Sam was super helpful! New phone, contract and transfer over from Tesco Mobile done in less than ten minutes, explained everything brilliantly, thank you so much!
Company replied
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See what reviewers are saying
Popped in store today to check on the 3 accounts I have for my children. Sam was absolutely amazing. Nothing was too much trouble, she made me lots of savings and was friendly and polite. Best experie... See more
Company replied
Just called into your Solihull branch and had amazing service from Jake who changed our family SIM cards with great knowledge and professionalism.
Company replied
I needed to upgrade my contract and visited the Three Mobile store at Touchwood, Solihull. I met Sam there, and she was extremely nice and helpful. She explained everything clearly and patiently, whic... See more
Company replied
Company details
About Three UK - 3Store Solihull
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 (Unit 63) Touchwood Court, B91 3GZ, Solihull, South, United Kingdom
- 01217039352
4.8
Excellent
100 reviews
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Sam was really helpful and perlite
Sam was really helpful and perlite
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Sam was very helpful and knowledgeable
Sam was very helpful and knowledgeable. She gave us plenty of options.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great and friendly customer service by…
Great and friendly customer service by Sam. Really helpful and found us some great deals.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Came into store was greeted by Sam she…
Came into store was greeted by Sam she is phenomenal at her job very knowledgeable and a great asset to your team.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
We are grateful for your kind review, Imran. We're glad you had a positive experience being served by Sam :) -Scott
Sam was lovely and very helpful.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
We're thrilled that Sam could help :) Thank you for a kind review, Donna -Scott
Alex and jake went above and beyond
Alex and jake went above and beyond . Suoerb from start to finish. Thanks chaps
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Thanks for your feedback, Luke, and it's lovely to hear that you enjoyed great customer service from Alex and Jake. We appreciate you taking the time to share this with us. -Michael
It was a very good experience overall…
It was a very good experience overall the member I met was Cynthia and she was very professional lovely meeting her
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
We're thrilled you had a pleasant conversation with Cynthia, Ijlal :) Thank you for a kind review -Scott
Reply from Three UK - 3Store Solihull
That's wonderful, Karen. We're so glad you felt understood and well taken care of :) -Scott
Reply from Three UK - 3Store Solihull
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
cintia was amazing and sorted my sims…
cintia was amazing and sorted my sims for me, she was so efficient and gave the best customer service. she went through everything with me and advised me about the best options and deals for me!
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Star
Went into store to renew my accounts and Sam was so knowledgeable what a great asset to your store
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Solihull
Hi.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Solihull
Hey.
Thanks! Your review is really appreciated. -Pete
Great service
The young lady Ffion, was extremely helpful, knowledgeable and polite. I would definitely recommend going in
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very quick and easy
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
That's ideal, Emma! Thank you for the 5 stars :) -Scott
Reply from Three UK - 3Store Solihull
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Highly recommended Solihull office…
Highly recommended Solihull office great customer service and happy customer service
Signal is getting better as well
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent Customer Service and advice
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Thank you Jake
Jake was really helpful! Thank you for listening to us and giving us the best deal possible. Very friendly.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Solihull
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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