Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... See more
Company replied
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The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
Company replied
Got new phone today and was served by ethan, he talked us through our plan and even updated all the information from my old phone to the new one. His customer service was impeccable he was so helpful... See more
Company replied
Scott was very helpful in store today and helping me setting my new phone up
Company replied
Company details
About Three UK - 3Store Southend
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
156 High Street, SS1 1JX, Southend, London, United Kingdom
- 01702462961
4.9
Excellent
122 reviews
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Reply from Three UK - 3Store Southend
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Ethan saw me today and helped me with…
Ethan saw me today and helped me with an upgrade was very helpful.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Southend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
See Mario today and he was very helpful.
See Mario today and he was very helpful.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Southend
Hi.
Thanks! Your review is really appreciated. -Pete
Excellent service thank you ethan
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Southend
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
The service was first class
The service was first class, Pat at the Southend branch was very helpful.
First class.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Southend
Raymond, you just made our day! 🎉 Big shoutout to Pat for making your experience outstanding and thank you for taking the time to share it with us. -Ayesha
Very helpful.
Ethan was very professional and informative. Very impressed with the package we took out. Took time to explain everything.
Better deals than online.
Staff really helpful and friendly.
Definitely recommend.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Southend
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Mario was really helpful during the…
Mario was really helpful during the whole process.
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Southend
David, your words spotlight Mario’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Jamie was very kind and helped me…
Jamie was very kind and helped me upgrade and dis my data transfer with me
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Thanks for the brilliant 5 ⭐ review, Jean! We’re so happy to hear this. A big shoutout to Jamie for making it happen. Have a fantastic day! -Afaq
Scott helped me upgrade as I needed a…
Scott helped me upgrade as I needed a new phone, excellent service
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Hey Michael, we’re so glad to hear that Scott was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Friendly service very informative *****
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Yay Darren! We love hearing that we made things simple and hassle-free for you. Thank you for taking the time to leave an incredible 5 ⭐ review! -Ashifa
Excellent
Excellent, friendly and helpful. Thoroughly recommend these guys in Southend. Great deal and very happy. Will definitely use again.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Southend
That's wonderful, we appreciate that, Charles :) We'll be happy to have you back any time -Scott
Great service from suraj really helpful
Great service from suraj really helpful
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Southend
That’s awesome! We’re so happy to know that Suraj was able to help you. Thank you for the lovely 5 ⭐ review! -Ayesha
Seemless transaction! 😎
Had an awesome experience today at Three getting mum a new more secure mobile device. Scott walked us through the whole process and explained everything very clearly. Mum now has a more secure, up-to-date mobile. Thank you Scott. 😎
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
What can a say Jamie is a class guy who…
What can a say Jamie is a class guy who helps me out every time I go into the store
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Southend
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Jamie helped me with my viruses really…
Jamie helped me with my viruses really quickly and very helpful, thank you so much
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Southend
We totally appreciate your 5* review - Have a nice day -Maxine
Scott was very helpful
Scott was very helpful, he was really patient and took time to explain the benefits. I am paying half what I was paying before for much better value and an additional contrat for my uncle. Excellent service!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Hi Mandy, we're so very happy to hear this was the experience you had with Scott, this is what we aim for with every customer, we'll pass your feedback on! -John
We couldn’t believe how knowledgeable…
We couldn’t believe how knowledgeable and patient the tech guy was. Really got my mum out of a tight spot.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Southend
That's wonderful to hear, Chris. We're glad he was able to resolve your mum's issue :) Thank you for a great review -Scott
Very helpful with everything I needed…
Very helpful with everything I needed in store
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Thanks for your feedback, Jamie, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Excellent Service
Friendly, helpful customer service - first class experience.
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Southend
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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