United Carpets & Beds - Sheffield Queen's Road Reviews 

192
TrustScore 4.5 out of 5

4.6

407 Queens Road, S2 4DR Sheffield, GB


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Rated 5 out of 5 stars

Really positive experience from the United Carpets store on Queens Road, Sheffield. We’d researched online about a carpet for our spare bedroom and had some questions about different offers. Staff in... See more

Company replied

Rated 5 out of 5 stars

We went to the shop after sending for some samples online. Service and knowledge from the staff was exceptional. We ordered a total different carpet that was a managers special and we’re so pleased w... See more

Company replied

Rated 5 out of 5 stars

Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.

Company replied

Rated 5 out of 5 stars

Recently used united carpets on numerous occasions over the last year Queens road Sheffield , l have to say we were treat with professionalism at all times the counter staff were very pleasant and po... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

192 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(192)

1,791 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant quality carpet and fitted…

Brilliant quality carpet and fitted professionally well.

September 22, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Hi Kate,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Excellent service starting in the store…

Excellent service starting in the store with very helpful and friendly staff. Great price and choice. The fitting was very quick with no hassle. Excellent job from start to finish. Would recommend to anyone.

September 11, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Hi Sandra,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Excellent service.

The staff in the store were very helpful on both occasions we visited. Our carpet was fitted by James who was quick and efficient and a very nice guy.

September 13, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Good Morning,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Purchased from Queens Road

Purchased from Queens Road, Sheffield. All staff were friendly. James who came to fit my new kitchen flooring was friendly and very polite. 5* for James.

September 12, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Good Evening David,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

Had x2 carpets and a lino fitted from…

Had x2 carpets and a lino fitted from United Carpets Heeley , Sheffield . Informative assistance in the shop and x3 samples ordered and posted, which was a great help deciding. James was the fitter , he was very efficient and thorough, taking time to realy solve small problems .Thankyou.

August 26, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Good Morning Andrew,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 4 out of 5 stars

Overall a good experience

Everything was fine the assistant in the branch was helpful and friendly - there was a dispute with the carpet fitters the original one was too busy so they sent another team who were excellent. I love the carpet and underlay it finished the room off nicely
My only complaint and it’s petty really is the man who answers the phone I can’t understand anything he says he speaks so fast and joins all his word up why he just can’t talk normally i don’t know like I said petty but really annoying

August 25, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Good Morning Darren,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 5 out of 5 stars

Brilliant service once again from…

Brilliant service once again from United Carpets. Exceptional fitters, nothing was too much trouble. Fitted in no time and left clean and tidy. Highly recommend United carpets every time.

August 25, 2022
Unprompted review
United Carpets & Beds - Sheffield Queen's Road logo

Reply from United Carpets & Beds - Sheffield Queen's Road

Good Morning Pat,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

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