Popped in to cwmbran and had a good quote from a lovely young lady called codi who helped us went home and then booked over the phone more than helpful will definitely use them again all the staff a... See more
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Our foreign travel we always put in the hands of Craig and his team at Cwmbran travel house,we go in with something in mind and they go above and beyond to ensure our expectations are meet,would highl... See more
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The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
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We had such a fantastic experience at Travel House with Craig Harris! ✈️🌍 We went in to book two holidays, including one that is particularly special to us, but we honestly had no idea what... See more
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Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
9 General Rees Square, Cwmbran, NP44 1AH, Torfaen, United Kingdom
- 01633 328000
4.9
Excellent
599 reviews
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Reply from Travel House - Cwmbran
Thank you so much for your kind feedback! 😊
We’re really pleased to hear you found the team friendly and helpful — that’s exactly the experience we aim to provide every customer.
We truly appreciate your support and look forward to helping you plan your next holiday soon! 🌍✈️
— Craig, Travel House Cwmbran
Amazing Service
I highly recommend this travel agent to anyone looking for a reliable, knowledgeable, and friendly professional to help find & plan their holiday.
March 12, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely recommendation! 😊
I’m really glad you found the service helpful — it’s always my goal to make planning your holiday as easy and enjoyable as possible.
Your kind words mean a lot, and I truly appreciate you taking the time to share your experience. I look forward to helping you plan your next getaway soon! 🌍✈️
— Craig, Travel House Cwmbran
Very helpful and had knowledge of the…
Very helpful and had knowledge of the area we wanted to book
March 9, 2026
Reply from Travel House - Cwmbran
Thank you very much for your kind feedback. I’m really pleased to hear the team were helpful and able to share their knowledge of the area you were looking to book. We always aim to make the process as easy and enjoyable as possible. We really appreciate your support and look forward to helping with your next holiday.
– Craig, Branch Manager
Manager Craig
Manager Craig, recommended a holiday on his past experience of the hotel.
Recommended on our list of wishes.
Booked with travel house for the past 2 years.
March 3, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely feedback and for continuing to book with us over the past two years – it really means a lot to the whole team.
I’m so pleased the recommendation worked out for you. Having visited the hotel myself, I knew it would be a great match for what you were looking for on your wish list, so it’s fantastic to hear you enjoyed it.
We truly appreciate your continued support and look forward to helping you plan your next holiday very soon!
Craig
Branch Manager
Travel House
Lovely staff
Lovely staff, friendly and polite makes you feel at home offering tea,coffee if you have to wait.
I have been in Travel House a few times this year already to book holidays, this is my place to go when I want a holiday, they make sure you have the best deal
March 10, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful feedback! It’s lovely to hear that our team made you feel so welcome. We always want our customers to feel at home when they visit us, so we’re glad the tea and coffee helped make the wait a little more comfortable.
It’s fantastic to know that you’ve trusted Travel House with your holidays several times already this year. Your loyalty really means a lot to us, and we’re always here to make sure you get the very best deal and the perfect holiday.
We look forward to helping you plan many more amazing trips!
Craig
Branch Manager
Travel House
5 STAR Booking experience! Cwmbran Travel House always make our…
Cwmbran Travel House always make our booking experience stress free- before, during + after booking. For this booking we were helped by Codi who was friendly,polite + very helpful.
Would definitely recommend booking with them 😊
March 9, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful 5-star review! ⭐
We’re delighted to hear that your booking experience with us at Cwmbran Travel House was stress-free from start to finish. That’s exactly the service we always aim to provide before, during, and after your holiday booking.
It’s especially lovely to hear your kind words about Codi – we’ll be sure to pass this on to her. She’ll be thrilled to know she made such a positive impression with her friendly and helpful service.
Thank you again for your recommendation and continued support. We look forward to helping you plan your next holiday very soon! ✈️🌴
Craig
Branch Manager
Travel House Cwmbran
We recently used this travel agent to book a cruise
We recently used this travel agent to book our family cruise, and the service was outstanding from start to finish. They were incredibly helpful, patient, and knowledgeable, taking the time to understand exactly what we were looking for and finding the perfect cruise to suit our family.
The whole booking process was smooth and stress-free. They explained all the options clearly, answered our questions quickly, and made sure we got the best possible deal. What really stood out was the personal attention and genuine care they showed in making sure everything was just right for us.
Thanks to their help, we were able to relax and look forward to our trip knowing everything had been taken care of. I would highly recommend their services to anyone planning a cruise or holiday, and we will definitely be booking with them again in the future.
March 9, 2026
Reply from Travel House - Cwmbran
Thank you so much for your fantastic review! We're absolutely delighted to hear that you had such a positive experience booking your family cruise with us.
Our team always aims to make the process as smooth and stress-free as possible, so it’s wonderful to know that the support, patience, and attention to detail made a difference when planning your trip. Taking the time to understand exactly what our customers are looking for is really important to us, and we're so pleased we were able to help find the perfect cruise for your family.
Your recommendation means a lot, and we truly appreciate your kind words. We hope you have an amazing time on your cruise, and we look forward to helping you plan your next holiday in the future!
Lovely agent ,really friendly and…
Lovely agent ,really friendly and helpful. She took time to find us exactly the holiday we were looking for at a great price.
March 7, 2026
Reply from Travel House - Cwmbran
Thank you for your kind review! We're so pleased to hear you had such a positive experience with our team. Providing friendly, helpful service and taking the time to find the perfect holiday at the best possible price is exactly what we aim for.
We really appreciate your feedback and look forward to helping you plan your next holiday!
Excellent prompt service again from Travelhouse Cmbran
Excellent prompt service again from Travel House Cwmbran. Katie ran through the holiday details, answered all my questions and also offered to help check us in online with Easyjet as it's a 3rd party flight and we've had problems in the past. All necessary documents were emailed to us immediately.
