United Carpets & Beds - Chesterfield Reviews 

154
TrustScore 5 out of 5

4.9

516 Sheffield Road, S41 8LP Chesterfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more

Company replied

Rated 4 out of 5 stars

Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more

Company replied

Rated 4 out of 5 stars

Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more

Company replied

Rated 5 out of 5 stars

We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom

  • 01246 260513

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

1,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Sarah

Brilliant service from Sarah, and team. 100% satisfied. Good price and quickly fitted. Thank you
Janet

October 4, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

We have had all our carpets from the…

We have had all our carpets from the Chesterfield store. Sarah has always been lovely and helpful. She came out to measure up and discuss our requirements, and it was all done very quickly. As soon as the carpets arrived in store, I got a call to book the fitter in. Was very happy with every aspect of the service, carpet choices and fitting. Will always use them and recommend them in future

September 30, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Hi Jackie,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Excellent service and assistance at the…

Excellent service and assistance at the Chesterfield store. Recommended and will definitely be using them again in the future.

October 9, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Hi Dalign,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Brilliant end to end service

Brilliant end to end service, right from the in store advice and service received in the Chesterfield store to the fitting of the carpets in my house. Absolutely love the carpets purchased and I would recommend this company to anyone.

August 22, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield


We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Me and my wife were very pleased with…

Me and my wife were very pleased with the knowledge of the staff very helpful indeed we don't go anywhere else

September 14, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Hi John,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Very happy customer from the Chesterfield Store A++

We always go to United Carpets at Chesterfield because the service is fantastic. Daz and Sarah are always polite and assists us if we need anything.

Our recent visit was dealt by Lisa who again we could not fault. She helped us identify the previous flooring we purchased and in the end we decided to renew the 2 rooms instead.

The customer service is 2nd to none and I really would not go anywhere else. There is no hassle, just friendly, polite staff who are always willing to go that extra mile.

Thanks everyone at the Chesterfield Store :-)

September 24, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Good Afternoon Lee,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

5* Excellent Service

Excellent service & advice from start to finish from Maggie and her team in Chesterfield.
Sarah gave us great advice based on her knowledge and experience and the fitters have done a fab job. Really pleased with everything, can’t recommend the enough. Thank you

September 23, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Good Afternoon Donna,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Excellent customer service from Daz and…

Excellent customer service from Daz and Sarah today. Really helpful and friendly as always.

September 17, 2022
Unprompted review
United Carpets & Beds - Chesterfield logo

Reply from United Carpets & Beds - Chesterfield

Good Morning Fiona,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

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