Bailey & the rest of the staff were friendly & extremely helpful. Helped me get a new deal that included everything I needed & exceeded my expectations. Definitely recommend talking in-store rather th... See more
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I purchased my new phone on the 7th May. The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly a... See more
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Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems. Chris Saunders... See more
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I came into Newark three with a complaint about Three network which has led me to missed calls etc. I was served by Sally who apologised on behalf of Three and proceeded to show me some work arounds I... See more
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Company details
About Three UK - 3Store Newark
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom
- 01636704794
4.8
Excellent
61 reviews
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Staff extremely helpful
Bailey & the rest of the staff were friendly & extremely helpful. Helped me get a new deal that included everything I needed & exceeded my expectations. Definitely recommend talking in-store rather than trying to sort on-line.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you so much for your wonderful feedback, Darren! We’re proud that Bailey and our team delivered such clear, outstanding support. Providing excellence in every experience is always our goal. -Neha
Very good service from Chad hayley and…
Very good service from Chad hayley and bailey thank you so much
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Mary, we’re glad Chad, Hayley, and Bailey could provide you with helpful support and make the experience positive. -Kishan
Welcoming staff
Welcoming staff, very knowledgeable and offered a great deal Thanks
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Sue! We're thrilled to hear you had a great experience with our team. Thank you for the review! 😊 -Veronica
Staff are fab and very attentive at the…
Staff are fab and very attentive at the Newark on trent store
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Rebecca, it’s great to hear the team at our Newark on Trent store made such a positive impression. We’re glad the attentive service stood out during your visit. -Shivam
I purchased my new phone on the 7th…
I purchased my new phone on the 7th May.
The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly and professional.
Thanks
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Love hearing this, Djendo 💫 We're delighted that Arch provided such great support and helped you with your new device. Enjoy your new device 😊 -Maryalex
Bailey Hopkinson was super helpful
Bailey Hopkinson was super helpful , helped me resolve my issue quickly . He's an asset to three Newark!
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Julie, great to hear Bailey Hopkinson was able to sort things out quickly and provided such strong support — it’s clear he made a real difference to your experience. -Shivam
Polite and knowledgeable staff
Polite and knowledgeable staff. Hayley Bailey in particular was most efficient.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Nicholas, great to hear you had a positive experience with the team, and that Hayley Bailey stood out for her efficient and professional support. -Shivam
Chad and Sally was excellent help they…
Chad and Sally was excellent help they found the problem I was having and fixed it immediately. Very pleased with their customer service and there helping hands thank you very much guys!
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you so much, Lewis. We’re really glad to hear Chad and Sally were able to find the issue and fix it straight away. It’s great to know their customer service made such a positive difference. We really appreciate your kind words. -Ayesha
Sally and chad were absolutely…
Sally and chad were absolutely brilliant top service always found the three store in Newark top notch well done deserve a pay rise 👍
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Lee, thank you so much for sharing this lovely feedback. We're thrilled to hear that Sally and Chad made your visit so smooth with their supportive approach and exceptional service. -Maryalex
Bailey and Chad are fantastically…
Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems.
Chris Saunders
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Superb, Chris! We are so pleased to hear that Bailey and Chad were able to help you out. It’s great to know they were patient and knowledgeable while answering your questions and solving those problems for you. 🥰 -Prabhjeet
Great service from Chad
Chad was incredibly pleasant and efficient. He made the process of switching my phone contract so straightforward at Newark branch of Three.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Newark
We love hearing stories like this, Sarah. A seamless switch and a standout team member that’s the Newark spirit. Chad’s dedication to making things clear and hassle‑free shines through, and we’re thrilled it left such a great impression. Thanks for sharing the love. -Ashifa
Purchased new phone at Newark store…
Purchased new phone at Newark store excellent service by Chad, couldn’t be more helpful.
A credit to his company
Well done Chad
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Nicholas, great to know Chad delivered such attentive support and made your upgrade feel well handled throughout. -Kishan
Chad was very helpful and polite
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Tommy, that's brilliant! We're super happy to hear that Chad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Three🙏🏾Store Newark,.
Three🙏🏾Store Newark,.
In life, we all need an angel with inside this life. I give much thanks and praise for Hayley🫶🏾, store manager, Chris, Sally and all the other. Bless you all a good good life health and much happiness. Thank you for help me with the dilemma placed upon me.
Kindest regards,
Gary Forbes-Browne
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Newark
That's wonderful to hear, Gary! ✨ A big shout out to Hayley, Chris, Sally and the team at our Newark branch for providing such outstanding support. Thank you for sharing your lovely feedback. 😊 -Maryalex
Getting a new phone in 3 in Newark
Staff are so nice and helpful particularly Chad and Sally. They were friendly and made the visit a pleasant experience. Advice was given on what to do with questions we had and it was clear and concise. Thank you
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Those 5 ⭐ vibes say it all, Rosemary. Hats off to Chad and Sally for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
I got a nice reception from the staff…
I got a nice reception from the staff members, great service will recommend to others. Thank you Chris and Louise.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Gillian, we appreciate your lovely feedback! Delighted to hear Chris and Louise made your visit a good one ✨ -Ayesha
Very friendly staff
Very friendly staff, explained everything properly wasn't pushy and very helpful
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Katie, we’re glad our staff’s approachable manner and clear explanations made your experience comfortable. Thank you for sharing your feedback. -Suhaas
Reply from Three UK - 3Store Newark
Thank you, Bridget! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Chris and Louise were absolutely…
Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hello Aaron, we’re glad Chris and Louise could assist you effectively. We appreciate your feedback and thank you for sharing your experience. -Suhaas
Sally was very helpful in finding the…
Sally was very helpful in finding the best plan for me
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for sharing this, Nurlaila! It’s great to hear that Sally guided you so well and helped you find an option that fits what you needed. -Afaq
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