March 5, 2026
Unprompted review
Reply from Travel House - Cwmbran
Thank you for your wonderful review! We're so pleased to hear you received excellent and prompt service from our team at Travel House Cwmbran.
Katie will be delighted to know her help with your holiday details and answering your questions made the process smooth and reassuring, especially offering support with your EasyJet check-in. We always want to make every step of your holiday as easy as possible.
Thank you again for your kind feedback, and we hope you have a fantastic trip! We look forward to helping you plan your next getaway.
Happy customers!!
Very professional ~ listened to what sort of holiday we wanted ~ we dealt with Craig who absolutely knows his job inside out. It is a pleasure to go to Travel House, Cwmbran as the atmosphere between colleagues is brilliant.
March 3, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely review! We're delighted to hear that you had such a positive experience with us at Travel House Cwmbran. Craig will be especially pleased to know that his knowledge and attention to what you were looking for helped make planning your holiday enjoyable.
It’s also wonderful to hear that you noticed the great atmosphere in our branch – we really pride ourselves on working as a team to give our customers the best possible service.
We truly appreciate your kind words and look forward to helping you plan your next holiday!
The staff are friendly
The staff are friendly, easy to talk to and very knowledgeable. They are very efficient and effective at their job and you come away comfortable in the knowledge that your holiday is in safe hands. We wouldn't book with anyone else.
March 2, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you found our team friendly, knowledgeable and easy to talk to. Making sure our clients feel confident and completely at ease with their holiday plans is always our top priority, so it means a great deal to know you felt your trip was in safe hands.
Your loyalty and trust truly mean everything to us, and we can’t wait to help you plan your next adventure!
Thank you again for your kind words and continued support.
Reply from Travel House - Cwmbran
Thank you so much for your kind words!
We’re so pleased to hear that you find our team helpful, happy and friendly — that’s exactly the experience we always aim to provide. Your support really means a lot to us, and we look forward to helping you plan your next trip! ✈️😊
Not been on holiday since 2012
Not been on holiday since 2012, so was a bit anxious about the whole booking process. The rep, Craig talked me through it all, like a pro. What was initially a worry turned out to be a stress free experience. Thank you Craig!!!
February 28, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely words! 😊
We completely understand how booking a holiday after a long break can feel a little overwhelming, so we’re absolutely delighted to hear that I was able to make the whole process smooth and stress free for you.
That’s exactly what we’re here for — taking the worry away and turning it into excitement! ✈️🌍
We can’t wait to hear all about your trip when you’re back. Thank you again for trusting us with your holiday! 🌴✨Regards Craig Branch Manager
Helpful informative very friendly
February 28, 2026
Reply from Travel House - Cwmbran
Thank you so much for your kind words!
We’re so pleased you found us helpful, informative and friendly — that’s exactly the experience we aim to give every customer.
We really appreciate you taking the time to leave a review and we look forward to helping you plan your next getaway! ✈️🌍
Craig
Craig was fantastic nothing was a problem great communication fun and very helpful thankyou craig
February 28, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that Craig made everything easy, fun, and stress-free. Great communication and helpfulness are exactly what we strive for, and we’ll be sure to pass your kind words on to him!
We really appreciate you taking the time to share your experience — thank you again! 🌴✈️
Annie was brilliant
Annie was brilliant , customer service second to none , would highly recommend
February 27, 2026
Reply from Travel House - Cwmbran
Thank you so much for your kind words! 😊
We’re thrilled to hear that Annie provided brilliant service and that you would highly recommend us. Customer service like this is exactly what we aim for!
We really appreciate you taking the time to share your experience. 🌴✈️
Our Holiday
We booked our holiday with Dave who found us a fantastic deal. The whole holiday has everything we want and more. We are really excited to go. Smooth and faultless booking experience through and through. We will NOT be booking with any other company in the future, Thanks Dave and all the staff at Travel House Cwmbran
February 17, 2026
Reply from Travel House - Cwmbran
Thank you so much for your wonderful review!
We’re absolutely delighted to hear how pleased you are with your booking experience. Dave will be thrilled to know he found you such a fantastic deal and that your holiday has everything you were hoping for — and more!
It means a great deal to all of us at Travel House Cwmbran that you’ve placed your trust in our team, and we’re so grateful for your kind words and loyalty.
We hope you have the most amazing holiday, and we can’t wait to hear all about it when you return!
✈️🌴
Katie was very helpful and…
Katie was very helpful and knowledgeable and organised my travel arrangements perfectly.
February 26, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely feedback!
We’re delighted to hear that Katie was so helpful and knowledgeable while organising your travel arrangements. She always goes the extra mile to ensure everything is planned perfectly, so it’s wonderful to know that reflected in your experience.
We truly appreciate you taking the time to share your kind words and look forward to helping you plan your next trip! ✈️
Reply from Travel House - Cwmbran
Thank you for your great review!
We’re so pleased to hear everything went extremely well and was sorted quickly for you. Providing an efficient and smooth service is always our aim, so it’s lovely to know we delivered.
We really appreciate your feedback and look forward to helping you again in the future! ✈️
Very helpful Craig explained…
Very helpful Craig explained everything. We have family staying in other hotel.craig work out how far it was even down to miles time in taxi definitely be booking again
February 24, 2026
Reply from Travel House - Cwmbran
Thank you so much for your lovely review!
We’re so pleased to hear that Craig was very helpful and took the time to explain everything clearly for you. It’s great to know he was able to work out the distance — right down to the miles and taxi time — to help you plan your stay near your family.
Providing that extra level of detail and reassurance is exactly what we aim for, so your feedback means a lot. We look forward to booking your next trip for you! ✈️
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