Firstly we are very pleased with our new floor, the product seems to be of good quality and was laid well. What you can work on is communication, on the day of measurement no one arrived within an h... See more
Company replied
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Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more
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Very good experience from start to finish, let me take some samples overnight, friendly service and fitter was kind enough to remove the old vinyl from under the fridgefreezer & washing machine as I w... See more
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Our experience at the Sleaford store of United Carpets was a very positive one. Stephen, the salesman, was very pleasant and knowledgeable without being too pushy and helped in our choice of carpet.... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Albion Terrace, NG34 7EY, Sleaford, United Kingdom
- 01529 309766
4.6
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Wonderful service and carpet
Everything went smoothly from start to finish. From the quotes to laying the carpet. Friendly staff. Wonderful service.
August 20, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Paula, thank you for sharing how our Sleaford store did.
We're so pleased the team could provide you with a wonderful service from start to finish.
We hope to assist you again in the future, take care.
Buying carpets
We required carpet for 2 bedrooms and our stairs and landing. Having used United Carpets before we went to the Sleaford branch for a quotation. We chose 'Ashton' carpet at £8.99 per sq m and took advantage of the free fitting deal by buying underlay. We was surprised that the underlay was priced at £9.99 per sq m.
We were served by Simon. I had taken my own measurements.
Bed 1 was 3.9m x 4.1m
Bed 2 was 3.2m x 3.3m
Landing was 2.3mx 1.3m
Stairs were 0.8m x 6m being 11no risers and 11no treads at 0.25m + a little for waste.
I was completely baffled when Simon worked out the Sq metreage required and lengthy discussions ensued.
Simon had suggested that
Bed 1 required 4.2m x 4m (fine)
Bed 2 required 3.3m by 4m ??
Stairs and landing 4.4m x 4m ????
He couldn't see that he had well over estimated and was insistant that he was correct. My wife and I sat in the car for over half an hour going over his calculations trying to make sense.
We eventually went back into store totally confused and somehow ended up ordering the carpets, still not happy but accepted wavering the additional stair fitting charge., and ended up paying £1000 all in.
Come fitting day, the fitters arrived and done a very good job however we were left with so much unwanted carpet, estimated to be over 10sqm, vertually another rooms worth except we weren't left with the equivalent in underlay, none was left.. Given that we paid £19 per sq m we overpaid £200 more or less for carpet and underlay that wasn't required.. We felt cheated, it seems to us that it's just a way of bolstering up figures for salespeople to meet targets or increase their commissions.. So overall we were not happy with the feeling of being done.. The carpet and fitting was and is good.
July 29, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Good afternoon Paul, thank you for taking the time to leave feedback.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details, and a member of our team will escalate your complaint further for you.
Kind Regards
The United Team
Fantastic service again
Fantastic service again. Cannot recommend these guys enough!
August 19, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Ian, thank you for leaving such kind feedback.
Its such a pleasure to hear our Sleaford store could meet your expectations and provide you with a fantastic service.
Thank you again for the recommendation, take care.
Use United carpets all the time
Use United carpets all the time . Fantastic professional sales and fitting service
July 25, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Carl, thank you for sharing how our Sleaford store did.
We're so pleased they could meet your expectations and provide you with a fantastic and professional instore & fitting service.
We hope to assist you with any projects you have in the future, take care.
Reply from United Carpets & Beds - Sleaford
Hello Paul, thank you for taking the time to share how our Sleaford store did!
We're so pleased that they could meet your expectations and provided you with an Excellent service.
Thanks again for the recommendation, take care!
The sales advisor was great fitter was…
The sales advisor was great fitter was great only problem is I was recommending you the other day and I was telling the person if you buy carpet and underlay fitting is free yet we paid £140 for fitting so feel a little scammed now I can’t remember exact date of fitting
February 18, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Thank you for taking the time to leave us a review.
Regarding the fitting, the cost of the fitting would have been deducted from the total cost of your order in store if you purchased the same size underlay. The fitters are independent fitters and are paid directly at the point of fitting. But the cost has already been deducted from your charge in store.
If you have any queries or would like to double check your order the store will be happy to do this for you.
Thank you again for taking the time to leave your feedback.
