Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
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Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more
Company replied
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more
Company replied
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom
- 01246 260513
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Don't judge a book by its cover !
I love United Carpets. They are a smashing company. I've been using them since I moved to Chesterfield 30 years ago & I won't buy from anywhere else.
I went in & selected a carpet. The sales person chatted with me. I was asked which room it was for,l I said spare bedroom. She said you don't need that type of carpet or to be paying that much for a bedroom carpet. She showed me the range of goods & showed me a different range. I bought a fabulous carpet & underlay. Fitting was arranged & it was fitted a few days later It's like so much nicer than its realised,
it's like walking on air when I go into that roo. It also looks so beautiful. Everyone comments positively when they see it. What makes me cross? Those people who see & say it's beautiful. They sit on the floor feeling the carpet & assumed I'd paid a lot for it "You must tell us where you bought it from. We need one exactly like this...." When I told them I bought it from United Carpets & Beds. they pulled a face because the exterior of their building isn't 'posh' I don't understand someone who judges the company based on the outside of the building. Every member of staff there who I've ever dealt with has been really good.
The carpet fitter who came was fabulous. He suggested something different when it came to small cupboards that are at floor level The result of taking his advice is so much better than I'd hoped for
Please go & see their range of stock,its far bigger than I expected. The best part ?
It's not the great staff, or the large range of first class products or even the exceptional customer service.. It's all of those plus a great price
October 20, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for taking time to leave such a wonderful review about the Chesterfield store.
We are delighted to hear that as a loyal customer you have returned once again and had another great experience. Our expert sales team was able to advise you on the perfect carpet for your home and that you have received great comments about your new carpet.
All the team love to hear such great comments about our products and services and we look forward to assisting you again soon with your next project.
All the best,
United Carpets & Beds Chesterfield
Sarah and Darren at the Chesterfield…
Sarah and Darren at the Chesterfield branch were excellent. Very knowledgeable, understood our requirements making the decision easy.
December 6, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Emily,
Thankyou for leaving us a 5 star review.
Sarah and Darren will be delighted to hear that they made your experience great and was able to advise you on the best products to suit you.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Chesterfield
Visited the Chesterfield store.
Visited the Chesterfield store.
Excellent customer service.
Excellent service from the guys who came to fit the Vynil floor.
Have used them before and shall do again.
November 28, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Loraine,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great fitting and in-store experience and we look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Chesterfield
Simple in everyday and great in…
Simple in everyday and great in everyway and laid beautifully
October 21, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to be able to assist you with your new flooring and we can't wait to assist you with your next project.
All the best,
United Carpets & Beds Chesterfield
Excellent quality carpets
Excellent quality carpets. John the fitter was friendly and had the carpets fitted within a few hours and nothing was too much trouble. Gave good advice on cleaning the carpets if anything got dropping on them that could stain.
November 20, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Ian,
Thankyou for leaving us a 5 star review.
We are delighted that John delivered a great service and was able to advise you on maintenance with your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
No fuss buying and delivery
No fuss buying and delivery
Very reasonably priced
October 27, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Chesterfield.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chesterfield
Excellent service
Bought two carpets from here two weeks ago the customer service in the store was excellent friendly polite and knowledgeable. The carpet fitter was on time professional and did a great job. I’ve bought all mr carpets from this store for at least 15 years . Always been happy Thankyou
November 2, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Tricia,
Thankyou for taking time to leave such a wonderful review. We are delighted you had a great in-store and fitting experience and once again love your new flooring.
Thankyou for choosing United Carpets & Beds Chesterfield for over 15 years we can't wait to assist you with your next project.
All the best,
United Carpets & Beds Chesterfield
Great all-round service and prices…
Great all-round service and prices can't ask for more
November 3, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Simon,
Thankyou for leaving us a 5 star review. We are delighted that you received such a great service at a great price from United Carpets & Beds Chesterfield.
We look forward to assisting you with your next project.
All the best
The United Team
Great fast service
Great fast service. Always recommend to my friends and family.
October 12, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Karen,
Thankyou for leaving us a 5 star review. We are delighted to you had a great experience and would recommend us to friends and family.
We look forward to assisting you again.
United Carpets & Beds Chesterfield
A Happy Customer
Excellent service in store, the 2 fitters arrived on time were friendly and professional, any problems were discussed with me before continuing. They fitted carpets and vinyl to the whole house in 1 day. Very happy with the work and would recommend them.
October 11, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for taking time to leave us a 5 star review. We love to hear such great feedback about our products and services.
It is great that you would recommend United Carpets & Beds Chesterfield.
We look forward to assisting you again.
All the best
United Carpets & Beds Chesterfield
The 2 fitters were extremely efficient…
The 2 fitters were extremely efficient and the finished floor looked fantastic.
October 3, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Rob,
Thank you for taking time to leave us a 5 star review! We are delighted to know you had an efficient fitting experience and love your new flooring.
We look forward to assisting you again
All the best,
United Carpets & Beds Chesterfield
Great service indeed!!
Excellent service from the team at the Chesterfield store. From our order being placed, confirming the measurements of our bedroom and the carpet fitter, excellent!!! We ordered on the Sat and by Thursday the carpet was fitted. Very happy customer indeed!
October 19, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
Thankyou for taking time to leave us such a wonderful review. We are delighted to hear you had such a quick and efficient experience at out Chesterfield store. All of the team love to hear such wonderful feedback about our products and services.
We look forward to assisting you again soon.
All the best.
The United Team
Excellent customer service
Darren is a great customer advisor who is very knowledgable about the products, always a come back customer due to the service he provides
September 9, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
United carpets Chesterfield
United carpets were brilliant at helping us out when my elderly father was due to be released from hospital and we were given very little notice. We had already taken carpets up and needed to get new ones down very quickly. They told us that they could fit them 4 days later. We went in 2 days later to choose new floor coverings and Sarah was really helpful giving advice on what would probably be most suitable for an elderly person. The carpets were fitted on Friday as promised and look great. Can’t thank them or praise them enough. Reasonably priced too. Many thanks.
August 16, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Dawn,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Everything was straightforward from…
Everything was straightforward from going into the shop to choose a carpet, booked a fitting date and then having the carpet fitted. The fitters were professional and extremely quick so all being said would highly recommend
August 30, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Steve,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Amazing from start to finish
Amazing from start to finish, had hall stairs and landing carpeted and toilet with vinyl absolutely spot on, great value and amazing fitter
July 20, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Jane
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great company
Great company, very friendly and helpful staff, competitive prices been going to the Whittington Branch for years and recommend to all my family.
July 21, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Debbie
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Amazing service
Always good service have used this company for the past 3 years having carpets throughout my home with fitting lovely helpful sales people the lady in charge is so helpful I have just purchased Astro turf this time bought off the roll and delivered really good quality at a veery reasonable price highly recommend this store
August 1, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Friendly helpful and patient staff…
Friendly helpful and patient staff instore. Only had to wait a few days for carpet fitter. Competitive pricing too. Will def use again.
June 13, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Jane
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Very friendly and professional staff
Very friendly and professional staff. Fitter was bang on time, quick, first class job.
April 3, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Keith
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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