This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... See more
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Great service by Tasnimah highly recommend to take advise from her..when ever you walkin
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Aidan was extremely helpful, talking me through the new phone. He was pleasant, encouraging and explained the changes necessary. On my return, he checked that everything had transferred properly, and... See more
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I had a wonderful experience. Rianna (the customer supervisor) was absolutely amazing; she was friendly, patient, and very knowledgeable. She took the time to explain everything clearly, answered all... See more
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Company details
About Three UK - 3Store Welwyn Garden City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, United Kingdom
- 01707339012
4.9
Excellent
105 reviews
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Tariq at three store in Welwyn Garden…
Tariq at three store in Welwyn Garden City was amazing. Really good customer service. Managed to get a very good deal on the Home Wi-Fi service.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
That’s incredible, Handy. We’re delighted Tariq gave you the high level of service you deserve. Thanks for writing such a comprehensive and glowing review, we really appreciate you.
— Three Social Media Team
Reply from Three UK - 3Store Welwyn Garden City
Hi Bogdan, thank you for sharing your 5⭐ experience. We’re delighted to hear that Tarek made such a great impression and provided the support you needed.-Three Social Media Team
Very helpful and friendly staff who…
Very helpful and friendly staff who helped transfer things into my new phone and give me a great deal. Cant thank 3 enough for their help today !
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi Katherine. Setting up a new device should always be an easy transition, so it is fantastic to hear that the team found you a great option and took care of your data transfer today. We appreciate you choosing us and are glad you left our branch with everything you needed. -Shivam
Nick was very friendly and helpful
Nick was very friendly and helpful, and was honest about everything and made the experience so much easier and better.
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hey Nonhlanhla, it’s wonderful to hear that Nick provided such a smooth and reassuring experience for you. Your kind feedback truly means a lot to us. 😇 -Prabhjeet
Thanks to Farid in Welwyn Garden City…
Thanks to Farid in Welwyn Garden City branch I got the renewal and lost SIM replacement sorted! Great experience, can highly recommend
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
That’s wonderful to hear, Dana! A big shoutout to Farid at our Welwyn Garden City store for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Very informative polite and did her…
Very informative polite and did her best to give me a good deal on data and phone.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi Janet 😊
Lovely to hear you had such a positive experience.
She clearly did everything she could to find the right deal for you, and we really appreciate you taking the time to tell us. -Ayesha
Really easy experience with Rhiana 😊
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi there 👋 Great to hear. Rhiana provided such stellar care to make the experience completely effortless. Have a lovely day 💙 -Arvind
Aidan was extremely helpful
Aidan was extremely helpful, talking me through the new phone. He was pleasant, encouraging and explained the changes necessary. On my return, he checked that everything had transferred properly, and showed me some easy ways to access info I use regularly. He is an asset to the company!
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
That’s fantastic, Janet! We’re thrilled Aidan made everything easy and checked everything over for you on your return 💕 Hope you have a great day ahead! -Ayesha
Excellent service
the staff were great, especially Rianna. She was very friendly, helpful, and provided excellent service.
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
That’s wonderful to hear, Pavithra. We’re so glad Rianna took great care of you. Wishing you many more smooth experiences ahead! 🥰 -Ayesha
Reply from Three UK - 3Store Welwyn Garden City
Thanks for this fantastic review, Temi! We’re thrilled to hear Rhianna provided excellent support and guided you throughout. -Neha
Nick was outstanding
Nick put everything in to trying to resolve my situation with my phone and has been extreamly helpful. I definitely will be back as he went above and beyond the expected. Fantastic service and I would recommend to anyone out there to visit welwyn garden city and Nick
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
We're so glad to hear Nick worked his magic, Jackie :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
The service was excellent and…
The service was excellent and informative.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi Mark, we’re thrilled to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha
By far the best customer service…
By far the best customer service experience at Three thanks to Farid and Tareq.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi Shivtej, it is a pleasure to hear that Farid and Tareq provided a positive experience. We appreciate you choosing us for your mobile needs. -Kishan
Nick from Three was absolutely…
Nick from Three was absolutely brilliant to deal with. Friendly, knowledgeable, and genuinely helpful from start to finish. He took the time to explain everything clearly, made the whole process easy, and went above and beyond to make sure I got the best option for what I needed. Excellent customer service and a real credit to the team. Thanks again, Nick!
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi Piotr,Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear how well Nick supported you throughout your visit. His clear explanations, friendly approach, and commitment to finding the right solution are exactly what we aim to deliver for every customer. -Shivam
Tas has been courteous
Tas has been courteous, wise, entirely professional and helpful, answering even our most elementary questions with a delightful smile and warm reassurance.
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hey Davida, what an incredible note! We’re overjoyed that Tas fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Very friendly and knowledegable.
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Thank you for your review, Peter. It's always lovely to read such nice feedback. -Suhaas
Top quality service
Top quality service
Very polite and very welcoming, would recommend to all
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
That’s impressive, Roberto 🎉 Brilliant to know our team offered such stellar care and a kind reception! Your recommendation is the best compliment we could receive. Here’s to more happy experiences your way 🌟 -Arvind
Very helpful staff
Very helpful staff. Answered all my questions fully
Nick and Rianna both extremely professional but also good banter
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hey there, thanks for taking the time to leave a 5 ⭐ review. Glad to hear Nick and Rianna took great care of you. Enjoy your day! -Ayesha
All the staff are really supportive and…
All the staff are really supportive and kind. They worked hard to figure out my SIM card issue. Thank you so much!!!
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Welwyn Garden City
Hi there 💫 Great to know the team offered such steady support and worked through your SIM issue with real care. Wishing you smooth moments ahead ❤️ -Arvind
Nick and Aidan were both helpful in…
Nick and Aidan were both helpful in helping me access a new broadband router
They also sorted a new tablet and set it up for me.
Thanks
April 20, 2026
Unprompted review
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