We spoke with the Store Manager Nicholas today, he was so helpful & thoroughly explained all of the options available to us. I'd gone into the store & was unsure what to do with my contract. We'... See more
Company replied
Location
Switch location106 The Border, Telford Shopping Centre, TF3 4BX Telford, Midlands, GB
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Dan was amazing, he helped me identify some downloaded files on my phone (that I worried were suspicious) and they turned out to be WhatsAp backups. He also helped me sort out my Brothers phone (w... See more
Company replied
Abbie helped us out and got us broadband sorted. Very friendly and engaging customer service
Company replied
Went into store today and saw Amar. I had a problem with my phone which she fixed after I tried for weeks and she also helped me with a sim for my daughter’s first phone. Answered all my questions kno... See more
Company replied
Company details
About Three UK - 3Store Telford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
106 The Border, Telford Shopping Centre, TF3 4BX, Telford, Midlands, United Kingdom
- 01952299712
4.9
Excellent
81 reviews
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Thank you abbie
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thank you, Rachael, for your 5 ⭐ review. We’re glad Abbie created a great experience for you.-VodafoneThree Social Media Team.
Amar was so amazing and very saportive
Amar was so amazing and very saportive
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Woohoo! 🎉 Amazing, Erangi! Great to know that Amar was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Amar was Brilliant and incredibly…
Amar was Brilliant and incredibly helpful .Huge thanks for setting my phone and get it up and running .
Very pleased 😀
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Chris, we’re delighted to hear Amar provided a welcoming experience and carefully walked you through each detail, making your phone setup quick and stress free 😊 Your kind words mean a lot to us. -Neha
Amar was brilliant today ,she resolved…
Amar was brilliant today ,she resolved my issue without any fuss.
Very pleased with service 😀
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hey Boyan. We're really pleased to hear Amar was able to step in and get things sorted for you. Thank you for this lovely 5 ⭐ review! -Prabhjeet
Thank you very much abi
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi there, good to see Abi made such a positive difference and left you feeling well supported. -Kishan
Tablet was locked and I didn't know…
Tablet was locked and I didn't know code, Dan helped me reset and now I can use my tablet again.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi Sharon,Thank you for sharing your experience. We’re so glad to hear that Dan was able to help you reset your tablet and get everything working again. It’s great to know you can enjoy using it once more. -Shivam
Abbie was amazing as always nice simple…
Abbie was amazing as always nice simple quick and informative. Thank you Abbie will definitely request you next time.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Absolutely fabulous, Mrs Pryce! We’re glad Abbie was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Great experience and help with my phone…
Great experience and help with my phone thank you Abbie
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi Sandra, we’re glad Abbie made things clear and helped you get everything sorted on your phone. -Suhaas
Hannah was fantastic with helping with…
Hannah was fantastic with helping with my change of supplier. All round awesome service.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thank you for taking the time to share this lovely review, Brett. We're delighted to hear that Hannah provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Amazing service from abigail thank you
Amazing service from abigail thank you. I come agaib
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for this fantastic 5 ⭐ review, Jomer. We absolutely love hearing this. A huge shoutout to Abigail for being so helpful! -Ayesha
Amar was great today ,helped me fully…
Amar was great today ,helped me fully setting up my phone without any fuss.
Very pleased with service
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hey Sandra, that's amazing! 🎉 We're so glad you had an exceptional service experience with Amar. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Reply from Three UK - 3Store Telford
Hey Mya, that’s so heartwarming! We’re overjoyed to hear how happy you were with Nic’s support, and we truly appreciate your glowing 5 ⭐. -Ashifa
Thank you very professional staff and…
Thank you very professional staff and always the best price for the customers ,thank you Amar
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hey Anca, it’s fantastic to hear how Amar your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
I love coming to this store for help…
I love coming to this store for help because you all know what youre doing. Thanks for helping me login to me email on my laptop.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thank you, Nikki. We are delighted our team continues to make your visits smooth and that we could assist with your email login. -Suhaas
Hannah helped us save some money on our…
Hannah helped us save some money on our accounts. I had a problem with an App on my phone that was showing advert, so she stopped that for me too. Very happy.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Amazing, Bernard! We’re so glad to hear that Hannah gave you a great experience and was able to help. Your feedback means a lot to us 🎉 -Neha
Very Helpful Staff
Mat was very helpful today helping me get my iPhone 17 Pro Max. Also very nice talkative and very approachable
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi Cameron, we’re thrilled to know Mat made your experience so smooth and enjoyable while setting up your new iPhone 17 Pro Max. His friendly approach and willingness to go the extra mile truly stand out. -Manavata
Super helpful service from Dan
Super helpful and knowledgeable service from Dan. Everything was clearly explained, efficiently done and he’s a nice guy too.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Telford
That’s the essence of amazing service! A big shout-out to Dan for making your visit exceptional, and we’re so happy it made such a difference for you, Anna. -Ashifa
Nic and sonia did a great job finding…
Nic and sonia did a great job finding the right deal for us and also walking away woth cheaper deal they also helped me tranfer all data from one phone to another.
Thanks you
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi Micheal. It’s brilliant that Nic and Sonia helped you secure a more competitive price and ensured all your files were successfully moved over to your new device so you were ready to go. Thanks for sharing. -Kishan
Mathew is very good Tree Advisor from…
Mathew is very good Tree Advisor from Telford, the best so far... Thank you Mathew...
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thank you for sharing this! We’re thrilled to hear that Mathew made such a strong impression and provided exceptional support during your visit. -Afaq
Mat helped me get on my feet with a new…
Mat helped me get on my feet with a new contract, quick and easy experiance!
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Amazing, Will. We’re really pleased to hear Mat was able to get you set up quickly and make the process easy. 🥰 -Prabhjeet
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