Went thriugh the car spec clearly Adised on all the potential add on benefits Let us take car for a drive alone. So much better! Arranged purchse and handover quickly and smoothly. Very friendly... See more
Company replied
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From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... See more
Company replied
Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... See more
Company replied
Harry is such a professional and has a very pleasant manner. The lads in service are always very helpful. All a credit to the company
Company replied
Company details
Information provided by various external sources
New & Used Mazda car sales & Mazda and Suzuki servicing and parts.
Contact info
Guildford Road, KT23 4HY, Bookham, England, United Kingdom
- 01372 235295
4.8
Excellent
98 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Friendly and went extra mile to…
Very Friendly and went extra mile to sort the issue with my car
August 19, 2026
Reply from T W White & Sons - Bookham
Martin, we're glad that we could help and that our servicing team exceeded your expectation. We hope to see you again in the future.
Test drive was great experiece. Sold.
Went thriugh the car spec clearly
Adised on all the potential add on benefits
Let us take car for a drive alone. So much better!
Arranged purchse and handover quickly and smoothly.
Very friendly staff. Thank you Robert. Very happy customer
September 17, 2026
Reply from T W White & Sons - Bookham
Karen, we're happy you found our Bookham Mazda showroom team to be so supportive throughout your purchasing experience with us. Thank you for your feedback.
Reply from T W White & Sons - Bookham
David, we are happy our Bookham Mazda showroom team provided you with such a positive experience.
Harry is such a professional and has a…
Harry is such a professional and has a very pleasant manner. The lads in service are always very helpful. All a credit to the company
September 10, 2026
Reply from T W White & Sons - Bookham
Caroline, thank you for letting our servicing team know how they did, we'll be sure to pass on your comments.
Good customer service
Good customer service, listened to my questions and concerns when my car was serviced
August 24, 2026
Reply from T W White & Sons - Bookham
Deborah, we're glad that you found our servicing team to be supportive and responsive. We look forward to seeing you again in the future.
Brilliant and efficient
Brilliant and efficient, only waited 3 weeks for new car. Couldn't be happier
September 3, 2026
Reply from T W White & Sons - Bookham
Lacey, thank you for those kind words regarding our Bookham Mazda showroom team. If you have any further questions please give us a call. We're always happy to help.
Excellent service
Excellent service. Efficient, knowledgeable and friendly - guess it helps having a brilliant product too!
September 10, 2026
Reply from T W White & Sons - Bookham
John, thank you for taking the time to let our Suzuki servicing team know how they did. We hope to see you again in the future.
New to the MX5
Drawn to the iconic MX5. An old fashioned "British" sports car with modern bits. Well presented cars for sale and at hand over. Knowledgeable sales staff especially with a first time Mazda MX5 buyer. Thorough.
August 13, 2026
Reply from T W White & Sons - Bookham
Peter, we're glad to hear we delivered a good experience and if you need anything further from us, don't hesitate to get in touch. Enjoy your Mazda.
Professional and friendly service
Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!
August 13, 2026
Reply from T W White & Sons - Bookham
Mandy, your recommendation of our Mazda showroom team is truly appreciated. And thank you for sharing your thoughts here with others.
Timely efficient and kept to rpice
August 20, 2026
Reply from T W White & Sons - Bookham
Clive, thank you for your high star rating and positive comments for our Mazda servicing team.
Reply from T W White & Sons - Bookham
We're happy you found our Suzuki servicing team to be so supportive during your latest visit to us. We look forward to seeing you again.
Polite and knowledgeable staff
Polite and knowledgeable staff. Quick service with calls to confirm start and finish of Service and MOT.
August 20, 2026
Reply from T W White & Sons - Bookham
David, thank you, we do appreciate your positive review about your recent experience with us.
Matthew was extremely knowledgeable and…
Matthew was extremely knowledgeable and helpful
August 13, 2026
Reply from T W White & Sons - Bookham
Mr Lucas, we're glad you enjoyed your Suzuki buying experience with our Effingham showroom team and hope to see you again in the future.
Reply from T W White & Sons - Bookham
Tina, our Effingham Suzuki showroom team appreciate your positive feedback, thank you.
10 out of 10
No sales pressure at any stage from Rob.
Informative on every question.
Accurate delivery date.
Would thoroughly recommend.
July 30, 2026
Reply from T W White & Sons - Bookham
Ron, your recommendation means a lot to our showroom team, so thank you for taking the time to leave comments about your positive experience with us. We look forward to seeing you again in the future.
Great customer service in relation to a great product
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April 2026. The process through initial visit, test drive, decision, purchase and collection was straightforward, informed and friendly. A brief follow-up visit to rectify a small issue was smooth and very well-handled.
June 4, 2026
Reply from T W White & Sons - Bookham
Ewan, our Bookham showroom team strives to deliver an excellent experience and we're so glad that you found this to be the case throughout your purchase. Don't hesitate to get in touch if there's anything additional that we can help with.
Reply from T W White & Sons - Bookham
Sylvi, thank you, the Effingham Suzuki team really appreciate your 5 star feedback.
I have already replied to a similar…
I have already replied to a similar questionnair butr here goes.j
June 25, 2026
Reply from T W White & Sons - Bookham
David, yes apologies, that may have come from Mazda direct. But thank you for the 5 star response for our Bookham service team.
Great Service from Mark Hammond and the…
Great Service from Mark Hammond and the team. I bought a car and was very happy with the whole process start to finish. Thx again
July 2, 2026
Reply from T W White & Sons - Bookham
Nicholas, that's great to hear. We're happy our Bookham Mazda showroom team provided you with such a positive experience.
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