Amazing service from beginning to end. Friendly in store, fast delivery (5 days from order) expert fitting. I do not have a single fault and am so grateful for the amazing customer service. DO NOT go... See more
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Firstly, it was a shame I had to arrange for the old carpets to be taken away by others, which was tricky, BUT Excellent service from everyone at United Carpets, and great choice of carpets. Also th... See more
Company replied
Very friendly service and keenly priced product. I loved the flexibility of them being available to make more than one visit to lay carpets in the house as the decorator finished on each floor rather... See more
Company replied
We visited the Chesterfield store in September. Sorry I cannot remember the sales guys name. We received: a friendly service, good advice, very good quality carpet/underlay, and an excellent fitting s... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
516 Sheffield Road, S41 8LP, Chesterfield, United Kingdom
- 01246 260513
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service both in the shop and with…
Great service both in the shop and with the fitters -
March 27, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Dawn
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service from start to finish
Excellent service from start to finish. Professional fitting service really pleased with work definitely would recommend
March 25, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Mrs Penny
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Stair carpet
From start to finish United carpets of Chesterfield have been helpful, informative and very professional.
The shop has friendly staff giving good guidance on the best products and prices and not pushy at all. Having 2 dogs we wanted a darker stair carpet that looked nice and felt nice, Once ordered we were kept upto date via phone and booked in for fitting. The fitter was brilliant. He did a great job and very clean and tidy work. We are very happy with our choice.
I would definitely recommend United carpets of Chesterfield.
March 31, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Lysa
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great experience with United carpets
Great experience with United carpets. Maggie & her team were really helpful and knowledgeable. Good prices too. Very happy!
March 7, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Sarah
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Fantastic service
Fantastic service, from showroom to completion. Will most definitely use again.
April 12, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Anthony
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Very friendly staff
Very friendly staff, very very helpful. Excellent sevice couldn't ask for better customer service, i am very happy with my purchase also very happy with the carpet fitter he respected my home and was very polite throughout. Overall very pleased with the service, from going in the shop to having my carpet fitted. Thankyou
February 5, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Bridget
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent service
Excellent service. Good quality flooring and fitted very well. I will use this company again.
March 9, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Customer service at it's BEST!
I've always got my carpets, laminate etc from Chesterfield United Carpets & Beds on Whittington Moor, and yesterday was no exception. I do have to say, that I always go and check out other shops too "just in case" but always end up buying from UC&B's! Super friendly staff that whilst being professional, seem very happy in their work, laughing, joking and making you feel at ease from the minute you walk in. Also, in stark contrast to other carpet shops, it's very clean, tidy and well organised. Prices are fantastic and great choice. Well done to you all! Thank you!!
March 20, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Tracie
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
United Carpets Chesterfield
Excellent customer service at the Chesterfield store, couldn't do enough, absolutely spot on. Keep up the good work
March 20, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Stewart
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Was easy to order
Was easy to order, discuss and arrange. Two men came no problems very polite and helpful
February 22, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Jane
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Amazing customer service!
I went into the shop to have a chat about flooring for most of my new home. The lady I spoke to was so attentive and her customer service was incredible. Really good communication, my flooring was even fitted the same week and to an impeccable standard too. Will definitely be recommending to friends and family!
January 6, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Alisha
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Quick service and excellent help from…
Quick service and excellent help from the friendly staff. Really happy with my carpets and fitting. Would recommend 100%
January 11, 2023
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
From start to finish the whole…
From start to finish the whole experience was great, the lady who helped us buy the carpet in-store was very friendly, polite and gave great advice. The carpet fitter was polite, quick and cleaned up after the carpet was laid. Will use again.
November 19, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
great from start to finish
From start to finish we felt well looked after and had nothing but a professional service.
November 14, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Maggie and Sarah were brilliant in the…
Maggie and Sarah were brilliant in the Chesterfield store V experienced and made the while process a pleasure cannot praise highly enough THANKS!
November 5, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Cathy
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Chesterfield branch was lovely had…
The Chesterfield branch was lovely had carpets from them in the past and now we have now had wood flooring great service and fitters too. Would recommend them and have, our Daughters have also had carpets from them too.
October 13, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Nigel
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service from start to finish
Excellent service from start to finish by all staff including the fitters. Not our first visit and won't be our last.
November 6, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Debs
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
10/10 throughout (Chesterfield Store)
Went to choose a carpet, loads of choices, reasonable pricing and really nice and helpful staff.
Carpet fitted one week later by two efficient and friendly fitters and they have done an amazing job.
100% recommend
November 22, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
CHESTERFIELD
CHESTERFIELD
went today to look for our stair carpet , Sarah was very helpful and knowledgeable, advised us on a selection of carpets , we need the full works and she was on hand for all our queries - thank you
November 6, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Toni
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Chesterfield United carpets
Chesterfield United carpets
Staff courteous and new their job extremely well gave us the best deals available all done and fitting sorted within 30 minutes would definitely recommend
October 21, 2022
Unprompted review
Reply from United Carpets & Beds - Chesterfield
Hi Terry
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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