United Carpets & Beds - Sleaford Reviews 86

TrustScore 4.5 out of 5

4.7

Albion Terrace, NG34 7EY Sleaford, GB


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Rated 5 out of 5 stars

Great carpet and excellent carpet fitter. Saved hundreds on buying an offcut. We looked afterwards and what cost us £320 would have been over a thousand

Company replied

Rated 5 out of 5 stars

Brilliant company, used them several times now. Always great prices, staff are brilliant, fitters are always on time and some times arrange to come early, always clean and tidy. Cant fault them in any... See more

Company replied

Rated 5 out of 5 stars

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more

Company replied

Rated 3 out of 5 stars

The product is very good and the staff members who dealt with us were very pleasant and helpful. I think the estimater should place more emphasis on possibility of extra charges if problems encountere... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Albion Terrace, NG34 7EY, Sleaford, United Kingdom

  • 01529 309766

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great carpet and excellent carpet…

Great carpet and excellent carpet fitter. Saved hundreds on buying an offcut. We looked afterwards and what cost us £320 would have been over a thousand

April 13, 2026
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Thank you for taking the time to leave your kind feedback. We hope to see you again soon for your next project.

Kind Regards
United Carpets

Rated 5 out of 5 stars

Repeat customer

Brilliant company, used them several times now. Always great prices, staff are brilliant, fitters are always on time and some times arrange to come early, always clean and tidy. Cant fault them in anyway.

April 15, 2026
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Mark,
Thank you for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets and once again received great service and a great price.
We look forward to assisting you with your next project.
All the best,
United Carpets and Beds Sleaford

Rated 5 out of 5 stars

Very satisfied

I was happy with the carpet, the price and the workmanship

February 11, 2026
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Karen, thank you for taking the time to leave a review.

Its great to hear that you're happy with the service that you recieved from our Sleaford store.

Thank you again for your recommendation. Take care.

Rated 4 out of 5 stars

Sales person

Sales person, Stephen, was really helpful, knowledgeable and keen to offer assistance and support.

February 5, 2026
Unprompted review
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Reply from United Carpets & Beds - Sleaford

Hi Mr Fitzsimmons, thank you for taking the time to share how our Sleaford store did.

Its such a pleasure to hear that you're pleased with the service that you recieved from the team.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

Assistant was welcoming

Assistant was welcoming, attentive and listened to what I wanted. He was pleasant and polite and efficient.
Good service 👍

January 11, 2026
Unprompted review
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Reply from United Carpets & Beds - Sleaford

Good afternoon, thank you for taking the time to leave a review.

Its great to hear that our Sleaford store could meet your expectations and provide you with a 5 star service that was polite and efficient.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

Carpets were fitted quickly and well…

Carpets were fitted quickly and well put in

November 20, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Linda, thank you for taking the time to share how our Sleaford store did.

We're so pleased that you're happy with your new carpets and the service that you recieved.

We hope to assist you again with any future projects. Take care.

Rated 5 out of 5 stars

Good priced carpet

Good priced carpet, and well fitted. A smaller time window for fitting would have been nice, but not that big a deal.

November 11, 2025
Unprompted review
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Reply from United Carpets & Beds - Sleaford

Hi Andrew, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Sleaford store.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

New vinyl Floor

There was a problem but it was resolved to my complete satisfaction by the store.
We are absolutely delighted with our new vinyl flooring

November 11, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Good afternoon, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with the independent fitters did not meet your expectations. Our customer service team has reached out to our Sleaford store on your behalf and are dealing with your complaint and will be in touch in due course. Please don't hesitate to get in touch if you need any further assistance.

Kind Regards
The United Team

Rated 5 out of 5 stars

Fantastic advice and carpet selection

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the carpets fitted perfectly. We had a living room carpet followed by a staircase and landing. The results have literally transformed our home!
Great price, and we were able to support local business.
If we need more carpets (in bedrooms) we will use this company again without a second thought!
Perfect! Thank you to everyone involved.

October 6, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Andy, thank you for taking the time to leave our Sleaford store a review.

We're so pleased to hear how the team could help you find the right carpet for your home and provide you with a fantastic service, and you're happy with the final results.

We look forward to assisting you again in the future, have a wonderful evening.

Rated 5 out of 5 stars

Good service, fair price

Assistant Stephen was friendly & helpful in store. We chose the carpet & underlay and he came out to measure up the next day. We booked a day for fitting and the whole process ran smoothly. Happy with the service and the goods.

September 18, 2025
Unprompted review
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Reply from United Carpets & Beds - Sleaford

Hi Anthony, thank you for taking the time to leave a review.

Its great to hear that our Sleaford store could help you find the right carpet for you and your home and you're happy with the service and the goods you recieved.

We hope to assist you again some time in the future, take care.

Rated 4 out of 5 stars

Very helpful in the shop

Very helpful in the shop and when ordering. The only criticism is that our order was left off the delivery so it was delayed. However, the shop was very quick to call and inform me of the issue and make a new delivery date. Very pleased with the finished product.

