We had an excellent experience at the 3 store in Loughborough today. Temi was great, she sorted out all our issues and was very patient. We were upgrading 3 phones and adding another business phone in... See more
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Three network is the wast. Always buffering especially during live stream. Could not leave because tied in contract The staff try their best to promote the company which is a let down Look somewher... See more
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I was dreading having a new mobile phone, but Laura at 3 Mobile made it so easy. All my Apps from my old mobile were transferred, including my favourite Apps, precious photos, music, contacts etc &... See more
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Temi and Laura in the Loughborough store were amazing today. Helped my husband sort out an issue with his sim card and also helped him get a specific ringtone he wanted on his new phone. Really friend... See more
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Company details
About Three UK - 3Store Loughborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19 Carillion Court, LE11 3XA, Loughborough, Midlands, United Kingdom
- 01509230215
4.9
Excellent
87 reviews
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Loughborough store
We came into store today and was served by Anthony who not only dealt with what we came in for but also managed to save us money on our other devices we have with three.
Overall customer service was amazing and very polite and helpful would highly recommend to family and friends
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Hello Stuart, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Anthony was brilliant dis a great job…
Anthony was brilliant dis a great job and sorted out a new phone
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Best of luck with your new phone, Mrs C! That's fantastic that Anthony got it sorted for you :) -Scott
Great service
The people in the shop are very helpful and friendly. They help you more than most other network shops do. I will recommend three to my friends family. Zeke sold me a pay as you go phone and he wrote everything down for me.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for this amazing 5⭐ review, Sharon. We really do appreciate you taking the time to send this over! Well done Zeke 🎉 -Jade
Good services and great supporpt
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for this amazing 5⭐ review, Shane. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
A most helpful young lady
Laura was very patient and showed me some tips I hadn't known before .
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for this amazing 5⭐ review, Gérard. We really do appreciate you taking the time to send this over! Well done Laura 🎉 -Jade
Staff where super helpful and sorted…
Staff where super helpful and sorted our problem
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Loughborough
Thanks for your feedback, Ellie, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
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