’re happy to know you’re pleased with our service. -Ayesha
Great service from Temi
Great service from Temi. Anthony and his team was very helpful. Fantastic team
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Paul, it’s fantastic to hear Temi, Anthony, and the team provided the support you needed and made your visit a positive one. -Shivam
Very helpful staff Antony and Zeke who…
Very helpful staff Antony and Zeke who gave me information which had saved me some money.
Loved their approach to assist me and i felt like a valued customer.
They brought awareness to different services that i didn't know and very happy with the service today as i got more than i walked in for
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Antony and Zeke truly shine as superheroes, Precious. Your experience is a gift ☺️. Knowing they excelled with brilliance to give you a flawless experience is the best compliment we could ask for 💖. You didn’t just share a review, you shared a moment that inspires us to keep striving for the very best ✨ -Ashifa
Attentive and helpful staff
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Loughborough
Hey Clare, that’s incredible! We’re thrilled our team made your experience go so smoothly and seamlessly. Thank you for this amazing 5⭐ review! -Veronica
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