Three UK - 3Store Newark Reviews 

83
TrustScore 5 out of 5

4.9

13 Stodman Street, NG24 1AT Newark, Midlands, GB


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Rated 5 out of 5 stars

I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... See more

Company replied

Rated 5 out of 5 stars

Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... See more

Company replied

Rated 5 out of 5 stars

Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Newark

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom

  • 01636704794

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

30,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgrade make easy

Upgrade make easy due to Chris in store spending over an hour transferring and setting up my new phone

September 17, 2025
Unprompted review
Three UK - 3Store Newark logo

Reply from Three UK - 3Store Newark

Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John

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