Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... See more
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Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... See more
Company replied
Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... See more
Company replied
Lovely staff, very helpful. Visited the store to make payment and the service I received from 2 Lovely ladies ( Hayley store manager and Sally) exceeded my expectations. Thank you so much @ Three... See more
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Company details
About Three UK - 3Store Newark
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom
- 01636704794
4.9
Excellent
82 reviews
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Popped in the Three for a general…
Popped in the Three for a general enquiry and meet with Sally over a couple of Sundays on the latter visit with Louise too.
Very impressed with discussing my query, patience in allowing us to dwell on choices available very informative about keeping my number. All without the pressure. I moved my account to Three. My wife who works with customers was highly impressed with the service too. Sally and Louise are a credit to the branch and to future customers.
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for taking the time to share your experience, Prem 🎯 We're delighted Sally and Louise provided such prompt patience and stellar knowledge to handle your number and account switch flawlessly without pressure. Your appreciation means a lot, you’ve made our day too 😉 -Arvind
Visited Three's Newark store today
Visited Three's Newark store today. First class service from Sally and Chris. Excellent advice regarding freeing up storage on my phone and renewing my contract at a lower price point.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Mrs Q, we’re happy to know your Newark store visit went so smoothly. Sally and Chris giving you excellent advice and helping you save on your contract is exactly the experience we aim for. -Ayesha
I went into 3 store in Newark
I went into 3 store in Newark to upgrade my phone and broadband. Chad, who looked after me was extremely helpful and knowledgeable. He looked at all the options I had for upgrading and outlined all the costs. Very positive visit, with fantastic customer service.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Russell, thank you for this brilliant feedback. We’re so glad Chad helped you explore every upgrade option and made the whole process clear and easy :) -Ayesha
Staff extremely helpful
Bailey & the rest of the staff were friendly & extremely helpful. Helped me get a new deal that included everything I needed & exceeded my expectations. Definitely recommend talking in-store rather than trying to sort on-line.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you so much for your wonderful feedback, Darren! We’re proud that Bailey and our team delivered such clear, outstanding support. Providing excellence in every experience is always our goal. -Neha
Very good service from Chad hayley and…
Very good service from Chad hayley and bailey thank you so much
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Mary, we’re glad Chad, Hayley, and Bailey could provide you with helpful support and make the experience positive. -Kishan
Welcoming staff
Welcoming staff, very knowledgeable and offered a great deal Thanks
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Sue! We're thrilled to hear you had a great experience with our team. Thank you for the review! 😊 -Veronica
Staff are fab and very attentive at the…
Staff are fab and very attentive at the Newark on trent store
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Rebecca, it’s great to hear the team at our Newark on Trent store made such a positive impression. We’re glad the attentive service stood out during your visit. -Shivam
I purchased my new phone on the 7th…
I purchased my new phone on the 7th May.
The service was excellent.I was served by Arch who was friendly, patient and very helpful. He was efficient at his job. The atmosphere was friendly and professional.
Thanks
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Love hearing this, Djendo 💫 We're delighted that Arch provided such great support and helped you with your new device. Enjoy your new device 😊 -Maryalex
Bailey Hopkinson was super helpful
Bailey Hopkinson was super helpful , helped me resolve my issue quickly . He's an asset to three Newark!
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Julie, great to hear Bailey Hopkinson was able to sort things out quickly and provided such strong support — it’s clear he made a real difference to your experience. -Shivam
Polite and knowledgeable staff
Polite and knowledgeable staff. Hayley Bailey in particular was most efficient.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Nicholas, great to hear you had a positive experience with the team, and that Hayley Bailey stood out for her efficient and professional support. -Shivam
Sally and chad were absolutely…
Sally and chad were absolutely brilliant top service always found the three store in Newark top notch well done deserve a pay rise 👍
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Lee, thank you so much for sharing this lovely feedback. We're thrilled to hear that Sally and Chad made your visit so smooth with their supportive approach and exceptional service. -Maryalex
Bailey and Chad are fantastically…
Bailey and Chad are fantastically helpful, patient and knowledgeable, and a delight to interact with. I learned a lot and they answered all my questions and solved all my problems.
Chris Saunders
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Superb, Chris! We are so pleased to hear that Bailey and Chad were able to help you out. It’s great to know they were patient and knowledgeable while answering your questions and solving those problems for you. 🥰 -Prabhjeet
Purchased new phone at Newark store…
Purchased new phone at Newark store excellent service by Chad, couldn’t be more helpful.
A credit to his company
Well done Chad
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Nicholas, great to know Chad delivered such attentive support and made your upgrade feel well handled throughout. -Kishan
Three🙏🏾Store Newark,.
Three🙏🏾Store Newark,.
In life, we all need an angel with inside this life. I give much thanks and praise for Hayley🫶🏾, store manager, Chris, Sally and all the other. Bless you all a good good life health and much happiness. Thank you for help me with the dilemma placed upon me.
Kindest regards,
Gary Forbes-Browne
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Newark
That's wonderful to hear, Gary! ✨ A big shout out to Hayley, Chris, Sally and the team at our Newark branch for providing such outstanding support. Thank you for sharing your lovely feedback. 😊 -Maryalex
Getting a new phone in 3 in Newark
Staff are so nice and helpful particularly Chad and Sally. They were friendly and made the visit a pleasant experience. Advice was given on what to do with questions we had and it was clear and concise. Thank you
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Those 5 ⭐ vibes say it all, Rosemary. Hats off to Chad and Sally for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa
I got a nice reception from the staff…
I got a nice reception from the staff members, great service will recommend to others. Thank you Chris and Louise.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Gillian, we appreciate your lovely feedback! Delighted to hear Chris and Louise made your visit a good one ✨ -Ayesha
Very friendly staff
Very friendly staff, explained everything properly wasn't pushy and very helpful
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Katie, we’re glad our staff’s approachable manner and clear explanations made your experience comfortable. Thank you for sharing your feedback. -Suhaas
Reply from Three UK - 3Store Newark
Thank you, Bridget! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Chris and Louise were absolutely…
Chris and Louise were absolutely amazing fixing an issue that customer services are useless at sorting... In future go and see these guys they are spot on 👌
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hello Aaron, we’re glad Chris and Louise could assist you effectively. We appreciate your feedback and thank you for sharing your experience. -Suhaas
Sally was very helpful in finding the…
Sally was very helpful in finding the best plan for me
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for sharing this, Nurlaila! It’s great to hear that Sally guided you so well and helped you find an option that fits what you needed. -Afaq
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