Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble... See more
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These guys went above and beyond. Due to factors beyond anyone’s control the delay for my new car was shortened to the earliest time possible. Above and beyond. Literally. The staff at Mazda on my... See more
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From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... See more
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Company details
Information provided by various external sources
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Contact info
Barnett Wood Lane, KT22 7DG, Leatherhead, United Kingdom
- www.twwhiteandsons.co.uk
4.9
Excellent
405 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from T W White & Sons
Diane, we appreciate your positive review about your recent Suzuki buying experience with us, thank you.
Easy to Deal with. Straightforward Transaction. Highly Recommended
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electrics inc the live feed for fridge and leisure battery charging at a very competitive cost. First face to face contact was on delivery day no issues at all they took my part ex at agreed value, no arguments and after handover I was on my way inside an hour. Car was well prepared and everything worked. Very impressed.
May 7, 2026
Reply from T W White & Sons
Mark, we sincerely thank you for this positive review of our Mazda team. Your recommendation means a lot, so thank you for taking the time to tell others about your buying experience with us.
Reply from T W White & Sons
Gary, thank you for your kind words about our Effingham Suzuki showroom team.
Ben and Harry have been fantastic
Ben and Harry have been fantastic, my Dad (Phil) arrived at short notice for a much needed battery and their service and care was above expectations. We will be coming back. thank you for fitting his car in.
May 2, 2026
Unprompted review
Reply from T W White & Sons
Lucie, we're so glad our service team were able to help, and look forward to your next visit.
Good experience staff not pushy
Good experience staff not pushy, and open on Sunday a big thumbs up as working all week. Happy with the car excellent service.
March 22, 2026
Reply from T W White & Sons
David, thank you for letting our Bookham Mazda showroom team know how they did. We are glad we could help.
Reply from T W White & Sons
Matt, your wonderful feedback and rating mean a lot to us, so thank you.
Excellent attention to detail
Excellent attention to detail, extremely helpful and professional. Second car I have bought from them in a row and will return again.
March 6, 2026
Reply from T W White & Sons
Evelyn, our Mazda showroom team strives to deliver an excellent experience and are glad you've found this to be the case each time. We look forward to your next visit.
Every thing from start to finish was…
Every thing from start to finish was top notch coupled with the fact that there was no pressure put on me whatsoever. Friendly, helpful and just nice people.
April 23, 2026
Reply from T W White & Sons
Thank you so much for your positive comments about our Orpington Mazda showroom team. We look forward to your next visit.
Great service with easy purchase of my…
Great service with easy purchase of my new CX-30. Special thanks to Harvey.
March 4, 2026
Reply from T W White & Sons
Cyril, thank you for taking the time to let us know how we did. We'll be sure to pass on your kind comments to the Weybridge Mazda showroom team.
Reply from T W White & Sons
Firoz, thank you for leaving us this response.
Really pleased car was collected…
Really pleased car was collected serviced and returnd,Booked over the phone spoke with Stephanie who was very helpful correspondence was excellent whole experience was a pleasure.
April 16, 2026
Reply from T W White & Sons
Steve, we're glad to hear we delivered such a great experience. If there's anything else we can do for you, we're happy to help.
Best for customer service & the cars are great
It says it all when I’ve purchased my 4th or 5th Mazda from TW White.
Their customer service is the best I’ve ever experienced from a car dealership. They are genuine & knowledgable about the cars & will do what they can to help.
April 16, 2026
Reply from T W White & Sons
Jenny, we do strive for 100% satisfaction and it's great to see that over the years we've provided that for you. We do appreciate your positive comments about our Bookham team.
Perfect Service
What a lovely, non-pushy salesman. Highly efficient and personable service.
April 23, 2026
Reply from T W White & Sons
Sian, thank you for your praise and kind comments about our Effingham Suzuki showroom team. if there's anything else we can help with, do let us know.
New wiper blades were fitted without…
New wiper blades were fitted without contacting me first
April 16, 2026
Reply from T W White & Sons
Brian, we do regret that this happened, because it shouldn't, so we're sorry for that. I believe adjustments were made to overall service price on the day in compensation.
Very helpful salesman
April 23, 2026
Reply from T W White & Sons
Thank you for your 5 star rating for our Mazda showroom team.
Sorry I can’t remember the salesman’s…
Sorry I can’t remember the salesman’s name at weybridge but he was really helpful and not pushy. The pert exchange was very good all went very smoothly, many thanks.
April 23, 2026
Reply from T W White & Sons
David, we're glad you found our Weybridge Mazda showroom team to be so supportive during your buying and part-ex experience with us. We'll be sure to pass your comments on to Harvey.
Bought a great car
Bought a great car. CX5.
Simon girders very professional and helpful.
April 23, 2026
Reply from T W White & Sons
Dave, we're so please to hear that you're enjoying your Mazda and found our showroom team to be so helpful. We do hope that we can be of assistance again in the future.
Satisfactory.
The car suited my needs, appeared in reasonable condition but was overpriced.
April 23, 2026
Reply from T W White & Sons
Malcolm, we're sorry that you thought your Mazda was overpriced. Our showroom team are not commission based so would not have exerted pressure to buy. We do try hard to ensure our car stock is of good quality and fairly priced.
The young man Harvey was very
The young man Harvey was very
professional . Excellant customer service. I was very happy with him.
April 23, 2026
Reply from T W White & Sons
Stella, we're happy to hear that you had such a positive experience with our Weybridge Mazda showroom team, and thank you for your high star rating.
Excellent service
Very good customer care felt like a valued client. Staff excellent I travelled from Hertford and it was worth the long journey.
April 23, 2026
Reply from T W White & Sons
Lynn, thank you for taking time to let our TW White Orpington showroom team know how they did. And we do hope that you're enjoying your Mazda.
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