I've been with 3 for years now and have also held the company in highest standards. Today I signed up to your broadband service and was assisted with set up with Maya @ the Staines Branch - what an as... See more
Company replied
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NAZ from Three Network (Staines)provided excellent service. He helped me sort out my phone’s internet problem quickly and efficiently, and also offered me a great deal with additional internet and a... See more
Company replied
JK, the store manager was so incredibly patient in dealing with several issues on my account. i had gone in with the expectations i would be porting my account. i went out with a new hub, a new contra... See more
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Mara has been amazing since I walked inside the shop with my query. She never made feel like I was just another customer but I felt very comfortable having Mara assist me. Whole experience has been... See more
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Company details
About Three UK - 3Store Staines
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, 66-68 High Street, TW18 4DY, Staines, London, United Kingdom
- 01784454556
4.9
Excellent
129 reviews
Asks customers to review
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Nicki from three staines
Nicki from three staines
Very friendly and helpful. Talked through all my options for upgrade and explained everything clearly. Very happy
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very good service
Very good service, very nice and understandable. Really helpful.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent customer service
Had a fantastic service provided by Mara.
Excellent customer service.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very helpful and efficiently done
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
She was helpful and listened to my request
She made my visit amazing iwill definitely go back
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very happy as everything was explained
Very happy as everything was explained. Mara was very polite friendly, professional and very helpful. Would highly recommend
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Mara was very welcoming and helpful
Mara was very welcoming and helpful, polite and very professional.
Explained everything thoroughly and went out of her way to help us.
I'm glad Mara was the one serving us today and I would recommend her to fellow customers.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Staines
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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