Brilliant service throughout. The store is laid out well and staff were very helpful and friendly. My order arrived when they said it would and arranged a fitter who promptly fitted 2 rooms both to o... See more
Company replied
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From getting help at the start on selecting a good quality carpet and underlay, to then having a free measure up and then to finish off having two amazing fitters (Rob and Lloyd) who worked solid for... See more
Company replied
In store salesman was lovely helpful and everything went fine But the carpet fitter didn't get to here between 8 & 9 as booked it was gone 9.35 before he arrived maybe the communication needs to... See more
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The staff here are amazing! We couldn't have been more clueless in what we were looking for when we needed a new bed but everyone we spoke to was so friendly and understanding and helped us find the p... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
10 Nantwich Road, CW2 6AD, Crewe, United Kingdom
- 01270 210371
4.6
Excellent
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Good prices and deliver what they…
Good prices and deliver what they promised. Fitter’s were quick, clean and tidy. Will use again.
January 10, 2023
Unprompted review
Reply from United Carpets & Beds - Crewe
Hi Stephen
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent service..done a grand…fitted living room carpets
Excellent service..done a grand job...hope to have you back soon.....Mrs Clarke
February 15, 2023
Unprompted review
Reply from United Carpets & Beds - Crewe
Hi Linda
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Well considering you delivered and…
Well considering you delivered and fitted not only the wrong colour but also the wrong quality carpet I don't think you did very well to be honest
December 1, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Good Morning Margaret
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Good shop experience but...
Good shop experience, but the fitting left a bit to be desired. Couple of doors now don't close properly. And bedroom carpet has a couple of waves in it. Was also very surprised that I never received a follow up phone call from them.
December 1, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Good Morning
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
The whole experience starting with the…
The whole experience starting with the choosing and ordering of the carpets through to the two guys who fitted them, was simple, problem free and just brilliant. Communication with both the store and the fitters was perfect and of course the price was good. The thing that tipped the order in your direction and away from a rival store was the free fitting.
October 26, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Hi John
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Thank you so very much to everyone…
Thank you so very much to everyone involved at Crewe United Carpets, from our initial meeting and flooring consultation with Eddie at the store to the flooring fitters who worked with skill and perfection, thank you to the carpet fitters Rob and Ash, we absolutely cannot fault anything, we would like to say to flooring fitter Lee a MASSIVE thank you, your work ethic is phenomenal, you work with great skill, passion and energy, we are truly happy that you fitted our wooden flooring….if you are wondering where to go to spend your hard earned money to finish your home with quality flooring and feel reassured you have made the right choice, then make an appointment with Eddie and team, thank you all again, you are all AMAZING!! Cheers from Sarah and Dennis Doyle
October 10, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Hi Sarah,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Top job.
Excellent advice in store, good price for quality of product,fitters on time, polite superb job, thx to all at United carpets crewe
September 28, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Hi Kevin,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Quick and excellent service from start…
Quick and excellent service from start to finish would highly recommend
August 25, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Good Morning Christine,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Had the dining room and living room…
Had the dining room and living room done along with vinyl in the kitchen and utility room.
Really helpful in the shop and the two lads that came to fit the Carpet were great.
A job well done, no mess, no fuss.
Thank you
August 25, 2022
Unprompted review
Reply from United Carpets & Beds - Crewe
Good Morning James,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
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