Amar was incredibly helpful in getting me set up with a data plan. Unfortunately our circumstances changed and we ended up needing to go in a different direction, but Amar was so kind, understanding,... See more
Company replied
Location
Switch location106 The Border, Telford Shopping Centre, TF3 4BX Telford, Midlands, GB
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See what reviewers are saying
We spoke with the Store Manager Nicholas today, he was so helpful & thoroughly explained all of the options available to us. I'd gone into the store & was unsure what to do with my contract. We'... See more
Company replied
Dan was amazing, he helped me identify some downloaded files on my phone (that I worried were suspicious) and they turned out to be WhatsAp backups. He also helped me sort out my Brothers phone (w... See more
Company replied
Abbie helped us out and got us broadband sorted. Very friendly and engaging customer service
Company replied
Company details
About Three UK - 3Store Telford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
106 The Border, Telford Shopping Centre, TF3 4BX, Telford, Midlands, United Kingdom
- 01952299712
4.9
Excellent
88 reviews
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Amar was very helpful
Amar was very helpful in sorting my new phone. I had attempted to upgrade online and via 333 without success.
Amar was very clear in explaining the process, and clarified the method of claiming the Honor smart watch.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Telford
✨ Ron, we’re thrilled Amar’s expertise made your upgrade experience clear and stress‑free. It’s great to know his support left you feeling confident 🌟. -Shivam
Nick helped me today was extremely…
Nick helped me today was extremely helpful getting my data transferred to my new phone I couldn't of done it without there help a reason I always visit this store personally
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Sonia and the man at Telford 3 store…
Sonia and the man at Telford 3 store were really helpful and knowledgeable and explained everything thoroughly.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hey Cheryl, we’re so happy to hear you received such great help from Sonia! Thank you for brightening our day, and we hope yours is just as amazing. ☺️ -Kashish
Found the staff very helpful
Found the staff very helpful. Answered all my questions
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Your kind words mean a lot, Gillian 🌟. We’re happy our team left you feeling supported and confident. -Shivam
Matt was really helpful and sorted 3…
Matt was really helpful and sorted 3 mobile out
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for sharing your experience, Tracey 😊 We’re glad Matt was able to assist and ensure everything was taken care of for you. Wishing you a wonderful day 🌟 -Arvind
Abbie helped us out and got us…
Abbie helped us out and got us broadband sorted.
Very friendly and engaging customer service
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Telford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 4 star review. -Pete
Reply from Three UK - 3Store Telford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Good professional ethics by Abbie.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Telford
WOW Felix 🌟 Your 5 ⭐ review made our day 🎉 Absolutely delighted Abbie created an amazing experience for you. Wishing you endless smiles ahead 😊 -Arvind
Matt was very knowledgeable and…
Matt was very knowledgeable and efficient. Went over and above to explain everything
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Telford
Hey.
Thanks! Your review is really appreciated. -Pete
Matt took care of the situation I was…
Matt took care of the situation I was in , hopefully all is good 👍
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hey Fraser, we’re thrilled to hear Matt made such a positive impact on your experience. Thank you for this amazing 5⭐ review! -Veronica
Luke has been superb
Luke has been superb, he’s explained everything so it was easy for me to understand. Great guy .
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hey Alan, that’s impressive! We’re so glad to hear Luke helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica
Amar was well supportive of what I…
Amar was well supportive of what I required. It was quick. She was very polite. 5X
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for your 5* review, Glyn, and it's lovely to hear that you enjoyed great customer service from Amar. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Telford
We're glad Amar gave you the time and attention to ask all the questions you had, Stewart :) -Scott
Luke was extremely helpful to us today…
Luke was extremely helpful to us today for both myself and my wife getting better deals. He explained everything in great detail and was very patient as we don’t understand technology very well. I think the store is very lucky to have Luke as an employee. Thanks very much
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hi Steve, we're so glad to hear Luke was able to do this for you, this is what we want for all of our customers! We'll get your feedback passed on. -John
Very easy process with Matt
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for a fantastic review, David :) We're glad you had a good chat with Matt -Scott
Matthew was professional and very…
Matthew was professional and very helpful. Got everything sorted for us. Thank you.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hey Tina, that's fabulous! We're thrilled to hear that Matthew was able to help and get everything sorted for you. Thank you for this amazing 5⭐ review! -Veronica
Excellence service
Nicholas helped show me how to use my new phone, it's the reason I always return to this store as I couldn't do it without their help and support thanks so much to the Telford team.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Telford
That's terrific, Harry. We're pleased you can always rely on the store and staff like Nicholas to guide you through any question you have about your plan or device :) Thank you for a great review -Scott
Very patient and helpful
Matt was so patient & helpful with me. I pretty much made him go through every deal possible. We got there in the end so thank you
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Dan was very informative and helpful…
Dan was very informative and helpful and not pushy
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Telford
That's wonderful to hear, Robert :) Thank you for the 5 star review -Scott
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