Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
Company replied
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Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
Company replied
Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more
Company replied
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more
Company replied
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Brilliant service from Sarah, and team. 100% satisfied. Good price and quickly fitted. Thank you
Janet

Reply from United Carpets & Beds - Chesterfield
We have had all our carpets from the Chesterfield store. Sarah has always been lovely and helpful. She came out to measure up and discuss our requirements, and it was all done very quickly. As soon as the carpets arrived in store, I got a call to book the fitter in. Was very happy with every aspect of the service, carpet choices and fitting. Will always use them and recommend them in future

Reply from United Carpets & Beds - Chesterfield
Excellent service and assistance at the Chesterfield store. Recommended and will definitely be using them again in the future.

Reply from United Carpets & Beds - Chesterfield
Brilliant end to end service, right from the in store advice and service received in the Chesterfield store to the fitting of the carpets in my house. Absolutely love the carpets purchased and I would recommend this company to anyone.

Reply from United Carpets & Beds - Chesterfield
Me and my wife were very pleased with the knowledge of the staff very helpful indeed we don't go anywhere else

Reply from United Carpets & Beds - Chesterfield
We always go to United Carpets at Chesterfield because the service is fantastic. Daz and Sarah are always polite and assists us if we need anything.
Our recent visit was dealt by Lisa who again we could not fault. She helped us identify the previous flooring we purchased and in the end we decided to renew the 2 rooms instead.
The customer service is 2nd to none and I really would not go anywhere else. There is no hassle, just friendly, polite staff who are always willing to go that extra mile.
Thanks everyone at the Chesterfield Store :-)

Reply from United Carpets & Beds - Chesterfield
Excellent service & advice from start to finish from Maggie and her team in Chesterfield.
Sarah gave us great advice based on her knowledge and experience and the fitters have done a fab job. Really pleased with everything, can’t recommend the enough. Thank you

Reply from United Carpets & Beds - Chesterfield
Excellent customer service from Daz and Sarah today. Really helpful and friendly as always.

Reply from United Carpets & Beds - Chesterfield
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