From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... See more
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Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Barnett Wood Lane, KT22 7DG, Leatherhead, United Kingdom
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Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Reply from T W White & Sons
Staff made whole experience easy, even when issue over registration with DVLA, which was not their fault. Knowledgeable staff with 'no pressure' sales approach.
Would have been 5* but for some minor issues with the quality of the internal valet which were not noticed at the time; I live 65 miles away from them so easier to sort myself.

Reply from T W White & Sons
Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a real difference. He took his time with us, answered every question with confidence, and at no point did we feel under pressure to make a purchase. His knowledge was genuinely impressive and it gave us complete confidence in our decision.
The car arrived earlier than expected and Geoff kept us fully updated at every stage of the process. When it was time to collect the vehicle (which had been prepared for us and was absolutely spotless), he spent as long as we needed walking us through all the features and technology, making sure we felt comfortable before driving away.
Overall, it was an easy, stress free experience from start to finish. I would definitely recommend Geoff as an experienced and trustworthy salesperson, and I will be returning to him for my next purchase, without a doubt.

Reply from T W White & Sons
Professional and friendly service. Great knowledge of the brand and attention to detail. Went out of the way to make a smooth and pleasant transaction. Highly recommended!

Reply from T W White & Sons
The team is professional, courteous and friendly, and kept me informed on the progress with service on my car. Unfortunately, we're waiting on parts that are back ordered to complete the repair.

Reply from T W White & Sons

Reply from T W White & Sons
Simon was so helpful and made buying my new car easy!

Reply from T W White & Sons
I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase.
Geoff demonstrated great professionalism throughout and made the whole process straightforward and reassuring. The team were easy to deal with, communicated clearly and handled everything efficiently from start to finish.
I came away with complete confidence in both the car I purchased and the service provided.
It is always worth recognising excellent customer service, and based on my experience, I would certainly recommend TW White to anyone looking to purchase a new car.
Thank you again to Geoff and the team.

Reply from T W White & Sons
Polite and knowledgeable staff. Quick service with calls to confirm start and finish of Service and MOT.

Reply from T W White & Sons
Exceptional service, warm welcome and smooth process. A professional run business with staff which exceed expectations.

Reply from T W White & Sons
As always, the service staff at T.W Whites Orpington, were excellent. Very friendly polite and professional, particularly with their good and honest advise

Reply from T W White & Sons
This was my first experience with this company. The service I received was excellent step by step and detailed of what was needed and what needs to be done

Reply from T W White & Sons
Matthew was extremely knowledgeable and helpful

Reply from T W White & Sons

Reply from T W White & Sons
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour

Reply from T W White & Sons
Easy to contact, very responsive, great price and Christian Saint was extremely attentive pre and post purchase.

Reply from T W White & Sons
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