The Trade Centre UK Reviews 

47,086
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 6,993 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, welcoming, and consistently knowledgeable throughout the entire purchasing process. People genuinely appreciate the transparent approach, clear explanations of all documents, and the overall smooth user experience when finding their ideal vehicle. However, some people mentioned frustrating issues concerning after-sales support and delayed communication when trying to reach out for assistance after leaving. A few other people also felt that certain vehicles required unexpected mechanical repairs shortly after purchase. Consumers experienced prolonged difficulties and frustrating delays when attempting to resolve these ongoing problems with the team.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the purchasing process. Many... See more

Service

Reviewers highlight positive aspects of service, mentioning that staff members are accommodating, helpful,... See more

Product

Customers consistently note ambiguous experiences with product quality. While some reviewers are very pleased... See more

Customer service

Clients share ambiguous opinions on customer_service, noting a stark contrast between initial sales... See more

User experience

Users describe positive interactions with user_experience, highlighting friendly and helpful staff who allow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were lovely, helpful and it didn't feel pressured. I had 3 children with me and the process takes hours, there should be refreshments available once you have committed to a sale that are free. V... See more

Rated 4 out of 5 stars

Harpreet was great at answering questions and taking through all the documents! Able to buy an ideal car within the day, happy with the service.

Rated 5 out of 5 stars

To be honest with you, it’s great to see the trade centre are very helpful and also the staff explanation is made me feel great full. There is no hidden charges, everything is black and white, which I... See more

Rated 5 out of 5 stars

From start to finish everyone has been amazing! So friendly and helpful. Everything was explained to me and I was given opportunities to ask questions if I wasn’t sure of something. The space is nice... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,086)

6,631 reviews in the last 12 months

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Rated 1 out of 5 stars

There’s no cars with £3000 discount as…

There’s no cars with £3000 discount as advertised on their website. It’s just apply to get you through the door. This is why they don’t advertise specific cars and you can’t talk to anybody about stock over the phone wasted journey for me as I anticipated.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Abdullah and Liam were very helpful with the experience of selecting and buying a car. They made the experience easy and no stress. Answered all my questions and explained everything very thoroughly. Great customer service

August 15, 2026
Rated 5 out of 5 stars

Brought a car today from the Coventry…

Brought a car today from the Coventry branch. Staff super helpful and guided up through the whole process. Astan was great with the sale and also the manager of the site answered all our questions. Vasile helpful us tax and do the logbook really Smoothly and easily. Thanks very much we look forward to driving our new car.

August 15, 2026
Rated 5 out of 5 stars

Highly recommended

Had a great experience, super lovely staff from start to finish who don’t hassle you and let you browse in peace. Kara and Michael were both lovely and I can’t thank them enough for their help.

Prices do end up a little different than advertised but obviously they’re all subject to terms, deposit and personal circumstances so that’s to be expected. They were totally transparent throughout the whole process and it was nice and easy.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience buying a new car today

Leah helped me to complete the sale of my new car.
She was professional and knowledgeable.
Good experience with all staff from the moment i walked through the door.
Manager came to introduce himself too.
Thank you

August 14, 2026
Rated 5 out of 5 stars

Good service

Good service, staff is amazing Brad in particular who did everything and finalised all the paperwork what a credit to the company.

August 15, 2026
Unprompted review
Rated 2 out of 5 stars

Well I was welcome with conna

Well I was welcome with conna, but some time after was surrounded with 2 others which I didn't like. I was kept waiting in the office which was annoying. So in a nutshell not good. I have problems with the car ! And see how it goes from there?

August 13, 2026
Rated 1 out of 5 stars

I’m giving 1 star because I have to…

I’m giving 1 star because I have to please don’t buy from here we couldn’t get a worse experience we bought and paid for it car and found the service light on so we said we want it sorted before we took the car so while doing this they found the exhaust had a hole in it and we couldn’t take it away and it wouldn’t be looked at for 3 days and to make it worse it was the sale price but weve checked paperwork and they have pit a different price on so now thinking of cancelling the whole thing and getting our deposit back don’t trust these guys cars do not have a 99 check and are 6month out of date and to top it off while doing the finance they told us to cancel the insurance and tax so after being told the new car had a hhole in the exhaust and service light was on we had no car to get home and had to try and sort that out to

August 14, 2026
Unprompted review

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