Popped in to cwmbran and had a good quote from a lovely young lady called codi who helped us went home and then booked over the phone more than helpful will definitely use them again all the staff a... See more
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Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highl... See more
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The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
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We had such a fantastic experience at Travel House with Craig Harris! ✈️🌍 We went in to book two holidays, including one that is particularly special to us, but we honestly had no idea what... See more
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Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
599 reviews
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Great and knowledgeable staff
Katie was wonderful. She was very helpful in canceling my holiday. Understood the reason why and patiently dealt with the booking rep.
Then helped me building another holiday.
Craig remembered me on my 2nd visit to sort out my problems and this personal touch goes a long way.
February 24, 2026
Reply from Travel House - Cwmbran
Thank you so much for taking the time to share your experience.
We’re so pleased to hear that Katie was able to support you through cancelling your holiday and that she handled everything with patience and understanding. Situations like that can be stressful, so it’s wonderful to know she made the process smoother for you — and then helped you put together another holiday to look forward to.
It’s also lovely to hear that Craig’s personal touch made a difference on your second visit. We truly believe that remembering our customers and their individual needs goes a long way, so your comments mean a great deal to us both.
We really appreciate your kind words and look forward to helping you again in the future ✈️
Everything made so easy and stressfree
February 16, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely feedback!
We’re delighted to hear that everything was made easy and stress-free for you — that’s exactly the experience we always aim to provide.
We truly appreciate you taking the time to leave a review and look forward to helping you plan your next trip! ✈️
Brilliant service as normal
Brilliant service as normal , I don’t go anywhere else
Brilliant team you should all be proud
February 23, 2026
Reply from Travel House - Cwmbran
Thank you so much for your fantastic review!
We’re thrilled to hear you consistently enjoy our service and that you trust us for all your travel needs. Your kind words mean a lot to the whole team — we’re proud to have customers like you!
We look forward to helping you plan many more brilliant trips in the future ✈️
Holiday 26
The member of staff listened to what our requirements were and found a holiday to those requirements .
She was very pleasant and professional.
Weldone.
February 12, 2026
Reply from Travel House - Cwmbran
Thank you so much for your kind review!
We’re delighted to hear that our team listened carefully to your requirements and found a holiday that suited you perfectly. It’s wonderful to know that you found the service both pleasant and professional — we’ll be sure to pass on your praise.
We really appreciate your feedback and look forward to helping you plan your next holiday! ✈️
Reply from Travel House - Cwmbran
Thank you so much for your kind words!
We’re delighted to hear that you found our team helpful, friendly, and polite. Providing a welcoming and supportive experience is always our goal, and your feedback means a lot to us.
We look forward to assisting you with your next holiday! ✈️
I received a very friendly
I received a very friendly, helpful and knowledgeable service
February 20, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely feedback!
We’re delighted to hear that you received friendly, helpful, and knowledgeable service. Providing that kind of experience is exactly what we aim for, and your kind words mean a lot to our team.
We look forward to helping you plan your next holiday! ✈️
A very helpful consultant Katie…
A very helpful consultant Katie Williams from Cwmbrân Travel House very impressed with her knowledge and personality would definitely recommend paying them a visit if you require a Travel Agent.
February 21, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful review!
We’re thrilled to hear that Katie provided such helpful service and impressed you with her knowledge and personality. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to her.
We look forward to welcoming you again to Travel House Cwmbrân for your future travel plans! ✈️
The best !
I have booked with travel house a few times now. I can’t recommend them enough ! So patient, extremely helpful and always go above and beyond to help you choose the right family holiday !
Only ever go here ❤️
February 14, 2026
Reply from Travel House - Cwmbran
Thank you so much for your amazing review! ❤️
We’re delighted to hear that you keep coming back to Travel House and that our team has been patient, helpful, and gone above and beyond to help you find the perfect family holidays. Your loyalty and kind words mean the world to us!
We look forward to helping you plan many more wonderful trips in the future. ✈️
Codie was absolutely amazing very…
Codie was absolutely amazing very friendly and 100% professional will definitely return
Thank you codie you made my day
February 21, 2026
Reply from Travel House - Cwmbran
Thank you so much for your fantastic review!
We’re thrilled to hear that Codie made such a positive impression with her friendly and professional service. She’ll be delighted to know she made your day!
We can’t wait to welcome you back to Travel House and help with your next holiday. ✈️
Annie our representative was very patient
Annie our representative was very patient, clearly explaining all our choices, and there were a lot. She was very polite and listened to all our needs for our holiday.
