Dean Murray made the whole mortgage process simple and stress-free from start to finish. He took the time to understand my situation and found the best deal available, explaining every step clearly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Whether you’re a first-time buyer, remortgaging, moving home, investing in property or simply taking control of your finances, a mortgage is a big decision. A dedicate team of mortgage experts are here to help you every step of the way.
Contact info
72- 74 Upper Wickham Lane, DA16 3HQ, Welling, United Kingdom
- 01322907000
- info@trinityfinance.co.uk
- www.trinityfinance.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Melanie Cook
After a friend recommended Melanie Cook with Trinity finance the whole experience and outcome has been fantastic. I needed a mortgage for my next home. Melanie was very helpful, thorough and always quick to respond. She made everything less stressful and found me a good mortgage offer. Thanks to the team.
Just an amazing experience
Just an amazing experience. Vince has been fantastic.
Always keeping you updated on any progress.
Always checking in.
Really easy to talk to.
No issues with email or call reply’s.
Vince puts you at ease with the whole process.
I would definitely recommend.
Thank you again.
“As a first-time buyer
“As a first-time buyer, I was a bit nervous, but Dean made the entire process easy and completely stress-free. He was helpful, patient, and always willing to explain things clearly. Highly recommend!”
A Fantastic Experience from Start to Finish
This is the second time I have used Trinity Finance for my mortgage needs, and once again, they exceeded my expectations! After such a great experience the first time, there was no question who I would trust again.
Dean is incredibly knowledgeable, responsive, and makes the entire process stress-free. He goes above and beyond to ensure you get the best deal possible, providing constant updates and answering every question with patience. He is proactive, detail-oriented, and truly care about his clients' best interests. Thank you for another fantastic experience Dean!
Excellent Service
Thank you to the team at Trinity Financial, in particular Rasit, Joe, Chloe, and James for all your help with my mortgage and the purchase of my new home. Everyone was incredibly helpful, efficient, and always quick to respond to any questions. They made the whole process feel simple and stress-free. I couldn’t recommend them enough.
FTB - brilliant service.
I used Trinity for my first mortgage and would strongly recommend their services. They are knowledgeable, efficient, and responsive. Thank you for your professional service Dean & Vincent – very much appreciated
Professional Service Throughout
We were really impressed with the service we received during our remortgage process. Our adviser (Jon Smith) was professional throughout and always came back to us very quickly on any questions we had. We would happily recommend Jon and Trinity Finance to anyone.
Berkin at Trinity Finance
As a first-time buyer, Berkin made the whole mortgage process feel easy and stress-free. He was incredibly helpful, patient, and always took the time to explain everything clearly. I felt fully supported from start to finish and knew I was in safe hands. I couldn’t recommend Berkin at Trinity Finance enough, especially for first-time buyers.
I’ve had an exceptional experience with Trinity Finance
I’ve had an exceptional experience with Trinity Finance, and I want to give special recognition to Nicola, who has been nothing short of brilliant throughout the entire process. From the very first conversation, she was professional, proactive, and incredibly supportive. Nothing was ever too much trouble, and she consistently went above and beyond to make everything clear, smooth, and stress‑free.
I couldn’t recommend Trinity Finance, and especially Nicola, highly enough. A positive experience from start to finish.
I can’t recommend Trinity Finance…
I can’t recommend Trinity Finance enough. This is my second time to get help with them and it has been a great experience. Alasdair is very trustworthy and an absolute star, very responsive, and took extra miles to help everything to get through as smoothly as possible. Thank you
An exceptional financial service
An exceptional financial service. Special thanks to Dean and Vince, who have guided us through our mortgages over several years with professionalism, clarity, and genuine care. They are always approachable, highly knowledgeable, and genuinely focused on our best interests. We wouldn’t hesitate to recommend them to anyone seeking expert and trustworthy mortgage advice.
I am really grateful for all the…
I am really grateful for all the support I received through the mortgage process.
Ben Harrington helped me through every step of the journey. Amazing person!
Gemma Weeks was brilliant too!
Massive thanks to both of them for their help. Would highly recommend Trinity Finance!
Excellent service
The whole team have been absolutely fantastic throughout the entire mortgage process. Our mortgage advisor Ben was incredibly helpful from start to finish and always there to support us whenever we had questions or needed reassurance. Ben created a WhatsApp group to keep us updated at all times, which made the whole process feel smooth and stress-free. We’re extremely happy with the service we received and wouldn’t hesitate to recommend Ben and his team to anyone looking for a reliable and supportive mortgage advisor.
A 6 STAR COMPANY AND MORE!
Ever since day one of contacting Trinity finance to get help for my mortgage application. I would give them 6 stars if I could do and more! Lauren who was my case worker guided me through every stage and was always a phone call away with advice and guidance. Lauren was also only an email away which was also super handy for myself!
The professionalism and output from the team and Lauren from the moment we was in contact and to the end of the process was also faultless! It is very much appreciated and I can't thank you enough for helping me secure my first mortgage.
Never did I feel like I couldn't contact any member of the team at any time for help! Every body was super helpful and always on hand. I have also had contact with other members of the team and this was with Kimberley. A rather thoughtful lady who explained everything to me about my offer and made me feel at ease throughout our conversations.
If anybody is looking for mortgage advice and help with their application. There is only one company I'd use and this is Trinity Finance.
Thankyou ever so much!
Second time we have used Louis and he…
Second time we have used Louis and he went above and beyond to get our (tricky) remortgage.
I’m really grateful for all the support…
I’m really grateful for all the support I received throughout the mortgage process. Patrycja and Vince, your professionalism, clear communication, and strong knowledge made everything feel straightforward and easy to follow. You always made sure I understood each step, which helped me feel confident and supported the whole way through.
I also appreciated how quickly you responded and how clearly you explained everything. Thanks to your guidance, the entire process went smoothly from start to finish.
Thank you both for the great experience. I’d happily recommend you to anyone looking for mortgage advisors.
I couldn’t recommend Trinity Finance more highly
Louis was brilliant throughout the whole process. I initially applied for the mortgage myself and had a decision in principle, but the lender refused to approve the purchase because they had hit their quota for the area. Louis stepped in at that point and managed everything perfectly.
He secured a better rate with another bank, kept me informed at every stage, and handled all the detail in the background. I ended up with a two year term that worked perfectly for me. He was a pleasure to deal with and I couldn’t recommend him more highly.
Lisa has been exceptional throughout…
Lisa has been exceptional throughout the entire process of purchasing our first home, from initial listing to closing. She provided expert guidance on offers, and ensured all paperwork was handled smoothly, making the experience stress-free and straightforward. I would highly recommend her to anyone seeking a dedicated and knowledgeable in the business. Thank you once again Lisa, Chloe and to the Trinity team. we are forever grateful.
Great Customer Service
Lee Oliver provided a great service and helpful advice. This was followed up by James Horne providing excellent customer service through the mortgage offer steps.
Exceptional Support from Dean Murray & Vince Spicer
Working with Dean Murray and Vince Spicer has been an absolutely seamless experience. They assisted us with transitioning from a residential mortgage to a buy-to-let, and their expertise made the entire process feel effortless. From the very beginning, they demonstrated outstanding professionalism and a genuine commitment to helping us make the right decisions.
What truly set Dean and Vince apart was their communication. They kept us updated at every stage, answered all our questions clearly, and were always available when we needed guidance. Their ability to simplify complex information and manage everything behind the scenes took all the stress out of the process.
Dean and Vince exceeded every expectation, and we’re incredibly grateful for their hard work and dedication. We highly recommend them to anyone seeking knowledgeable, trustworthy, and truly supportive mortgage advisers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








