After being sold a blacklisted phone from Vodaphone and their terrible customer service I walked out of Vodaphone into three . Dylan couldn’t have been more helpful - conscientious and incredibly effi... See more
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Location
Switch location4 Douglas Way, Eldon Square Shopping Centre, NE1 7XW Newcastle, North, GB
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See what reviewers are saying
Peter was extremely helpful explaining our contract options now our kids want to have their own contracts. Very thorough and professional.
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I popped into the Newcastle branch today on my lunch break to discuss getting a new iPhone and was pleasantly surprised at how quick and easy the process was. Nathan listened to what I wanted and need... See more
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Exceptional customer service helping quickly resolve a broadband issue. Thanks very much for your patience that day, and explaining everything in clear terms. I am really sorry your name was either Dy... See more
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Company details
About Three UK - 3Store Newcastle (Douglas Way)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
4 Douglas Way, Eldon Square Shopping Centre, NE1 7XW, Newcastle, North, United Kingdom
- 01912602672
4.9
Excellent
101 reviews
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The employees are very good in…
The employees are very good in communicating and the service is very nice
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Newcastle (Douglas Way)
Thanks for this amazing 5⭐ review, Thabitha. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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