Really good experience in store both staff members was very helpful and welcoming kane and shaun
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See what reviewers are saying
The two carpet fitters called before hand to give me estimated arrival time. Both were extremely polite and helpful. They did a fantastic job fitting the landing carpet bagged up the cut offs and left... See more
Company replied
Carpet order and fitted on the agreed date.very reasonable price. Did not purchase underlay as this was on the expensive side. However this did not affect me from purchasing. Underlay was... See more
Company replied
The service I have received from United Carpets has been excellent from ordering two carpets on different occasions and the two carpet fitters who laid them were efficient, friendly and very helpful.... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Ladybay Retail Park, NG2 3GZ, Nottingham, United Kingdom
- 0115 986 6223
4.2
Great
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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New lounge and dining room carpets
What a great service from start to finish the team are super friendly and very professional and the quality and prices of the carpet is fantastic value for money.
Mick who fitted our carpets was very professional, even down to asking us which way we sit so he could get the pile running the right way for us.
Great job Shaun we will be back soon to get our stairs and landing carpets sorted
Thank you so much we are more than satisfied.
April 8, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Davina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and a great fitting experience with the fitting team delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Ladybay
Fantastic customer service that's why…
Fantastic customer service that's why we've been loyal customers for over 40 years.
March 1, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have once again returned to United Carpets & Beds Nottingham Lady Bay and received the same great customer service for over 40 years.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Lady Bay
ENTIRELY SATISFIED
I found exactly what I was looking for and received helpful, but unobtrusive, attention. Staff were available when we needed them, but didn't 'sales talk' at us!
After sales service, experienced 27/03/24, was excellent!
I'd definitely use this store again. Thank you!
February 14, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Valerie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team on-hand to advise you and they will be delighted to hear that you would return for your next purchase.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Lady Bay
Great service swift delivery and…
Great service swift delivery and fitting nice lads that fitted carpet
February 15, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to deliver a professional service.
We look forward to assisting you again.
All the best,
United Carpets & Beds Nottingham Lady Bay
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet!
We look forward to assisting you again with your next project
All the best,
United Carpets & Beds Nottingham Lady Bay
I had laminate flooring done by united…
I had laminate flooring done by united carpets lady bay store in all my house, Shane who came to do my measurements was very professional and ponctual, the guy in the shop was very attentive on the phone and tried his best to help with any issues i had ,the fitter Jason was very nice and friendly and did such a good job in a short time and left the place so clean, very happy with the results, thanks Shane for helping out in the living room today and many thanks to Jason , i strongly recommend
March 4, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team at United Carpets & Beds Nottingham Lady Bay. Shane and Jason will be delighted that they made your experience great when measuring and fitting and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Lady Bay
Another great carpet and fitting…
Another great carpet and fitting service from Lady Bay UC! Have been doing my house up bit by bit and would highly reccomend. Both product and service are fantastic
February 26, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Nicola,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have received excellent service once again from United Carpets & Beds Nottingham Lady Bay.
The team will be delighted to hear that you recommend us and love your new flooring!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Lady Bay
Brilliant service
Brilliant service. Attentive staff in the shop who helped us choose and the fitter was excellent. We will definitely return in the future. Well done Ladybay store!
January 5, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Liz,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Nottingham Ladybay
Competitive price.
Competitive price.
Work done within a short time and very good finishing.
December 30, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Sanchita,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience with the team able to get you a great price and a quick and efficient fitting.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Ladybay
Laminate floor. We discussed our requirements with the…
We discussed our requirements with the sales manager who was helpful and courteous. We made our choice and delivery and fitting was easy to sort out. Later, due to a problem on my part I had to rearrange the fitting date and the manager was again helpful and obliging. When my floor, which we are very happy with, was fitted it was done by a friendly and efficient technician. What’s not to like?🙂
January 5, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Thanks for taking the time to leave us your kind feedback and for shopping with United Carpets and Beds. We hope to see you again soon for your next project.
Highly recommend
Had a great experience with the Nottingham store, Sean greeted me straight away and was a massive help in finding me the right quality carpet for the right price and helping me through the whole process to completion. The fitting happened really quickly once the final measurements were done and the carpets now fitted are looking really good. I’m really impressed with the quality, fitting as well as the service from Sean. Thanks guys
December 14, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Ally,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience with Sean at United Carpets & Beds Nottingham Ladybay, who was able to assist you with finding your perfect carpet and that you had a quick and efficient fitting experience.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Ladybay.
Polite ,efficient and friendly
August 18, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Neil
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Gemma
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service
Excellent service! From choosing carpet, advice on wear and resilience (to children and animals!), coming to measure up and fitted, all within 5 days. I would recommend.
July 25, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
I would recommend United Carpets
I always recommend United Carpets as they are really good on price and the service is excellent, I wouldn’t go anywhere else.
August 14, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Carole
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Just wanted to say thank you to all of…
Just wanted to say thank you to all of you guys (from the sales team, surveyor and the fitters), our new carpet looks and feels great
July 27, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Very pleased!
Very pleased with my new carpet, the fitting guys were polite and efficient. Second time I've used United, super pleased again!
June 19, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Dear Miss Birkett,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Brilliant service and beautiful carpets!
Shaun and the team at United Carpets were extremely helpful when it came to choosing our carpet, they helped us find one that was great quality and affordable. Since having them fitted, our home feels like a totally different place. Communication was amazing from Shaun, we were constantly updated on the progress of our carpets once they’d been ordered. We are over the moon with the service and the carpets.
Thank you so much!
June 26, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Aliza,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
I explained to the guys what i was…
I explained to the guys what i was looking for and they found it perfectly for me, no pushy sales and just really good to deal with. Thanks guys 👍
May 4, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Michael
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Had my whole house done
Had my whole house done and completely happy with all the work done the company helped me with a great price thank you
February 14, 2023
Unprompted review
Reply from United Carpets & Beds - Nottingham Ladybay
Hi Logan
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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