United Carpets & Beds - Sleaford Reviews 

91
TrustScore 4.5 out of 5

4.6

Albion Terrace, NG34 7EY Sleaford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Firstly we are very pleased with our new floor, the product seems to be of good quality and was laid well. What you can work on is communication, on the day of measurement no one arrived within an h... See more

Company replied

Rated 5 out of 5 stars

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more

Company replied

Rated 5 out of 5 stars

Very good experience from start to finish, let me take some samples overnight, friendly service and fitter was kind enough to remove the old vinyl from under the fridgefreezer & washing machine as I w... See more

Company replied

Rated 5 out of 5 stars

Our experience at the Sleaford store of United Carpets was a very positive one. Stephen, the salesman, was very pleasant and knowledgeable without being too pushy and helped in our choice of carpet.... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Albion Terrace, NG34 7EY, Sleaford, United Kingdom

  • 01529 309766

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(91)

1,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Friendly and helpful salesman, fitted on day chosen with no issues. Had carpet and vinyl- very happy with both, good reasonable price and a hassle free experience overall.

May 11, 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Jayne

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Whilst in showroom the staff were very…

Whilst in showroom the staff were very helpful and knowledgeable about what we were looking for and got everything sorted in short space of time at a reasonable price. The fitter was very good and worked very well.

March 21, 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Staff are always pleasant and very…

Staff are always pleasant and very helpful when I have been purchasing carpets or other flooring materials. The fitters complete the job by always turning up on the date booked in and the fitting which is very important as a budget price material which I recently purchased , looks fabulous as the fitter is competent at their job. I would not go elsewhere and I advise family and friends to go to United Carpets Sleaford.

March 15, 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Carol

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

Excellent

Visited the Sleaford store. Lots of choice , good price and knowledgeable staff. Fitted when they said they would. Have recommended to friends and family.

January 21, 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Sadie

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service from Gareth and Simon at the store , and on time for the measuring service,
The fitting carried out was excellent

December 1, 2022
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Walter

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Many thanks to the team at Sleaford

Many thanks to the team at Sleaford. Great choice, good prices and a very professional job all round.

October 5, 2022
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 3 out of 5 stars

Excellent staff at the Sleaford store

Excellent staff at the Sleaford store, let down by the people at the depot/ head office, 8 weeks from choosing flooring to fitting.
Head office very slow in replying to enquiries which held up the whole process

August 25, 2022
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Good Morning,

Thank you for your recent order and feedback.

We sincerely apologise that your experience did not meet your expectations or our standards.

If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Rated 4 out of 5 stars

Excellent help and recommendation for…

Excellent help and recommendation for the right carpet that we needed for our bedroom. I would definitely recommend people to come here. Thank you

July 24, 2022
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello

Thank you for sharing your experience with our company. Your feedback means a lot to us and we use it to ensure we give the very best possible service.

Best regards
The United Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look