Excellent in store service..the gentleman in the shop was really helpful and I was really impressed by his knowledge and he new exactly what we wanted .. every part of this company certainly works wel... See more
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All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... See more
Company replied
Great experience in the shop buying an offcut and ordering one for another 2 rooms. Slightly disappointed that not all floors were sealed at the edges and I only realised after fitters had left.
Company replied
Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more
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Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Albion Terrace, NG34 7EY, Sleaford, United Kingdom
- 01529 309766
4.6
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a nice new off cut carpet for a…
Got a nice new off cut carpet for a good price today in Sleaford! Thank you!
October 24, 2026
Unprompted review
Banging service
Banging service, got us sorted quickly and with great service
October 22, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Martin, thank you so much for leaving our Sleaford store such kind feedback!
Excellent in store service
Excellent in store service..the gentleman in the shop was really helpful and I was really impressed by his knowledge and he new exactly what we wanted .. every part of this company certainly works well as a team .. the carpet fitter gave us a call 30 minutes before the arranged appointment..the carpet fitter Harry did an excellent job not one scratch anywhere… we’re having 2 more rooms done asap.. well done very impressive
October 19, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with an excellent 5 star service throughout. We're so pleased that you're happy with the overall service & the finished results of your carpet.
We look forward to assisting you again in the future. Take care.
Great experience in the shop buying but ….
Great experience in the shop buying an offcut and ordering one for another 2 rooms. Slightly disappointed that not all floors were sealed at the edges and I only realised after fitters had left.
September 4, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Darren, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Sleaford store. Please don't hesitate to contact the store if you need any further assistance.
Thank you for the recommendation. Have a wonderful day.
Not good or bad just ok
Shop very tatty particularly the flooring! Staff okay but slightly hard sell
August 19, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Good afternoon Gill, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Sleaford store did not meet your expectations. We will be sure to pass on your comment to the store. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if there is anything else we can assist you with.
Kind Regards
The United Team
All round excellent service
All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are excellent, they did a brilliant job for me.
September 22, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Susan, thank you for taking the time to leave such kind feedback.
Its great to hear that we could meet your expectations and provide you with an all round excellent service.
We look forward to assisting you again in the future. Take care.
Very good service
Very good service, gave excellent advise when asked. Very prompt at fitting also, within a couple of days
August 26, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Tom, thank you so much for sharing how our Sleaford store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Good choices
Good choices, Stephen really helpful explained everything looking forward to getting carpets fitted
July 28, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Sleaford store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Reply from United Carpets & Beds - Sleaford
Hi Monique, thank you so much for sharing how our Sleaford store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Firstly we are very pleased with our…
Firstly we are very pleased with our new floor, the product seems to be of good quality and was laid well.
What you can work on is communication, on the day of measurement no one arrived within an hour of our time slot so I called the store to be told he couldn’t leave as a colleague was stuck in traffic subsequently holding him up, so why wasn’t I called to advise this? I then went to shop to pay deposit and booked for fitting. On day of fitting no issues until fitter wanted payment, I assumed I paid shop once happy with fitting and finish, never ever was it mentioned that fitter needed payment on the day, thankfully he was happy with bank transfer.
This is basic that we should not be criticising you for.
June 16, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Donna, thank you for taking the time to share your feedback.
We're delighted to hear you're very pleased with your new floor and that you're happy with both the quality of the product and the standard of the installation.
We're sorry, however, that our communication fell short of your expectations. We understand how frustrating it must have been not to be informed about the delay to your measuring appointment, and we appreciate you bringing this to our attention. We also apologise that the payment process for the fitting wasn't clearly explained in advance. We agree that this information should have been communicated from the outset to avoid any confusion on the day.
Your comments are valuable, and we'll use them to review our processes and improve communication with customers at every stage of their journey.
Thank you again for your honest feedback, and we hope you enjoy your new floor for many years to come.
Can’t praise the 2 carpet fitters from…
Can’t praise the 2 carpet fitters from Newark enough fantastic job on to bedrooms and stairs job they done was top notch and arrived on time ,very polite
June 26, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Gary, thank you for taking the time to leave a review.
We're so pleased that you're happy with the overall service that you recieved from our Sleaford store.
Thank you so much for the recommendation. Take care.
Two carpet fitted two carpets in lounge…
Two carpet fitters to fit carpets in lounge and hall and move all furniture. Worked hard and finished all the work, underlay included, in less than 6 hours. Really pleased and looks great. Well done Adam and Craig from the Sleaford branch.
June 23, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Betty, thank you for taking the time to leave a review.
We're so pleased that you're happy with the overall service that you recieved from our Sleaford store.
Thank you so much for the recommendation. Take care.
Great carpet and excellent carpet…
Great carpet and excellent carpet fitter. Saved hundreds on buying an offcut. We looked afterwards and what cost us £320 would have been over a thousand
April 13, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Thank you for taking the time to leave your kind feedback. We hope to see you again soon for your next project.
Kind Regards
United Carpets
Repeat customer
Brilliant company, used them several times now. Always great prices, staff are brilliant, fitters are always on time and some times arrange to come early, always clean and tidy. Cant fault them in anyway.
April 15, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Mark,
Thank you for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets and once again received great service and a great price.
We look forward to assisting you with your next project.
All the best,
United Carpets and Beds Sleaford
Very satisfied
I was happy with the carpet, the price and the workmanship
February 11, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Karen, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Sleaford store.
Thank you again for your recommendation. Take care.
Sales person
Sales person, Stephen, was really helpful, knowledgeable and keen to offer assistance and support.
February 5, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Mr Fitzsimmons, thank you for taking the time to share how our Sleaford store did.
Its such a pleasure to hear that you're pleased with the service that you recieved from the team.
Thank you again for the recommendation. Take care.
Assistant was welcoming
Assistant was welcoming, attentive and listened to what I wanted. He was pleasant and polite and efficient.
Good service 👍
January 11, 2026
Unprompted review
Reply from United Carpets & Beds - Sleaford
Good afternoon, thank you for taking the time to leave a review.
Its great to hear that our Sleaford store could meet your expectations and provide you with a 5 star service that was polite and efficient.
Thank you again for the recommendation. Take care.
Carpets were fitted quickly and well…
Carpets were fitted quickly and well put in
November 20, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Linda, thank you for taking the time to share how our Sleaford store did.
We're so pleased that you're happy with your new carpets and the service that you recieved.
We hope to assist you again with any future projects. Take care.
Good priced carpet
Good priced carpet, and well fitted. A smaller time window for fitting would have been nice, but not that big a deal.
November 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Andrew, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Sleaford store.
Thank you again for the recommendation. Take care.
New vinyl Floor
There was a problem but it was resolved to my complete satisfaction by the store.
We are absolutely delighted with our new vinyl flooring
November 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Good afternoon, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with the independent fitters did not meet your expectations. Our customer service team has reached out to our Sleaford store on your behalf and are dealing with your complaint and will be in touch in due course. Please don't hesitate to get in touch if you need any further assistance.
Kind Regards
The United Team
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