Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!
Company replied
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See what reviewers are saying
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... See more
Company replied
Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... See more
Company replied
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April... See more
Company replied
Company details
Information provided by various external sources
New & Used Mazda car sales & Mazda and Suzuki servicing and parts.
Contact info
Guildford Road, KT23 4HY, Bookham, England, United Kingdom
- 01372 235295
4.8
Excellent
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from T W White & Sons - Bookham
Mark, thank you so much for the positive review for Bookham Mazda.
New car sale.
New car sale.
I was looking for a new car and had been to several Mazda dealers but chose to buy from Whites because of the friendly straight forward sales approach, no pressure just decent advice. A really easy process both before and after buying the car.
March 2, 2026
Reply from T W White & Sons - Bookham
We're glad to hear we delivered such a great Mazda buying experience. If there's anything else we can do for you, we are happy to help.
Excellent service all round
March 2, 2026
Reply from T W White & Sons - Bookham
Mark, thank you for taking the time to let our Mazda service team know how they did. We hope to be of service to you again in the future.
Incredibly welcoming
Incredibly welcoming,
Knowledgeable and nothing too much trouble,
Accommodating on a time to suit you .
March 2, 2026
Reply from T W White & Sons - Bookham
Jennie, your wonderful feedback and rating mean a lot to us, and we'll be sure to share it with the Bookham Mazda showroom team, thank you.
Good efficient fix
Car broke down the AA took me to TW Whites in Bookham on Sunday on Monday they were fully booked but fixed my car within 2 hours of calling the service team good efficient service as I have always found previously
February 2, 2026
Reply from T W White & Sons - Bookham
Sandra, we're glad we could help. If you're ever in need of more help, please let us know.
From the first contact to collecting my…
From the first contact to collecting my car the service I received was first class.
February 5, 2026
Reply from T W White & Sons - Bookham
Hi Michael, we are very happy to have provided you with such a positive Mazda servicing experience, and look forward to seeing you again.
Always a pleasure dealing with these…
Always a pleasure dealing with these guys, super polite, informative and helpful. I wouldn't go anywhere else for a car.
February 5, 2026
Reply from T W White & Sons - Bookham
Lisa, thank you for your lovely response and high rating of our Bookham Mazda service team. If you ever need anything else from us, do get in touch.
Very efficient & informative
Very efficient & informative
Lovely car as described no problems
January 29, 2026
Reply from T W White & Sons - Bookham
Helen, thank you so much for your positive comments about our Effingham Suzuki showroom team. We're glad you're enjoying your Suzuki.
Work was carried out to the estimate…
Work was carried out to the estimate given. Work was done on time and the car valeted very nicely on completion.
January 22, 2026
Reply from T W White & Sons - Bookham
Robert, we thank you for your positive review, and look forward to seeing you again in the future.
Very nice chaps
Very nice chaps, couldn't be more helpful
Made to feel welcome and valued
January 22, 2026
Reply from T W White & Sons - Bookham
Richard, we're happy you found our team to be supportive during your latest experience with us and appreciate the 5 star review.
Reply from T W White & Sons - Bookham
Ben, we're so pleased to hear that our showroom team provided such a great buying experience, thank you.
Car Service
Car Service - 29/12/25 . Effingham /Bookham .
Harry who collected my car and was the person who managed my service was Polite , professional and respectful . he also listened to my requests .
I felt assured that the work was carried out carefully
January 22, 2026
Reply from T W White & Sons - Bookham
Mary, we're happy you found our service team to be so supportive throughout your servicing experience at TW Whites Bookham. We'll be sure to pass your lovely comments back to the team.
First Class Service.
I have been with TW White in Bookham for many years. This is my third Mazda that they have looked after for me. They have been excellent consistently. This month my car was collected for a service and MOT on time, by a polite and helpful member of staff. He explained things clearly. On return, he went through what had been done. Good value for money. I have absolute confidence in TW White in Bookham which is why I continue to buy Mazda cars.
January 22, 2026
Reply from T W White & Sons - Bookham
Elizabeth, our Bookham team strives to deliver an excellent experience, and are very glad that you have found this to be the case over your years dealing with us. Thank you for letting us know how we most recently did, as feedback is most important to us.
Always well looked after by the Service…
Always well looked after by the Service Team. Jenson, Harry, Ben at al
A top local garage.
January 7, 2026
Reply from T W White & Sons - Bookham
Thank you for your feedback, we're delighted to be your local garage of choice. See you again next time.
Service plan
I brought my car in for service, and that was completed satisfactorily. However I was at the garage for quite a long time, more than I would have expected.
January 8, 2026
Reply from T W White & Sons - Bookham
Paul, we do appreciate your honest feedback. Occasionally, booked service and MOT slots may take longer than expected and for that we can only apologise. We do try our hardest to give good service to all our customers.
Reply from T W White & Sons - Bookham
Catherine, our Mazda Bookham showroom team strives for 100% satisfaction, and it's great to see you had a positive buying experience with us. We'll be sure to pass your comments on to the team.
Really excellent service by everyone.
Really excellent service by everyone.. I love their caring approach to customer service. Thank you
January 22, 2026
Reply from T W White & Sons - Bookham
Tony, We're glad both our service and Bookham Mazda showroom team could be of help and thank you for your 5 star review.
Excellent staff and great service
Knowledgeable and very helpful staff made our change of vehicle a smooth and simple process
January 15, 2026
Reply from T W White & Sons - Bookham
Paul, thank you for letting us know how our Bookham Mazda showroom team did. We do hope to see you again in the future.
We have a family history of having our…
We have a family history of having our vehicles from Mazda. The staff were polite, knowledgeable and made the purchase of our car a smooth process.
November 14, 2025
Reply from T W White & Sons - Bookham
Thank you Mr & Mrs Simpson for this positive review. Long may you remain a customer of TW White Mazda Bookham.
Reply from T W White & Sons - Bookham
Stephen, thank you for your kind comments and recommendation for our Effingham Suzuki showroom team.
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