United Carpets & Beds - Lincoln Reviews 

152
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TrustScore 4 out of 5

4.0

Deacon Road, LN2 4JB Lincoln, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We’re in the process of renovating a whole house, so have been into united carpets multiple times. Both Taylor and Brad are always welcoming, remember us and give us great service. We’ll always go bac... See more

Company replied

Rated 5 out of 5 stars

me and my partner came to United carpets yesterday on a recommendation and we were not disappointed. we spoke to their adviser and he was so helpful.from this we have now booked them to measure u... See more

Company replied

Rated 5 out of 5 stars

We went in looking for new carpet and a new mattress and was greeted by a staff member named Ryan by the door. He was very genuine, didn't make us feel pressured and was very informative throughout th... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend highly enough! Been shopping around various suppliers, I wanted vinyl flooring & united carpets had by far the best choice / quality at the best price. Brad helped me find exactly what... See more

Company replied


Company details

  1. Carpet Store
  2. also in
  3. Bedroom Furniture Store
  4. Flooring Store
  5. Furniture Store
  6. Living Room Furniture Store
  7. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

4.0

Great

TrustScore 4 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(152)

1,921 reviews in the last 12 months

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Rated 5 out of 5 stars

LINCOLN branch excellent

LINCOLN branch were absolutely brilliant from choosing carpet to having it fitted
Many thanks to Adam for helping us choose and Brad for keeping us updated
Many thanks also to the carpet fitters Ash and Steve
I would highly recommend the Lincoln branch a totally excellent service

October 18, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Hi Mrs Maskell

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

This review is for the Lincoln store. Great Service

This review is for the Lincoln store.
we are moving into sheltered accommodation at very short notice as my Husband has Parkinsons .We popped into United carpets in Lincoln had a good look around the store . We were not bothered by staff following us around ,as in many other stores, ,a friendly Hello and the offer just to ask if we need any help .We were served by Bradley The Manager when we found the carpet we wanted. The service was excellent, there was no rush, no pressure. but efficient service. We would not hesitate to recommend this store to everyone. The carpet will be fitted soon and the staff at Lincoln made a difficult move simple. The two young men in the Lincoln branch are a credit to your Company.
Thanks again Lads for all your help
Howard and Jennifer Jarrold

October 15, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Hi Jennifer,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Great service very professional fitting…

Great service very professional fitting and good customer service would definitely recommend

October 6, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln


We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Warm welcome and great service from…

Warm welcome and great service from Brad at the Lincoln branch nothing was too much trouble very hassle free thanks again 😃

September 14, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Good Evening Manda,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Customer service (Brad)

I visited your store in Lincoln on numerous occasions and have always asked for Brad. His customer service is excellent, he is knowledgeable, polite and always has a smile to make me feel welcome. I would recommend this store because of this lovely young man.

September 12, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Good Evening Catherine,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Excellent and Efficient

Fantastic Customer Service from Bradley at The Lincoln store.

Helped us chose the right Mattress and was friendly and helpful throughout our visit to the store 🙌

September 9, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Good Afternoon Joe,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Went to United Carpets in Lincon to…

Went to United Carpets in Lincon to compare carpets and prices for 80/20 carpets for my home. Adam and Bradley showed me some beautiful carpets and gave me a great price. Adam then came to measure up and went out of his way to get them fitted when I wanted. Nathan and Dylan came and worked really hard, 4 rooms 2 landings and 2 floors, what a team!! So pleased with the carpet and the laying of it. Would recommend this company and men to anyone, thank you all, really feel like it’s my home now!!

August 26, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Good Morning Sharon,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 5 out of 5 stars

Good value, excellent quality and service

Bought a double divan bed with quality mattress, drawers, headboard, delivery deal all unpacked, fitted in room of my choice, packaging taken away.
Excellent deal, delivered sooner then expected, good value, lovely quality and both staff in store and delivery team were exceptional. Would recommend.

August 25, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Good Morning Susan,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 5 out of 5 stars

Really friendly and gave great advice

Really friendly and gave great advice. We couldn’t believe how quick the process was. We ordered on the Friday evening and the new carpet was fitted the following week. Very satisfied

July 26, 2022
Unprompted review
United Carpets & Beds - Lincoln logo

Reply from United Carpets & Beds - Lincoln

Hi

We appreciate you sharing your experience of our company and are delighted that we were able to assist you. All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

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