February 16, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful feedback 💙
We’re delighted to hear that Annie took the time to clearly explain all your options — especially when there were lots to go through! That patience and attention to detail is exactly what we pride ourselves on at Travel House Cwmbran ✨
It’s fantastic to know she listened carefully to your needs and helped tailor the perfect holiday for you. We truly believe every trip should be as unique as the people booking it 🌍✈️
We really appreciate you taking the time to share your experience — Annie will be so pleased to read this! 💙
First time using Travel House
First time using Travel House , very helpful , so t be the last time using 😊
February 15, 2026
Reply from Travel House - Cwmbran
Hi Julie, Thank you so much for your lovely review! 😊
We’re delighted to hear that your first experience with Travel House was a helpful one. It truly means a lot to know you’re planning to use us again — we can’t wait to help you with your next trip!
If you ever need anything at all, we’re always here to help. Safe travels and see you again soon! ✈️
The young lady was a trainee but she…
The young lady was a trainee but she was fab. Pleasant and helpful. Sorted out what we wanted
February 12, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful feedback!
We’re thrilled to hear that our apprentice provided such a fab experience — we’re incredibly proud of our team, and it’s lovely to know she was pleasant, helpful, and able to sort everything out just as you wanted.
Your kind words will mean a lot to her as she continues her journey with us. We really appreciate you taking the time to share your experience and look forward to helping you again soon! 😊
Girlie Holiday
Booked a girlie holiday. Staff were so friendly and helpful. This is the 2nd year we have booked a holiday with Travel House Cwmbran.
February 10, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely review!
We’re absolutely delighted that you chose Travel House Cwmbran again for your girlie holiday — it means the world to us that you’ve booked with us for the second year running. 💕
Our team always strives to be friendly and helpful, so it’s wonderful to hear that this came through in your experience. We hope you have the most amazing time away, and we can’t wait to help you plan the next one! ✈️🌴
Always a pleasure booking with Craig
Always a pleasure booking with Craig.
Very knowledgeable and accommodating.
February 12, 2026
Reply from Travel House - Cwmbran
Thank you so much for your kind words!
We’re delighted to hear that it’s always a pleasure booking with Craig. His knowledge and dedication to accommodating our customers really do make a difference, and we’ll be sure to pass your lovely feedback on to him.
We truly appreciate your continued support and look forward to helping you plan your next trip! ✈️
Excellent help and support nothing was…
Excellent help and support nothing was too much trouble
February 10, 2026
Reply from Travel House - Cwmbran
Hi Donna, Thank you so much for your wonderful feedback!
We’re delighted to hear that you received excellent help and support, and that nothing felt like too much trouble — that’s exactly the experience we aim to provide for every customer.
We really appreciate you taking the time to share your thoughts and look forward to helping you again with your next trip! ✈️😊
Reply from Travel House - Cwmbran
Thank you so much for your kind words! 😊
We’re thrilled to hear that Charlie provided an excellent experience. We’ll be sure to pass your feedback on — it will mean a lot to her!
We look forward to helping you with your next holiday soon! ✈️
Good experience
Friendly member of staff who made me feel welcome. She quickly found exactly what I was looking for and the cost was reasonable.
February 9, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely review! 😊
We’re delighted to hear that our team made you feel so welcome and were able to quickly find exactly what you were looking for. It’s great to know the cost worked well for you too!
We really appreciate your feedback and can’t wait to help you plan your next trip! ✈️
The attitude and attention to detail…
The attitude and attention to detail was 5 star, would highly recommend this travel agent to anyone.
February 2, 2026
Reply from Travel House - Cwmbran
Hi Nigel, Thank you so much for your amazing review! 🌟
We’re thrilled to hear that our attitude and attention to detail earned a 5-star rating. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience.
We can’t wait to help you plan your next trip! ✈️😊
Entered Travel House Cwmbran with very…
Entered Travel House Cwmbran with very little idea of where or when my wife and I were going to go for a holiday. We were greeted very warmly by Charlie who walked us through different options(patience of a saint) after reviewing a number of different holidays,we settled on Bulgaria. The whole process from start to finish was 10/10
January 31, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely review! 😊
We’re so happy that Charlie could help you and your wife find the perfect holiday in Bulgaria, especially when you weren’t quite sure where or when to go. It’s wonderful to hear you felt supported every step of the way — patience is definitely part of Charlie’s superpowers! 😄
We hope you have an amazing time on your trip and can’t wait to help you plan your next adventure! ✈️🌴
Absolutely amazing Team
Absolutely amazing Team. So very helpful. Annie always goes above and beyond to help book my holidays. Wouldn't book with any other company ever again.
February 9, 2026
Reply from Travel House - Cwmbran
Thank you so much for your amazing review! 😊
We’re thrilled to hear that our team made such a great impression, and that Annie goes above and beyond to help with your holiday bookings — she’ll be over the moon to read your kind words! 💛
It means so much that you wouldn’t book with anyone else, and we can’t wait to help you plan your next adventure! ✈️🌴
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