Friendly and quick service
Friendly and quick service. Really happy with fitment and price. Thank you
April 15, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Kristi, thank you for taking the time to leave us such a kind review!
We're so pleased that our Sleaford store could provide you with a friendly and quick service.
We hope to assist you again in the future, have a fantastic day!
Always reliable and good service
Always reliable and good service from Simon and his team at Sleaford. Many thanks!
March 14, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Jenny, thank you for taking the time to leave us a review!
We're so pleased that our Sleaford store was able to meet your expectations and provide you with a reliable & good service.
We hope to assist you again in the future, take care!
Reply from United Carpets & Beds - Sleaford
Hi Alice, thank you for taking the time to leave us a review!
We're so pleased that our Sleaford store & independent fitters could meet your expectations and provide you with a positive service.
We hope that we can assist you again in the future, take care!
Great service
It arrived on time and the fitters was efficient and polite.
April 2, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Bev,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford
Great place to buy carpet vinyl
Great place to buy carpet vinyl, very helpful wouldn't hesitate to buy from Sleaford United Carpets again and great vinyl fitter to good job done.
March 12, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Keith, thank you for taking the time to leave us feedback!
Its great to hear that you recieved such a positive in store experience when visiting our Sleaford store.
We hope that you love your new vinyl, and we look forward to assisting you again, take care!
Excellent all round
Great prices great service the 2 lads in the shop helped me a great deal I would not go anywhere else for my flooring I just can’t fault them
March 12, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hello Anthony, thank you for taking the time to leave us a review!
Its great to hear that our Sleaford store could make your experience with us a positive one.
We look forward to your next visit with us, take care!
The work was carried out extremely well…
The work was carried out extremely well by a very friendly fitter. On the fitting day a rail was missing from.the order. Steven in the showroom wentvyomincrefible lengths to ensure the error was corrected, and I cannot praise him.highly enough for his professional, courteous attention. Thr fitter even returned on his day off to fit the missing rail. I cannot praise the work, and service highly enough. Next time I need a carpet or floor coveting, United Carpets in Sleaford will be my 'go to' choice. Thankyou so much
March 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Aurora, thank you for taking the time to leave us feedback!
We're so pleased that our Sleaford store could meet your expectations and provide you with such a positve service.
We look forward to seeing you again in the future, take care!
Reply from United Carpets & Beds - Sleaford
Hi Rita, thank you for leaving us such a high rating!
We're so glad that our Sleaford store could make your experience with us a brilliant one, take care!
Great selection of carpets at…
Great selection of carpets at competitive prices. Really happy with the fitting of the carpet. Would highly recommend and will use again.
February 27, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Cara, thank you for taking the time to leave us a review!
We're so pleased that our Sleaford store was able to meet your expectations and make your experience with us a positve one.
We look forward to your next visit with us, take care!
Definitely worth visit
Simon is a very pleasant and professional manager. He took the time to help us choose our carpets without making us feel that we were being 'sold' to. The young man Steve who measured up for us was polite and careful.
February 3, 2025
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Tony, thank you for leaving us such a kind review!
We're so pleased to hear that our team at sleaford could help you find the right carpet for you and your home without any pressure. We hope you love your new carpet, take care!
Needed a carpet & fitting ASAP
Needed a carpet & fitting ASAP
They came up trumps on all fronts great sales team and carpet fitter couldn’t ask for more thanks
December 4, 2024
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Tony, thank you for taking the time to leave us a review! We're so glad to hear that our Sleaford team could make your experience with us a positive one. We hope you love your new carpet!
Reply from United Carpets & Beds - Sleaford
Hi, thanks for sharing with us how our team at sleaford did! We're so glad they could meet your expectations.
Reply from United Carpets & Beds - Sleaford
Hi Eunice,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver a professional and friendly service!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford
Vinyl for a bathroom as given a selection of samples to…
I was given a selection of samples to choose from and good advice with regards to price. The fitter was friendly and did a good neat job
October 31, 2024
Unprompted review
Reply from United Carpets & Beds - Sleaford
Hi Ruth, thank you so much for taking the time to share the experience you had with our Sleaford store with us! We're so happy to hear your pleased with the finished result. We hope we can be of service again in the future.
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