Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... See more
Company replied
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Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... See more
Company replied
The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
Company replied
Got new phone today and was served by ethan, he talked us through our plan and even updated all the information from my old phone to the new one. His customer service was impeccable he was so helpful... See more
Company replied
Scott was very helpful in store today and helping me setting my new phone up
Company replied
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Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
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156 High Street, SS1 1JX, Southend, London, United Kingdom
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Suraj was extremely helpful and polite

Reply from Three UK - 3Store Southend
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