I've been with 3 for years now and have also held the company in highest standards. Today I signed up to your broadband service and was assisted with set up with Maya @ the Staines Branch - what an as... See more
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NAZ from Three Network (Staines)provided excellent service. He helped me sort out my phone’s internet problem quickly and efficiently, and also offered me a great deal with additional internet and a... See more
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JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contra... See more
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Mara has been amazing since I walked inside the shop with my query. She never made feel like I was just another customer but I felt very comfortable having Mara assist me. Whole experience has been... See more
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Company details
About Three UK - 3Store Staines
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, 66-68 High Street, TW18 4DY, Staines, London, United Kingdom
- 01784454556
4.9
Excellent
129 reviews
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Reply from Three UK - 3Store Staines
Hi Ellie! 🎉 It’s great to hear you had a positive experience and got the support you needed. We’re happy to see this 5 ⭐ rating and love knowing you were well looked after. Thanks for sharing and have a fantastic day! -Kishan
W store
Mara, Syed and Nicki were really helpful when i was trying to get a wifi deal. Mara explained it really well and was very patient. I had a good customer experience in this store.
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey.
Thanks! Your review is really appreciated. -Pete
Mara is great at what she does..
Mara is great at what she does... understands customer needs. Helps with the best option.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Maxim, you just made our day! 🎉 A big shoutout to Mara for making your experience excellent, and thank you for taking the time to share it with us. -Manavata
Reply from Three UK - 3Store Staines
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Staines
Hi Jen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Everything was great
Everything was great. Nicki was helpful and she was knowledgable. She was very polite and im very pleased with the service she provided. İve been with three for more than 15 years. Nicki gave me a reason to stay another 20 years. İm very happy and pleased with her service.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Thank you for the amazing 5 ⭐ review. It's wonderful to hear that Nicki offered support that was exceptionally delivered. Your long standing trust means so much to us. 😊 -Prabhjeet
I was held by MARA and she have given…
I was held by MARA and she have given me very nice service hundred percent satisfied thank you
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Thanks for this brilliant 5⭐ review, Roshan. Happy to hear that Mara was able to provide you with the best service! 😊 -Jade
Naz is the man every store should have
Naz is the man every store should have. Best customer service as always. Only reason we always goes back to Staines store. He is always helpful. Thanks
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Staines
We're so pleased that Naz is reliable and gives you confidence in the store :) We appreciate your kind review, Burhan -Scott
Mara is the best so professional and…
Mara is the best so professional and always clear in explaining and easy to understand
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi David, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
I went to visit the three store in…
I went to visit the three store in Staines, the customer service was amazing and Syed and Nicki was so kind and supportive with my purchase.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey Tensaye. Thanks for this brilliant 5⭐ review! Great work Syed and Nicki 🎉 -Jade
I was served by nicki
I was served by nicki. She was great and helped with my query. Thank you
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Staines
That’s fantastic, Frances! We truly appreciate you sharing your experience. It’s wonderful to hear that Nicki was able to sort everything out smoothly for you. Your feedback means a lot to us. -Manavata
Very helpfull and technically astute
Very helpfull and technically astute, answered all our questions and gave us confidence in their abilities, excellent.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Staines
What a fantastic 5⭐ review! Thanks for sharing this with us 😊 -Jade
Sara was very helpful and informative
Sara was very helpful and informative
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hello Michael, we're really happy that Sara was super helpful to you! Thank you for your sweet 5 star rating. Wishing you an amazing day ahead! -Shivam
Naz was amazing when I come in store
Naz was amazing when I come in store, helped me with everything I needed. 100% needs a Christmas bonus :)
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Staines
We’re delighted Naz made your store visit exceptional. Thank you, Leah, for your 5⭐ review! -Afaq
Reply from Three UK - 3Store Staines
Thanks for this amazing 5⭐ review. We really appreciate you taking the time to send this over to us! Great work Nikki 🎉 -Jade
Lovely staff, Mara was very helpful and efficient
Lovely staff very helpful and efficient
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey.
Thanks! Your review is really appreciated. -Pete
I was seen by Nicki
I was seen by Nicki.
The young lady service was absolutely amazing. She knew what she was doing and explained everything in detail. She didnt feel pushy and made me at ease. Also her patience level was next level. Outstanding. Thank you Nicki
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very detailed and straightforward…
Very detailed and straightforward explanation on offers.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Staines
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Mara was just so kind and helpful…
Mara was just so kind and helpful throughout everything. 100/100 service.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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