United Carpets & Beds - Sleaford Reviews 

91
TrustScore 4.5 out of 5

4.6

Albion Terrace, NG34 7EY Sleaford, GB


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Rated 3 out of 5 stars

Firstly we are very pleased with our new floor, the product seems to be of good quality and was laid well. What you can work on is communication, on the day of measurement no one arrived within an h... See more

Company replied

Rated 5 out of 5 stars

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more

Company replied

Rated 5 out of 5 stars

Very good experience from start to finish, let me take some samples overnight, friendly service and fitter was kind enough to remove the old vinyl from under the fridgefreezer & washing machine as I w... See more

Company replied

Rated 5 out of 5 stars

Our experience at the Sleaford store of United Carpets was a very positive one. Stephen, the salesman, was very pleasant and knowledgeable without being too pushy and helped in our choice of carpet.... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Albion Terrace, NG34 7EY, Sleaford, United Kingdom

  • 01529 309766

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(91)

1,911 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastically helpful in the shop

Fantastically helpful in the shop, worked with us for one of our days off for fitting, the fitters were amazing and got the carpets laid in a real quick amount of time, including the bay window cut out

September 23, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Kimberley, thank you so much for taking the time to share with us how our Sleaford store did! We're so pleased to hear how quick and efficient the fitters were in getting the job done! We hope you love your new carpets!

Rated 5 out of 5 stars

LVT tiles from united carpet's

Simon and Stephen helpful, knowledgeable, and welcoming, bought LVT tiles, ordered them, they arrived on time, the end result is exactly what we wanted, I highly recommend this team.

October 26, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Sean, we're so glad you could find exactly what you were looking for in our Sleaford store! its a pleasure to see you recieved such a quick and efficient service, we hope you love your new LVT!

Rated 5 out of 5 stars

Excellent fitters, excellent carpet

The two guys worked very hard to produce a quality finish. Highly recommended

October 8, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi, Thanks so much for taking the time to leave us a review, we really appreciate it! Have a fantastic afternoon!

Rated 5 out of 5 stars

Top job

Excellent service really happy with what the guys did top job me and the partner are really pleased and will be coming back to get the rest of our place finished..Thanks a lot Andrew&Natalee..

September 26, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Andrew Crosbey, thank you for taking the time to leave a review for us at United Carpets and Beds Sleaford. We're happy we could meet your expectations! Thank you again for leaving us this response!

Rated 5 out of 5 stars

Really reasonably priced quality…

Really reasonably priced quality carpets and underlay for 2 bedrooms and a small living room.Would recommend you go for medium to high price carpets to get the best value for money.Couldnt fault the customer service.

September 6, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -

All the Team at United Carpets and Beds

Rated 5 out of 5 stars

Nice and friendly staff and the work…

Nice and friendly staff and the work carried out was perfect

August 20, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

We are so pleased you enjoyed your visit to United Carpets and Beds.
Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Great service from start to finish

Our experience at the Sleaford store of United Carpets was a very positive one. Stephen, the salesman, was very pleasant and knowledgeable without being too pushy and helped in our choice of carpet. The carpet fitter, Craig, layed the carpet with no fuss and did an excellent job. Would recommend both the store and fitter to anyone looking to change their carpets.

July 9, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Janet,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Stephen able to advise you on our huge range of carpet as well as our independent fitter Craig delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 4 out of 5 stars

Exactly what I was looking for

Exactly the right carpet in exactly the right colour.
Sales staff member was knowledgeable and helpful.
Only downside was the carpet widths were a lot wider than the average room, a hell of a lot of wastage that I paid for only to be binned as they only sell in linear
Carpet fitter was very good

June 14, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Ann,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
In regard to the size of your carpet we only sell in linear as you stated however all of your comments will be passed onto management for review of our service.
Once again thankyou for taking time to leave us a review.
The United Team

Rated 1 out of 5 stars

Charging £220 for 2mm ply and charging…

Charging £220 for 2mm ply and charging me for three times the lino I needed fitter said you have enough for another two job's rip-off considering my whole house needs doing have gone elsewhere

June 20, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a review.
If you email us at aftersales@unitedcarpets.net we will be able to investigate this further.
Kind regards
The United Team

Rated 5 out of 5 stars

Excellent service from all staff…

Excellent service from all staff involved. Carpet fitter has done an excellent job as our carpet looks very good and fitted perfectly. From ordering to fitting only took 2 weeks so I was impressed that the work was carried out professionally and all timings met.

May 31, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Thanks for taking the time to leave us your feedback and for you 5 star review.
We are happy to hear that you were happy with our in store sales team and the independent fitters.
We hope to see you again for your next project.

Rated 5 out of 5 stars

Polite & friendly fitters

Polite & friendly fitters. Did a professional job. Everything went according to plan. Very pleased with the service.

May 28, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Jenny,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Awesome service

Very easy to deal with, also very helpful everything was quick and easy.

May 30, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Chris,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Great product & service

LOVE our new bedroom carpet! Great service- good value for money. Always use Utd carpets.

May 15, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Nic,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new bedroom carpet and received great service and a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 3 out of 5 stars

The product is very good and the staff…

The product is very good and the staff members who dealt with us were very pleasant and helpful. I think the estimater should place more emphasis on possibility of extra charges if problems encountered. I had to pay an extra £630 which was a shock and it didn't come to light until my old flooring had been ripped up and destroyed so I had no choice but to go ahead. Someone not financially well placed might have struggled with this. I know your small print alerts to this possibility but it was a large unexpected increase. The fitter did a great job however but I was unprepared for the increase.

March 19, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Shirley,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience.
I have passed all of your comments onto the store management to improve our service.
Once again, thankyou for leaving us a review.
The United Team

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish, let me take some samples overnight, friendly service and fitter was kind enough to remove the old vinyl from under the fridgefreezer & washing machine as I was unable to lift them on my own. Impressed that the pattern was matched up into the adjoining room. Will definitely use them again. Thankyou

April 10, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to give you any samples you may need and had a great fitting experience with the our independent fitters going above and beyond to fit your new vinyl.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Well the carpet we chose was perfect …

Well the carpet we chose was perfect Nice price, Good Quality.
The Fitter Pete was absolutely brilliant
He fitted the Carpet to a high Standard We have experienced him many times, And he us Very professional and above all Friendly.

February 12, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and our independent fitters able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Shop assistant was most helpful and…

Shop assistant was most helpful and helped us meet our requirements. Booking a fitting was swift and easy. Very happy with the outcome and will use again.

February 4, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Mark,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team on-hand to assist you and book fitting for a time that suits you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Quick efficient and worth the money

Quick efficient and worth the money

February 1, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Jamie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient experience with the team able to get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Highly Recommended

Can't find any fault with the service or pricing both gents I dealt with were very helpful. Special shout out goes to Steve with a 'ph'!

February 15, 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience in store with the team able to deliver a professional service as well as a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

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