September 15, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Bridgette, thank you for sharing how our Sleaford store did.

We're so glad the team could meet your expectations and make your experience with us a positive one.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

100% attentive and so helpful

100% attentive and so helpful, nothing was too much for them, the fitters who came were also very good and respectful of the property (always make tradesmen a brew and feed biscuits) have used before, now, and will again. Great job.

October 7, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Dave, thank you for sharing how our Sleaford store did.

We're so pleased they could meet your expectations and provide you with a 5 star service.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

United Carpet Sleaford, 100% Satisfaction

The guys in the store at United Carpets in Sleaford are second to none. Nothing was to much trouble. They even stored our carpets and flooring whilst building works were being completed until we were ready to install.

From my experiance, coming out and measuring up to make sure all was correct, to final fitting they were on the ball, helpfull and a pleasure to use.

Adam the fitter I was sent was very competent and cares about his work as if it was his own house.

I would 100% use them again and cannot recomend highly enough the service they provided.

Thank all at United Carpets Sleaford, perfect score from me.

October 14, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Ian, thank you for taking the time to leave such kind feedback.

Its a pleasure to hear that our Sleaford store could exceed your expectations and provide you with a 5 star service.

We hope that you love your new carpets, we look forward to your next visit with us.

Rated 4 out of 5 stars

All good helpful team

All good and flexible with fitting dates

September 18, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Melanie, thank you for taking the time to leave our Sleaford store a review.

We're so pleased they could make your experience with us a positive one.

We hope to assist you again at some point in the future.

Rated 5 out of 5 stars

Excellent Service

Excellent staff , very polite and kept us up to date on all information regarding our carpet and floor fitting. Would highly recommend united carpets to anyone wanting high quality flooring for a good price and fitted with a high quality of attention to detail.

September 11, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Deborah, thank you for taking the time to leave our Sleaford store feedback.

We're so pleased our Sleaford store could meet your expectations and provide you with an excellent service .

Thanks again for the recommendation, have a great day.

Rated 5 out of 5 stars

Wonderful service and carpet

Everything went smoothly from start to finish. From the quotes to laying the carpet. Friendly staff. Wonderful service.

August 20, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Paula, thank you for sharing how our Sleaford store did.

We're so pleased the team could provide you with a wonderful service from start to finish.

We hope to assist you again in the future, take care.

Rated 3 out of 5 stars

Buying carpets

We required carpet for 2 bedrooms and our stairs and landing. Having used United Carpets before we went to the Sleaford branch for a quotation. We chose 'Ashton' carpet at £8.99 per sq m and took advantage of the free fitting deal by buying underlay. We was surprised that the underlay was priced at £9.99 per sq m.
We were served by Simon. I had taken my own measurements.
Bed 1 was 3.9m x 4.1m
Bed 2 was 3.2m x 3.3m
Landing was 2.3mx 1.3m
Stairs were 0.8m x 6m being 11no risers and 11no treads at 0.25m + a little for waste.
I was completely baffled when Simon worked out the Sq metreage required and lengthy discussions ensued.
Simon had suggested that
Bed 1 required 4.2m x 4m (fine)
Bed 2 required 3.3m by 4m ??
Stairs and landing 4.4m x 4m ????
He couldn't see that he had well over estimated and was insistant that he was correct. My wife and I sat in the car for over half an hour going over his calculations trying to make sense.
We eventually went back into store totally confused and somehow ended up ordering the carpets, still not happy but accepted wavering the additional stair fitting charge., and ended up paying £1000 all in.
Come fitting day, the fitters arrived and done a very good job however we were left with so much unwanted carpet, estimated to be over 10sqm, vertually another rooms worth except we weren't left with the equivalent in underlay, none was left.. Given that we paid £19 per sq m we overpaid £200 more or less for carpet and underlay that wasn't required.. We felt cheated, it seems to us that it's just a way of bolstering up figures for salespeople to meet targets or increase their commissions.. So overall we were not happy with the feeling of being done.. The carpet and fitting was and is good.

July 29, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Good afternoon Paul, thank you for taking the time to leave feedback.

We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details, and a member of our team will escalate your complaint further for you.

Kind Regards
The United Team

Rated 5 out of 5 stars

Fantastic service again

Fantastic service again. Cannot recommend these guys enough!

August 19, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Ian, thank you for leaving such kind feedback.

Its such a pleasure to hear our Sleaford store could meet your expectations and provide you with a fantastic service.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Use United carpets all the time

Use United carpets all the time . Fantastic professional sales and fitting service

July 25, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Carl, thank you for sharing how our Sleaford store did.

We're so pleased they could meet your expectations and provide you with a fantastic and professional instore & fitting service.

We hope to assist you with any projects you have in the future, take care.

Rated 5 out of 5 stars

Highly recommended

Excellent carpet and high standard of fitting *****

June 4, 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Paul, thank you for taking the time to share how our Sleaford store did!

We're so pleased that they could meet your expectations and provided you with an Excellent service.

Thanks again for the recommendation, take care!

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