Amar was incredibly helpful in getting me set up with a data plan. Unfortunately our circumstances changed and we ended up needing to go in a different direction, but Amar was so kind, understanding,... See more
Company replied
Location
Switch location106 The Border, Telford Shopping Centre, TF3 4BX Telford, Midlands, GB
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See what reviewers are saying
We spoke with the Store Manager Nicholas today, he was so helpful & thoroughly explained all of the options available to us. I'd gone into the store & was unsure what to do with my contract. We'... See more
Company replied
Dan was amazing, he helped me identify some downloaded files on my phone (that I worried were suspicious) and they turned out to be WhatsAp backups. He also helped me sort out my Brothers phone (w... See more
Company replied
Abbie helped us out and got us broadband sorted. Very friendly and engaging customer service
Company replied
Company details
About Three UK - 3Store Telford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
106 The Border, Telford Shopping Centre, TF3 4BX, Telford, Midlands, United Kingdom
- 01952299712
4.9
Excellent
88 reviews
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Fabulous Service
We spoke with the Store Manager Nicholas today, he was so helpful & thoroughly explained all of the options available to us.
I'd gone into the store & was unsure what to do with my contract.
We've been with THREE for many years & the service that we received from Nicholas today is most definitely the reason why we don't move to another provider.
Well done, fabulous Customer Service
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Thank you so much to Store Manager…
Thank you so much to Store Manager Nicholas in Telford who helped to get my Mother’s phone restored today. He was empathetic, patient and competent.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Friendly service from Sonia and Nick
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for this fantastic 5⭐ review, Dave. We really do appreciate you taking the time to send this over! Great work Sonia & Nick 🎉 -Jade
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Matt explained everything very well and told us everything what was going to happen
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for this amazing 5⭐ review, Claire. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Very helpful service by matt
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for your feedback, Craig, and it's lovely to hear that you enjoyed great customer service from Matt. We appreciate you taking the time to share this with us. -Michael
1 to 1 discussion for new contract
1 to 1 discussion with a very knowlegable customer adviser called Matt in telford great service and a good contract.
Well done Matt
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Thanks for your feedback, John, and it's lovely to hear that you enjoyed great customer service from Matt. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Telford
Thanks for this amazing 5⭐ review, Elliejai. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Cannot speak highly enough of Telford…
Cannot speak highly enough of Telford Store. All staff are super helpful and knowledgeable.
Thank you! 👌⭐⭐⭐⭐⭐
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Telford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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